Ratings based on 1,993 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from Ireland

Nice Hotel - Great locations Beside Gatwick

Posted 25-Nov-2016
Pros: Location,Staff,Wifi,breakfast
Cons: Nothing Significant
Location: Easy to access airport and train station
Nice Check in - Good service all round - Value for Money
4out of 5
by A verified traveller from G

Great stay

Posted 19-Nov-2016
There are no plugs by the bed! No good if you have a nebuliser or breathing machine! The room was very clean bathroom excellent coffee tea lovely. Great place to stay and the Chinese restaurant was amazing staff brilliant. 100% positive
5out of 5
by A verified traveller

Good hotel ideal for early flight

Posted 15-Nov-2016
Location: The airport
This hotel is ideal if you have an early morning flight the location is a short walk to terminal.
4out of 5
by A verified traveller from

Convenient for North Terminal

Posted 14-Nov-2016
Pros: Bar and restaurant in atrium very pleasant if a bit pricy.
Cons: The fact our room overlooked the train (between terminals) which was v noisy and made sleeping difficult.
Our first visit to Gatwick Sofitel worked fine due to its position near the terminal. If we visit again, we would ask for a quiet room as we were kept awake all night by he trains.
4out of 5
by A verified traveller from US

Posted 09-Nov-2016
Very good airport hotel. Food in La Brasserie VG. Service VG. Wine choices by glass somewhat limited, so could be better. Overall a very pleasant experience.
3out of 5
by A verified traveller

Use the hotel, steer clear of the bar.

Posted 01-Nov-2016
Location: It's an hotel at the airport, it's just a walk away from the terminal building, if you want refreshment then there are places in the terminal.
The rooms are fine, what you need for the night before a flight, but I would avoid the overpriced bars, I was charged almost £5 for half a glass off soda water, which is essentially carbonated water, usually given for free or a nominal charge, and then they added 18% service charge, which added insult to injury as I had to go to the bar to ask for service and then return the first drink to them as they got it wrong! I was not amused, all I wanted was a big cold drink after a long day traveling, and all I got was ripped off.
4out of 5
by A verified traveller from Canada

Nice airport hotel

Posted 30-Oct-2016
The location of the hotel is what sells it, for those travellers with an early flight from Gatwick. The room was nice and the check-in process was smooth and quick.
5out of 5
by A verified traveller from London

Does exactly what it says on the tin

Posted 30-Oct-2016
This is a great airport hotel, fast and efficient check in and check out, clean rooms with very comfortable beds and a selection of places to eat and drink. A stress free experience at the beginning of the holiday meant we could catch an early morning flight hassle free
4out of 5
by A verified traveller

comfortable spacious room with everything availabl

Posted 21-Oct-2016
Pros: location
Cons: no cons
Location: near north terminal
Large hotel @ North Terminal of Gatwick Airport. Check in was quick but did have trouble understanding the clerk due to a strong accent. All went well and we did get to our room and it was clean and ready. It was fun going up the elevator. We would lucky to have a room with a large window and we could watch the planes coming and going. Large TV and a very comfortable bed.
5out of 5
by A verified traveller from alberta canada

Great airport hotel

Posted 17-Oct-2016
Great location right at north terminal. Nice decor, comfortable room, very convenient for catching a morning flight out of gatwick.