Ratings based on 3,493 Verified Reviews

4.3 out of 5
92% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller

Loved it

Posted 25-Mar-2017
Amazing location, very helpful staff. Would definitely recommend it to anyone visiting London!
5out of 5
Recommended
for Everyone
by A verified traveller

Great Location

Posted 24-Mar-2017
this is my second time and as long as they don't raise their rates I will be back again and again
4out of 5
Recommended
for Everyone
by A verified traveller from Minneapolis

Close to Downtown

Posted 23-Mar-2017
Pros: location location location
Cons: .
Location: .
easy checking, held luggage for early checkin. has room service along with late night options
5out of 5
Recommended
for Everyone
by A verified traveller from Toronto

Great location - clean - nice

Posted 21-Mar-2017
Pros: Location and cleanliness
Cons: Mattress comfort could be improved
Location: Near everything - what more can I say
We enjoyed the stay. Would stay here again ! That's all !
5out of 5
Recommended
for Everyone
by A verified traveller from canada

We can't wait to stay here again !

Posted 21-Mar-2017
A wonderful hotel. Location is perfect - you can walk everywhere and you are in the heart of the Gothic Quarter. We booked the family room and it was great for a family of 4. It exceeded our expectations with respect to decor, size, comfort and amenities . The staff were always kind and helpful. We cannot wait to come back.
3out of 5
by A verified traveller

Location and not much else.

Posted 19-Mar-2017
Pros: Location.
Cons: Everything else.
Location: Perfectly located between two Underground stations and only a few steps from Trafalgar Square. Great access to theatre district, museums, restaurants.
You can't judge this book by it's cover. Great looking property on the outside that is perfectly located between two Underground stations and only a few steps from Trafalgar Square. The room was sizable but the only window was located in an alcove and looked at a wall less than one meter away! No natural light at all. Guest were up throughout the night and very noisy--several times on one night people in the hallway were pounding on doors and demanding that guests let them in.
4out of 5
Recommended
for Everyone
by A verified traveller from California

Nice hotel in a convenient location

Posted 17-Mar-2017
The Grand is a pleasant walking distance to many of London's fun neighborhoods. The hotel itself is of solid quality, clean and well-maintained. Rooms are quiet. The gym is small but had what I needed.
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 09-Mar-2017
Great hotel, great location, clean rooms! It's not far from the beautiful covent gardens, and not far from the tube. We really loved our stay and will be staying the next time.
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 06-Mar-2017
Pros: great location from which to move around all directions
great 4 nights, right in the middle of everything, easy to get to all our attractions and plenty of facilities to just stay in; good internet, accommodating staff.
5out of 5
Recommended
for Everyone
by A verified traveller

Great hotel in the heart of the city

Posted 01-Mar-2017
The hotel is excellent. It's right in the city centre, walking distance from all the major sites. Whether it's the theatre in leicester-square, Buckingham palace, or big ben and the London eye. Beautiful inside, with amazing architecture, and a great bar. Absolutely recommend staying here to anyone.