Premium bedding, minibar, in-room safe, desk

The Cranley

Guests rated this property 3.7/5 for cleanliness.

Popular amenities

Free WiFi

Restaurant

Breakfast available

Business services

Bar

Laundry

Cleaning and safety practices

Cleaned with disinfectant

Contactless check-in

Hand sanitiser provided

Explore the area

Natural History Museum11 min walk

Kensington High Street18 min walk

Royal Albert Hall20 min walk

London (LHR-Heathrow)30 min drive

Choose dates to view prices

Executive Room

3.6/5 guest room rating

205 sq ft

Sleeps 2

1 King Bed OR 2 Single Beds

Superior Double Room

No guest room rating

150 sq ft

Sleeps 2

1 Double Bed

Junior Suite

No guest room rating

420 sq ft

Sleeps 3

1 King Bed

Classic Single Room, 1 Double Bed

No guest room rating

107 sq ft

Sleeps 1

1 Double Bed

Double Room (with Four Poster Bed)

No guest room rating

258 sq ft

Sleeps 3

1 King Bed

Penthouse

No guest room rating

441 sq ft

Sleeps 3

1 King Bed

About this area

London

In the city centre, The Cranley is in London's London City Centre neighbourhood, an area with good shopping. Natural History Museum and Victoria and Albert Museum are cultural highlights, and travellers looking to shop may want to visit Kensington High Street and Harrods. Check out an event or a game at Stamford Bridge Stadium, and consider making time for Madame Tussauds Wax Museum, a top attraction not to be missed. Guests appreciate the hotel's location for the sightseeing.

Visit our London travel guide

View in a map

What's nearby

Natural History Museum - 11 min walk
Kensington High Street - 18 min walk
Royal Albert Hall - 20 min walk
Stamford Bridge Stadium - 4 min drive
Kensington Palace - 8 min drive

Getting around

Kensington (Olympia) Station - 4 min drive
Gloucester Road Underground Station - 6 min walk
Heathrow Airport (LHR) - 30 min drive

Restaurants

The Hereford Arms - 4 min walk
Calix - 4 min walk
Green Door Steakhouse - 4 min walk
Cafe Forum - 4 min walk
Fait Maison - 5 min walk

About this property

The Cranley

4-star London hotel in London City Centre, near Natural History Museum

A restaurant, a bar/lounge and concierge services are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. All 39 rooms offer free WiFi, minibars and TVs with cable channels. Room service, premium bedding and free newspapers are among the other amenities available to guests.

The Cranley offers 39 forms of accommodation which are accessible via exterior corridors and feature minibars and a safe. Beds feature premium bedding. Cable televisions are provided. Bathrooms include bathrobes, designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-in and check-out

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff

Hand sanitiser provided

Individually wrapped food options available for dinner

This information is provided by our partners.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

No on-site parking available
Off-site parking available (GBP 35 per day)
Limo/town car service

Food and drink

Continental breakfast available for a fee daily 7:30 AM–10 AM: GBP 9.95 per person
1 restaurant
1 bar
Free daily reception
Room service available

Family friendly

Babysitting/childcare (surcharge)
Dry cleaning service
Laundry facilities

Conveniences

Lift
Free newspapers in reception
Front-desk safe
Library
Reception hall

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Turndown service

Languages spoken

English
French
German
Italian
Polish
Portuguese
Romanian
Spanish

Business services

Computer station

Outdoors

Terrace

Fireplace in reception
Smoke-free property

Room amenities

Bedroom

Heating
Premium bedding

Bathroom

Bathrobes
Designer toiletries
Hairdryer

Entertainment

TV channels
TV

Food and drink

Minibar

Access via exterior corridors
Connecting rooms available
Desk
Electrical adapters/chargers
Free newspapers
Guidebooks/recommendations
Iron/ironing board (on request)
Laptop-friendly workspace
Local maps
Phone
Restaurant dining guide
Safe
Turndown service

See similar properties

London

London City Centre

Washer and dryer

Hotel

Free WiFi

4 star

Family-friendly

Policies

Check-in

Check-in from 3:00 PM - anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Each adult staying at the property must present valid photo identification at check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for GBP 40.0 per day.

Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

Fee for continental breakfast: GBP 9.95 per person (approximately)
Nearby parking fee: GBP 35 per day
Rollaway bed fee: GBP 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve rollaway/extra beds

This property accepts credit cards, debit cards and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Cranley

Cranley Hotel

Cranley Hotel London

Cranley London

The Cranley Hotel

The Cranley London

The Cranley Hotel London

Frequently asked questions

Can I cancel my reservation for free at The Cranley and receive a full refund?

Yes, The Cranley offers free cancellation on select room rates, because flexibility matters! Please refer to The Cranley cancellation policy on our site for more details about any exclusions or requirements.

How much does it cost to stay at The Cranley?

As of 10 Apr 2021, prices found for a 1-night stay for 2 adults at The Cranley on 17 Apr 2021 start from £60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Cranley pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Cranley?

This hotel doesn't offer parking.

What time is check-in at The Cranley?

Check-in is from 3:00 PM - anytime.

What time is check-out at The Cranley?

Checkout is at noon.

Where is The Cranley located?

Located in London City Centre, this boutique hotel is within a 15-minute walk of Natural History Museum and Victoria and Albert Museum. Imperial College London and Kensington Gardens are also within 1 mile (2 km). Gloucester Road Underground Station is 6 minutes by foot and South Kensington Underground Station is 9 minutes.

3.4

3.7/5

Cleanliness

3.7/5

Staff & service

2.4/5

Amenities

3.3/5

Property conditions & facilities

Write a review

1/5 Terrible

Verified traveller

Business traveller, Travelled with partner

15 Mar 2021

Disliked: Cleanliness, staff & service, property conditions & facilities

Worse than a motel by us standard. Blinds will not close , chairs are torn , bed headrest have water damp stains , Absolutely aweful

Stayed 3 nights in Mar 2021

5/5 Excellent

Ramon

7 Jan 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Stayed 5 nights in Dec 2020

1/5 Terrible

Verified traveller

Business traveller

3 Jan 2021

Disliked: Staff & service

I stay in many hotels for work, this one was terrible. The staff have no customer service and lie through the back of there teeth. The breakfast was a brioche bun, apple juice and a coffee. The evening food room service was not edible. The location however was good. The property was tired and needed a good vacuum. But by far the worse was the manager onsite I have never met anyone like it.

Stayed 1 night in Dec 2020

5/5 Excellent

Sara, London

Travelled with family

2 Jan 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The Cranley is very good value and an excellent stay with very helpful staff.

Stayed 1 night in Dec 2020

3/5 Okay

Guest, London

Business traveller, Travelled with partner

6 Dec 2020

Liked: Staff & service

Disliked: Property conditions & facilities

We arrived and they said that they had upgraded us to a larger room. The room we were put in didn't look any larger than a usual double room only it had a four posted bed. This was great until you got in the bed and it rattled so much and was also two single mattresses next to each other. This meant that you couldn't move around the bed without falling down a massive dip. The shower was also broken as the tap came off when you go to turn it on. It was close enough to everything we needed and the lobby was lovely! But the overall stay, based on the room was very disappointing

Stayed 2 nights in Dec 2020

Stay in the know with the Expedia app

Get real-time notifications, view your trip details and access mobile-only deals.

Text yourself a download link

Country code

By providing your number, you agree to receive a one-time automated text message with a link to get the app. Standard text message rates may apply.

Overview of The Cranley

Photo gallery

The Cranley

Popular amenities

Cleaning and safety practices

Explore the area

Choose dates to view prices

Executive Room

Superior Double Room

Junior Suite

Classic Single Room, 1 Double Bed

Double Room (with Four Poster Bed)

Penthouse

About this area

London

What's nearby

Getting around

Restaurants

About this property

The Cranley

Cleaning and safety practices

Enhanced cleanliness measures

Social distancing

Safety measures

Property amenities

Internet

Parking and public transport

Food and drink

Family friendly

Conveniences

Guest services

Languages spoken

Business services

Outdoors

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

See similar properties

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types at the property

Important information

Optional extras

You need to know

We should mention

National rating

Property is also known as

Frequently asked questions

Overall score and ratings

3.7/5

3.7/5

2.4/5

3.3/5

1/5 Terrible

Verified traveller

5/5 Excellent

Ramon

Great

1/5 Terrible

Verified traveller

5/5 Excellent

Sara, London

3/5 Okay

Guest, London

Stay in the know with the Expedia app

Text yourself a download link

Scan the QR code

Plan your next trip