Ratings based on 1,887 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from Leicester

Excellent overnight stay

Posted 24-Jul-2016
Pros: Closeness to airport, large family rooms, on site airport parking
Cons: Mini bar, pool
Location: Right next to Gatwick North terminal
Booked a family room - two interconnecting rooms, one with two singles and a sofa bed and the other with a queen bed. Very spacious and clean with a view of the airport. Our children loved watching the planes landing and the monorail going past. Very quiet room with no noise from the outside - request a room away from the lift if you want more peace. Lovely room service food, if a little pricey...but to be expected. The best bit is being able to walk through a tunnel straight into the airport, so brilliant if you have an early morning departure as we did (plus you can always pop to M&S if you want to get cheaper drinks as there is a fridge in each room!)
5out of 5
by A verified traveller from west indies

Short but very comfortable and convenient location

Posted 22-Jul-2016
Pros: Everything
Cons: Nothing
Location: Na
Good very helpful staff. Comfortable bed and very helpful and polite staff
4out of 5
by A verified traveller from CA

Comfortable stay

Posted 18-Jul-2016
We always stay here when we fly from gatwick. Gatwick is not far from the center (about 40 mins) but with kids, it's so much easier to stay here. From North terminal, it's 30 second walk through the tunnel. Room is comfortable and we sleep well here. I wish there are more choics for food but it's ok for 1night.
4out of 5
by A verified traveller

Relaxing end to a trip.

Posted 18-Jul-2016
Pros: Convening location.
Cons: Small convenience store, pool, casual restaurant wold be nice.
Location: Airport...that's it.
So convenient when arriving and departing from Gatwick. It was a little expensive and I wish there were some more amenities but still worth for the walk to check in on our morning flight.
4out of 5
by A verified traveller from London

Business orientated hotel linked to North Terminal

Posted 18-Jul-2016
Overnight stay prior to an early flight. High standard as expected from Sofitel. Upgraded as a VIP customer. Linked to North Terminal and only 15 minutes stroll to Departures.
5out of 5
by A verified traveller

nice hotel close to Gatwick airport

Posted 15-Jul-2016
Pros: clean, comfortable
Location: fly
Phone lines were down, tv was down, elevators were down, missed flight.
5out of 5
by A verified traveller from Buckinhamshire

Perfect, very easy access from North Terminal

Posted 15-Jul-2016
Very easy to wheel luggage in from terminal, ramps the whole way, only took a few minutes. Perfect, very convenient.
5out of 5
by A verified traveller from Ireland

Excellent value

Posted 11-Jul-2016
Pros: Great staff helpful and great surroundings
Cons: I had to leave the site and return by car with a £25 fee each exit, as a resident of the hotel there should be a flat fee
Location: Easy access to the airport, 25 minutes to Brighton if you have the time for a great night out
Great staff welcoming, the facilities in great condition allowing you to relax and enjoy your stay
4out of 5
by A verified traveller

Posted 05-Jul-2016
Cons: 喫煙室をリクエストしましたがnon-smokingの部屋でした。
フロントの方の対応も丁寧で非常に良かったです。ただ、喫煙室をリクエストしましたが、特に案内もなく禁煙室でした。
5out of 5
by A verified traveller from surrey

Nice hotel next to the airport.

Posted 04-Jul-2016
Excellent staff we were treated like kings & queens. Excellent food. Nice surroundings. Comfy bed. The only downside was the rooms were a bit tired.