Ratings based on 3,458 Verified Reviews

4.3 out of 5
92% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller from ottawa

Great Location, great stay

Posted 15-Feb-2017
The hotel is centrally located for all major tourist sites. Although I prefer to walk, there were plenty of transit options available. The room itself was reasonably sized and well equipped including a kettle.
5out of 5
Recommended
for Everyone
by A verified traveller from Saint Louis

Great location in the square. Close the museums.

Posted 12-Feb-2017
Pros: Clean and helpful staff.
Cons: Better coffee.
Location: Close to the museums and theater district.
Clean hotel in a great location with a friendly helpful staff.
5out of 5
Recommended
for Everyone
by A verified traveller from long island NY

trafalgar square

Posted 12-Feb-2017
close to tube station. centrally located to most attractions. hotel excellent, friendly staff and clean rooms. very helpful desk staff.
4out of 5
Recommended
for Everyone
by A verified traveller

Wonderful location

Posted 09-Feb-2017
I loved this hotel. I didn't spend much time in it as I was out and about exploring the city. I had absolutely no complaints about this amazing hotel. Make sure to stay here while in London.
5out of 5
Recommended
for Everyone
by A verified traveller from ST. Louis

Great location

Posted 05-Feb-2017
Pros: Clean and friendly helpful staff
Cons: Better coffee in rooms
Location: Walking distance to theater district, Chinatown, Westminster Abbey, National Gallery, etc. Tube is outside the door and easy to use.
Great location in west central London. Clean rooms and helpful staff.
5out of 5
Recommended
for Everyone
by A verified traveller from Córdoba -España-

Hotel con una ubicación inmejorable.

Posted 31-Jan-2017
Pros: La situacion en el centro de Londres. La habitacion amplia y comoda. Las comunicaciones, ademas de estar en el mismo centro, las estaciones de metro.
Cons: La reposición de los elementos del baño.
Location: Junto a la National Galery. Muy cerca dePicadilly Circus. Cerca de Cahinatown.
Hotel muy centrico. Junto al Big Ben, Parlamento y Abadia de Westminster, la plaza de Trafalgar Square. Sales del Hotel y ahi, la plaza de T.S. Habitacion muy espaciosa con caja de seguridad, wifi, tv hd...mesa, silla, sillon, armario... Personal muy competente. Muy recomendable este hotel
4out of 5
Recommended
for Everyone
by A verified traveller

Weekend Break

Posted 24-Jan-2017
Pros: Great location and in quiet road, buses right outside and underground just a short walk.
Cons: the bed is fine but could probably do with replacing in next 12 months.
We chose a small double room at this hotel and it was exactly as we expected. I wasn't sure if the heating was working properly as seemed to take ages to warm up. The bed was ok but I suspect the mattress could do with replacing shortly. The room was clean and the water hot but not great pressure from the shower. Note there is no bath with this type of room but I was happy with just the shower anyway. The hotel is in a perfect location and only a 2 minute walk to embankment underground And ideal for a short break. Most of the day/evening we were out so only used the hotel for getting changed and sleeping which was ideal. I would definitely stay here again.
4out of 5
Recommended
for Everyone
by A verified traveller

Great Location, Convenient

Posted 24-Jan-2017
Pros: Location, location, location. Very friendly, helpful, attentive staff. Great value. Close to everything.
Cons: Upgrade bathrooms and showers.
Location: West End Theaters, Leicester Square, the Strand, Soho, and Covent Garden are all walkable and nearby. The Thames Embankment is just a block away.
The Grand is a wonderfully situated hotel just off of Trafalgar Square. Easy walking to Covent Garden, Soho, Embankment, and West End Theaters. This is our third stay and, for the price, it is a great value.
4out of 5
Recommended
for Everyone
by A verified traveller

トラファルガー広場近くで交通至便のホテル

Posted 22-Jan-2017
市内東西を調査でまわるため、交通の便がよく、長期滞在にも快適なお部屋を求めて、予約しました。お部屋は広さも十分で、窓も大きくリラックスできました。バスタブはないですが、もともとシャワー派の自分には気になりませんでした。ミネラルウォーターが無料で提供されており、助かりました。機会があれば、また宿泊したいと思います。
4out of 5
Recommended
for Everyone
by A verified traveller from Atlanta

Nice hotel close to various sights in down town lo

Posted 22-Jan-2017
Pros: clean and close to sightseeing.
Cons: room windows to prevent draft.
Location: many things around to see.
The weather was cold and the room window was very drafty. It was difficult to keep the temperature comfortable at night.