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The Colonnade

Star Rating
4 out of 5

Information

Reviews

3.7 / 5Good
988 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Breakfast Available

Map

What's nearby

  • Popular Location
    Hyde Park
    3 min drive
  • Popular Location
    Marble Arch
    3 min drive
  • Restaurant
    Kupp
    14 min walk
  • Restaurant
    The Duke of Wellington
    28 min walk
  • Airport
    London (LHR-Heathrow)
    35 min drive

Choose your room

Book online or call:

020 3564 4853

Your dates need to occur after 2019-10-17. Try updating your dates to see prices for your trip.

    About this area

    London

    Near a metro station, The Colonnade is in London's Paddington neighbourhood, an area with good shopping. Madame Tussaud's Wax Museum and Kensington Palace are cultural highlights, and some of the area's notable landmarks include Baker Street and Marble Arch. Looking to enjoy an event or a game? See what's going on at Lord's Cricket Ground or The Oval. Our guests appreciate the hotel's central and quiet location.

    What's nearby

    • Popular Location
      Hyde Park - 3 min drive
    • Popular Location
      Marble Arch - 3 min drive
    • Popular Location
      Kensington Palace - 6 min drive
    • Popular Location
      Natural History Museum - 7 min drive
    • Popular Location
      Westfield London Shopping Centre - 16 min drive

    Getting around

    • Warwick Avenue Underground Station - 1 min walk
    • London Paddington Station - 15 min walk
    • London (LHR-Heathrow) - 35 min drive

    Restaurants

    • Polo Terrace — 1 min walk
    • Kupp — 14 min walk
    • The Duke of Wellington — 28 min walk
    • Trailer Happiness — 28 min walk
    • The Bok Bar — 4 min drive

    About this property

    The Colonnade

    This hotel features a restaurant, a bar/lounge and a coffee shop/café. WiFi in public areas is free. Additionally, 24-hour room service, a meeting room and concierge services are on-site. All 43 individually decorated rooms feature free WiFi and iPod docks. Conveniences include fridges and coffee makers, and guests will appreciate thoughtful touches such as bathrobes and slippers.

    Awards and affiliations

    • The property is a member of Preferred Hotels & Resorts.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Food and drink

    • Full breakfast available for a fee daily 7 AM–10 AM: GBP 11.50-17.50 per person
    • 1 restaurant and 1 coffee shop/cafe
    • 1 bar
    • 24-hour room service

    Family friendly

    • Babysitting/childcare (surcharge)
    • Dry-cleaning service
    • Laundry facilities
    • Fridge

    Conveniences

    • Lift
    • Free newspapers in reception
    • Front-desk safe

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry-cleaning service
    • Laundry facilities
    • Luggage storage
    • Multilingual staff
    • Porter
    • Tour/ticket assistance
    • Turndown service
    • Wedding services

    Languages spoken

    • Arabic
    • Bulgarian
    • Czech
    • English
    • Estonian
    • Farsi
    • Filipino
    • French
    • German
    • Hebrew
    • Hindi
    • Italian
    • Lithuanian
    • Polish
    • Portuguese
    • Romanian
    • Russian
    • Slovak
    • Spanish

    Business services

    • 1 meeting room

    Outdoors

    • Garden
    • Terrace

    More

    • Designated smoking areas (fines apply)
    • TV in reception

    Room amenities

    Bedroom

    • Air conditioning
    • Blackout drapes/curtains
    • Hypo-allergenic bedding
    • Premium bedding

    Bathroom

    • Bathrobes
    • Designer toiletries
    • Hairdryer
    • Shower

    Entertainment

    • iPod dock
    • premium channels
    • satellite channels

    Food and drink

    • Coffee/tea maker
    • Free bottled water
    • Minibar
    • Fridge

    More

    • Desk
    • Free newspapers
    • Individually decorated
    • Individually furnished
    • Iron/ironing board
    • Phone
    • Safe
    • Slippers
    • Turndown service

    Nearby things to do

    Activities

    • Hiking/biking trails

    Where to eat

    • Polo Terrace – Bar offering British cuisine.
    5 - Excellent
    281
    4 - Good
    386
    3 - Okay
    163
    2 - Mediocre
    85
    1 - Poor
    73
    3.9
    Cleanliness
    4.0
    Service and Staff
    2.5
    Amenities
    3.6
    Property condition

    1/5

    Very disappointing

    Don’t know where to start really .. the Hotel is at best a two star certainly not a 4 star. Lift not working and we were on the 4th floor, no towels in room apart from 1 hand towel, very shabby Curtains and soft furnishings, room itinerary not as stated ie no slippers no paper, tea and coffee not replenished leak stained walls, iron not working , unsafe electrics, hot buffet breakfast was cold.. None of this should detract from the hotel staff who did their level best to accommodate us under extreme pressure from the majority of the guests that were staying there. They were professional and polite ... We were moved to a better room for our 2nd night. The hotel is in need of serious renovation and updating and general repair Kind regards Julie Roberts & Harry Stock stay 6-7 October 2019

    Stayed 2 nights in Oct 2019

    2/5

    The photos advertised show a quaint and beautiful decorated property. However what you get is a seriously rundown, dirty, and odd property with a revolving door of constantly changing employees

    Stayed 4 nights in Sep 2019

    2/5

    This traveller didn’t leave comments with their review
    Stayed 4 nights in Sep 2019

    1/5

    The property looks like the pictures but not. The photos were either Photoshop or are older photos. The cushions in the lobby are obvious well worn. The room I was given was very large but there were no views outside the windows. There was no phone in the room. No hangers in the closet and there was a VERY large indent in the mattress as well as a few soft spots in the floor. The first day there I asked for an extra blanket and a few hangers. The young lady at the desk wrote down my request but they were never addressed. I complained about the room but the response from the staff was less reassuring. They were unable to accommodate my needs by changing my room until the next day and I had to remind them. I get into the new room and there is a large lump in the middle of the bed. Since they were so uninterested regarding my initial complaint I didn't bother complaining about the new room. The overnight staff was very kind and helpful but overall I was not happy with this experience especially considering the price per night.

    Stayed 2 nights in Sep 2019

    1/5

    Terrible service and lack of respect for clients. Worst experience i ever had at an hotel

    Stayed 5 nights in Aug 2019

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