Ratings based on 76 Verified Reviews

4.8 out of 5
100% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller

Good hotel, few shortcomings

Posted 07-Feb-2017
Pros: Great position, in the summer with all the grounds even better.
Cons: See my comment about evening dining
Location: Horsham & Brighton pleasant to visit. Lots of cycling possible in the grounds and the area. A number of well known National Trust places around.
A good standard, although attention to detail maintenance let it down, for example the shower dripped continuously and the grouting in the bathroom was dirty in places and missing in others. Staff very helpful, pleasant and efficient. I was surprised that they were only able to offer a table for a resident in the dining room at 9-00pm, too late for me and the bar food although good was expensive for what was on offer. Early evening on a Saturday the bar staff were almost non-exisitent, and when they appeared were slow to serve, although this improved after 6-00pm. The booking system with expedia does not allow a choice of B&B or Half board, which we would have preferred.
5out of 5
by A verified traveller

Nice night away

Posted 13-Nov-2016 on Hotels
Nice romantic hotel break, just missing swimming/spa area
4out of 5
Recommended
for Everyone
by A verified traveller from england

Stunning location

Posted 25-Oct-2016
Location: In middle of nowhere surrounded by beautiful countryside. Near Horsham town centre, Sussex Downs and South Coast.
Beautiful hotel in beautiful grounds. Stayed here to celebrate my husband's birthday. On arrival staff wished him a happy birthday and we were given a room upgrade. The room was spacious and spotlessly clean but on Sunday was not serviced until late afternoon. There is free wifi including a tablet in the room showing hotel facilities etc but also for Internet use by guests. On the downside it automatically switched on at 8 am shining a bright light into the room. Breakfast was disappointing. I would have expected waiter service in such a classy hotel but it was a buffet. The plates were cold and the food at best lukewarm. There was however plenty of choice. We dined in the Camelia Restaurent on Saturday night. Food was good but expensive. Service was very slow- the meal took 3 hours. There is a fitness room but not in hotel building and not well signposted. Hotel could be improved by addition of swimming pool and spa.
5out of 5
by Charlotte from London

Birthday stay at South Lidge

Posted 13-Jun-2016 on Hotels
Went for my 65th birthday. Staff amazing and very attentive without being intrusive. Going again in July as we lived it so much.
3out of 5
by A verified traveller

Posted 06-Jun-2016 on Hotels
Although the hotel is listed as a 5 star we felt that overall we had stayed at better 5* hotels. We feel the main aspect that let the hotel down was the level of service. We stayed on a Saturday night and there was a wedding going on. We appreciate the hotel was very busy but surely a 5* hotel could deal with this. There were dirty glasses left on tables in the late afternoon on Saturday/evening. Also, we felt that at dinner and when we were waiting in the bar it took too long for a waiter/waitress to come to us. My husband ordered a further glass of red wine with his meal which didn't arrive - little things like this all make a difference to your final impression of a place. We were placed in the main part of the hotel which is the older part. Although the room was very nice it was very warm (despite having a fan). You might like to request to be in one of the wings if you require a more modern room. Another point I noticed is quite a few of the staff didn’t look as presentable as I think they should for a 5* hotel (messy hair etc) I also noticed one of the girls skirts was ripped. Overall the hotel is very nice but I think it is far too much money for what you actually get.
5out of 5
Recommended
for Couples
by A verified traveller

Beautiful surroundings

Posted 06-Jun-2016
Very enjoyable stay regardless of an uncomfortable night as the bed was very hard and the room very warm.
5out of 5
by Paul from Brighton

Wife's Birthday

Posted 09-Apr-2016 on Hotels
The hotel is set in beautiful surroundings. We were celebrating my wife's birthday. Dinner was great and overall we had a very relaxing time. Service was excellent.
5out of 5
by Naomi from Newtongrange

Lovely long weekend destination

Posted 18-Feb-2016 on Hotels
We were staying in the South Lodge for a wedding and extended the stay to a long weekend - we stayed in the Stable block - the rooms were beautiful with amazing bathrooms. The staff couldn't be more helpful - can't wait to go back!
5out of 5
by Kenneth from Leighton Buzzard

Not cheap but well worth a raid on the piggy bank!

Posted 09-Feb-2016 on Hotels
An ideal relaxing meeting place to share a great meal and a drink or two with old friends. A justly highly rated venue. Only one minor gripe was that our friends were a bit put out by their large tub bath at the foot of the bed in "The Stable"!
5out of 5
by Amanda

This traveller left a rating score only Posted 05-Jul-2015 on Hotels