Garden

Reviews of St. James' Court, A Taj Hotel, London

4 out of 5
St. James' Court, A Taj Hotel, London
54 Buckingham Gate, London, England

Reviews

9.0

Wonderful

Rating 10 - Excellent. 853 out of 1244 reviews" "
Rating 8 - Good. 229 out of 1244 reviews" "
Rating 6 - Okay. 78 out of 1244 reviews" "
Rating 4 - Poor. 46 out of 1244 reviews" "
Rating 2 - Terrible. 38 out of 1244 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel in a the best location near Buckingham Palace. The staff are so helpful and friendly. Loved our break away.
Stayed 2 nights in Mar 2024

8/10 Good

William

Liked: Staff & service, property conditions & facilities
Great location. Very nice staff. WiFi very weak in our room. With my wife using Cpap why isn’t there an outlet near bed? Good thing she packed an extension cord!
Stayed 2 nights in Mar 2024

10/10 Excellent

Ionut

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, good breakfast, clean, good location
Stayed 4 nights in Mar 2024

10/10 Excellent

Jeffrey, Tampa

Liked: Cleanliness, staff & service, property conditions & facilities
Great location with a great staff!
Stayed 7 nights in Mar 2024

6/10 Okay

Lee

Business traveller
Liked: Cleanliness, staff & service
Hotel was good value - My wing was under construction and should have had more health and safety notices - my main problem was the noise the rooms are not very well sound proofed.
Stayed 1 night in Mar 2024

10/10 Excellent

Amanda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The concierge was extremely helpful with things to see and how to get there throughout our stay. They were hospitable and met all of our needs on our trip. The spa was also lovely.
Stayed 1 night in Mar 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024

8/10 Good

Maritza

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was very conveniently located.
Stayed 1 night in Mar 2024

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. All the staff were friendly and helpful. Would definitely recommend this hotel.
Stayed 2 nights in Mar 2024

10/10 Excellent

Aileen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

10/10 Excellent

Dirk, London

Stayed 4 nights in Mar 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Feb 2024

10/10 Excellent

Casey Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Close to so many attractions. Buffet breakfast was wonderful. Hotel is spotless and staff was very friendly and helpful.
Stayed 3 nights in Mar 2024

10/10 Excellent

Deborah Craig, Long Beach

Liked: Property conditions & facilities
The GM was just fabulous!!! Everything was wonderful!!
Stayed 6 nights in Feb 2024

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful hotel with attentive staff and delicious breakfast! We thoroughly enjoyed our stay here. We loved how it was within walking distance to many of the popular attractions and the trains, buses etc.
Stayed 6 nights in Feb 2024

10/10 Excellent

Matthew Justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great hotel! The staff were lovely offering us a free upgrade and early check in which was so generous. It’s in a great location close to Buckingham Palace and a Tube station with many great food options nearby. The hotel itself was also very clean, in great condition, and the room’s window opened up to a beautiful courtyard. I highly recommend a night here!
Stayed 7 nights in Feb 2024

10/10 Excellent

Ruxandra, arlington

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable room and excellent staff service.
Stayed 6 nights in Feb 2024

6/10 Okay

Shannon Denise Nickens, APO

Travelled with family
Disliked: Staff & service
Stayed here three times since DEC 2023, with gradual worsening of service. Recent stay was 23-25FEB. Breakfast service on first day was slow and quality of food was poor (pre packaged 'Belgian waffles' and packaged nutella); evening returned to the room at 2215 to an extremely loud party going on the floor below. Called front desk and was told "there is an event, it will end at 2300. sorry." Quieted down at 2315. Won't be staying here again at this price point for the quality of service, quality of breakfast, and overall reduction in quality from the first visit which led me to book again.
Stayed 2 nights in Feb 2024

10/10 Excellent

Gary

Stayed 2 nights in Feb 2024

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nicely laid out property and room. My only real negative I could say is that even though I left towels up to dry and put the save water sign on the bed, each and every day I had new towels. The other thing would be the shower was somewhat difficult to use. Otherwise, a near flawless hotel in my opinion. Loved that they had sturdy, large umbrellas available to borrow. Beautiful courtyard.
Stayed 6 nights in Feb 2024

10/10 Excellent

Robert, McLean

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accessible to the historical building in London.
Stayed 3 nights in Feb 2024

10/10 Excellent

sunil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hospitality as expected of Taj group of hotels
Stayed 1 night in Feb 2024

10/10 Excellent

Shamik, Taringa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a fantastic and eloquent hotel
Stayed 5 nights in Feb 2024

10/10 Excellent

Janice

I appreciated the staff! And, after long days being a tourist, I loved having a night cap in the comfortable seating in the lobby bar.
Stayed 3 nights in Feb 2024

6/10 Okay

SEVDA

Liked: Cleanliness
overall ok
Stayed 3 nights in Feb 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

alok

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024

10/10 Excellent

Moe

Liked: Amenities
Good
Stayed 3 nights in Feb 2024

10/10 Excellent

Neil, St Albans

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel for a weekend stay in central London!!
Stayed 1 night in Feb 2024

10/10 Excellent

tracy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff are so helpful and professional. The spa treatments and spa staff are amazing.
Stayed 1 night in Feb 2024

4/10 Poor

Gautam

Liked: Cleanliness
Disliked: Staff & service
Charges £5 to have a plate and knife brought to your room. Lunch in restaurant painfully slow. 20minutes to give us menus. Another 15 to take our order. No food after another 30min. Decided to leave. Room 654 - pigeons nesting outside. Not good for a quiet night
Stayed 1 night in Feb 2024

4/10 Poor

Colin

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Overall this hotel is well over priced for what it has to offer. We were staying for two nights in the newly revamped part of the hotel in a premium suite. We had suit 556 and as we found out this room is very close to the underground that passes by all day and all night. In short it was like trying to sleep at the end of Heathrow runway. However as you would expect the room was decorated nice. We had to ask for the room to be cleaned and made up and have tea and coffee replenished. In regards to the included breakfast. Well we will always get a far better service and better breakfast a premier inn than we did here. They do not do table service which is a big disappointment. So if you want a full English breakfast with fried eggs you need to order your eggs at the table and then go up to the buffet to get the rest of it or vice the verser. The staff service at the table could not fully understand English so it was hard to communicate with them. However one good thing to come from our stay was the meal in the Chinese next door. Mings. This is without a doubt the best Chinese we have ever had and the staff were excellent along with an extremely good service. As for the hotel we would not entertain staying there again
Stayed 1 night in Feb 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with friendly staff who couldn't do enough to help. Great breakfast selection, modern interior and clean throughout. Highly recommended.
Stayed 7 nights in Feb 2024

8/10 Good

CHIRAG

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Good location, nice hotel but F&B staff needs better training
Stayed 3 nights in Jan 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Spa facilities were a bonus, at the end of a day sightseeing. Staff friendly and polite. Breakfast, lots of choice. Would definately return. Excellent value for money.
Stayed 2 nights in Feb 2024

10/10 Excellent

Garima

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay with very friendly staff.
Stayed 1 night in Feb 2024

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel would highly recommend
Stayed 1 night in Jan 2024

8/10 Good

Suma

Liked: Cleanliness, staff & service, property conditions & facilities
did not like the room I was initially given on the first floor. i was relocated to a room on the 8th floor which was much better.
Stayed 4 nights in Jan 2024

10/10 Excellent

Gita, Paramus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a beautiful hotel with very friendly staff. Everything was great. I wish the bar downstairs was more lively and fun. The Dinner at House of Ming which is the restaurant at the hotel had very average overpriced food.
Stayed 3 nights in Jan 2024

4/10 Poor

Stiven

Stayed 5 nights in Jan 2024

10/10 Excellent

Yasuhiko

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I quite like the property as well as services and also the price. I already plan to come back.
Stayed 3 nights in Jan 2024

10/10 Excellent

Pamela, St. John'a

Liked: Cleanliness, staff & service, property conditions & facilities
This is an excellent hotel which offers five star accommodation and service. Upon arrival we were warmly welcomed by Prativa who generously upgraded us to a more comfortable room. Prativa was professional, friendly and courteous throughout our 7 day stay. She often inquired as to whether we were enjoying ourselves and if there was anything we needed to make our stay more enjoyable. The breakfast buffet was also delicious offering many options for diners. A special thank you to Kajal for making our breakfasts more pleasant with her sunny smile and helpful suggestions. This is the third time we have stayed at this hotel while visiting London and we plan to return. We have never been disappointed in the exemplary service and stellar accommodations.
Stayed 7 nights in Jan 2024

10/10 Excellent

Pooja

Liked: Cleanliness, staff & service
Stunning property and amazing breakfast options. Beautiful property with great location.
Stayed 3 nights in Jan 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
It was a pleasant stay.

10/10 Excellent

Sandra

Stayed 3 nights in Jan 2024

8/10 Good

Sg

Business traveller
Liked: Cleanliness, staff & service
Bert nice property. Staff was excellent. We have stayed here twice. The first time we had a room in the new section (which was very nice). This time, we were upgraded to a suite (which was very spacious), however it was located in the older section. The decor was more dated and worn. The plumbing was not very good (sinks were slow draining and toilet did not always flush). The bed was very comfy, though. Also, the trash was not emptied from the previous guest. It seemed as if they had a staff shortage as the breakfast staff was scurrying around trying to get set up on time. It is a beautiful hotel however and we would likely stay there again, but we will make sure to request a room in the new section.
Stayed 1 night in Jan 2024

10/10 Excellent

Neil

Stayed 4 nights in Jan 2024

8/10 Good

mark

Business traveller
Liked: Cleanliness, staff & service
Great location
Stayed 5 nights in Jan 2024

6/10 Okay

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Meenakshi S, Highlands Ranch

Liked: Cleanliness, staff & service
Stayed 6 nights in Dec 2023