Ratings based on 1,476 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from Grantham, Lincs

Everything we hoped

Posted 29-Jul-2016
Hotel lovely. Staff extremely friendly and helpful. Very clean, very welcoming, very comfortable. Hotel central to where we wanted to go, theatre and shops. Very happy experience.
4out of 5
by A verified traveller from HK

Great location in a very walkable area

Posted 26-Jul-2016
Hotel is nice but a few problems were encountered. One elevator wasn't working and the rooms we were assigned were very small but we did pay for the cheapest rooms so will I would recommend staying here don't book the cheap rooms spend a little more. The courtyard area at the back of the hotel was a nice place for drinks, very scenic. Staff were all very helpful and friendly.
4out of 5
by A verified traveller

Posted 19-Jul-2016
Very pleasant stay. Lovely lobby/reception area. Rooms very comfortable. Restaurant good.
5out of 5
by A verified traveller

Posted 11-Jul-2016
Una splendida location per un bellissimo hotel. Vicino a molte attrattive turistiche e alla fermata della metropolitana.
4out of 5
by A verified traveller

Posted 11-Jul-2016
Perfect location and close to local landmarks Shopping Theaters Food. Excellent staff and v helpful
5out of 5
by A verified traveller from Bath, England

Classic hotel

Posted 05-Jul-2016
A lovely classic hotel. Restful reception area with an India feel. Attentive helpful staff without being intrustive. Good quality room overlooking an interestingly designed courtyard. Its central location an added bonus with St. James park underground being within 200 yards. We would certainly stay again.
4out of 5
by A verified traveller

Great location; small rooms

Posted 01-Jul-2016
Pros: Had a gym and 24 hour concierge; good location
Cons: They can't change the room size!
Location: Very close to Buckingham Palace and St James Park. Easy to get to WEstminster Abbey and Houses of Parliament.
We stayed for 5 nights. The hotel was convenient to an underground station that took us to most of the places we wanted to see. The rooms are quite small as is the bathroom; however, beds were very comfortable and everything very clean.
4out of 5
by A verified traveller

Lovely hotel in great location

Posted 29-Jun-2016
Welcome and reception was excellent and the courtyard in particular was beautiful. Hotel is in a great location just a short walk through the park to the west end where we were having dinner that evening. Corridors could do with sprucing up a bit as they are a bit grey but minor point really. Excellent pressure in the shower which is clearly very important!
4out of 5
by A verified traveller from San Francisco

Centrally Located

Posted 27-Jun-2016
Pros: The location was excellent while still being quiet.
Cons: The hotel was a bit pricey for the quality of the room and facilities.
The hotel is centrally located, within 5 minute walk to Buckingham Palace and about 15 minutes to many London attractions.
5out of 5
by A verified traveller

Posted 27-Jun-2016
Excellent service, and beautiful hotel. The rooms could be updated, but overall a great stay