Ratings based on 1,492 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

Great hotel, very central location

Posted 22-Aug-2016
This is a lovely hotel with very friendly staff super close to Buckingham Palace and good transport inks to the rest of the city.
5out of 5
by A verified traveller

Great location in central London

Posted 21-Aug-2016
Convenient to many attractions. Concierge extremely helpful in making suggestions and arrangements.
4out of 5
by A verified traveller

Great location

Posted 18-Aug-2016
Close to everything! We were able to walk everywhere from our hotel. Great hotel. Their bar makes amazing drinks! Would definitely come back and stay here.
3out of 5
by A verified traveller from Maryland

Walk to the Palace

Posted 14-Aug-2016
Pros: Location
Cons: The Lobby is noisy and too busy for me. They had a political dignitary staying at the time which, no doubt, contributed to the activity.
Location: Easy walk to Buckingham Palace and various gardens.
Good location for sightseeing with easy access to transportation. Very pleasant bar, but did not eat at the restaurant. Pleasant staff. Our room was smaller than I expected.
5out of 5
by A verified traveller from toronto

good location safety

Posted 07-Aug-2016
this is a good place to travel in london. easy to st.james park an amazing park. easy to everywhere
5out of 5
by A verified traveller

Great location

Posted 02-Aug-2016
Great location close to Buckingham Palace and tube stations. Standard double room was small but okay for one night. Family member had an executive king which was much nicer with lots of room.
5out of 5
by A verified traveller from Grantham, Lincs

Everything we hoped

Posted 29-Jul-2016
Hotel lovely. Staff extremely friendly and helpful. Very clean, very welcoming, very comfortable. Hotel central to where we wanted to go, theatre and shops. Very happy experience.
4out of 5
by A verified traveller

confort orientale a quattro stelle

Posted 29-Jul-2016
hotel da segnalare soprattutto per i servizi e comfort offerti fuori pacchetto, personale cordiale e sempre con il sorriso, valido servizio bar e ristorazione. unica nota dolente e' quel tipico odore speziato che si sente costantemente nei corridoi dovuto ai loro prodotti igienizzanti.
4out of 5
by A verified traveller from HK

Great location in a very walkable area

Posted 26-Jul-2016
Hotel is nice but a few problems were encountered. One elevator wasn't working and the rooms we were assigned were very small but we did pay for the cheapest rooms so will I would recommend staying here don't book the cheap rooms spend a little more. The courtyard area at the back of the hotel was a nice place for drinks, very scenic. Staff were all very helpful and friendly.
4out of 5
by A verified traveller

Posted 19-Jul-2016
Very pleasant stay. Lovely lobby/reception area. Rooms very comfortable. Restaurant good.