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Amazing customer service - can not be beat. Unfortunately, the food quality is mediocre and size not amazing - I know it sounds very cliche with complaints however a hair was found in my food! Other than that very nice hotel.
From check in to check out we were really impressed. The staff were all very efficient and friendly. The room was spotless. Highly recommended!
My biggest complaint was the sink in the bathroom, which was tiny and had very few places to put things. Also, no drawers for putting clothes away.
Reception staff were warm, helpful, Genuine, accommodating and desiring to help. You get what you pay for. I wanted a safe cheap option in London. Hotel was very safe!! Room was very small, but bed was clean and comfortable, as was bathroom Hotel in desperate need of a paint job. The Bar Manager ...
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