Ratings based on 2,044 Verified Reviews

4.4 out of 5
94% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller from Wiltshire, England

Excellent pre-flight stopover

Posted 23-Feb-2017
Pros: Situation and facilities
So as to take the stress out of a morning flight we decided to spend the night here. Very pleasant with good food and ambiance. Nice room which was comfortable and we slept well. Recomended
4out of 5
Recommended
for Everyone
by A verified traveller from fredericton, Canada

BEDS!!!

Posted 22-Feb-2017
Quite possibly the most comfortable beds I've ever slept on!!
4out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel closed to airports

Posted 21-Feb-2017
Extremely convenient if you are flying at gatwick airport, hotel is right at the north terminal, direct train from hotel to south terminal, highly recommended if you are flying at gatwick airport.
5out of 5
Recommended
for Everyone
by A verified traveller from Canada

Perfect

Posted 20-Feb-2017
Pros: Location, service and cleanliness and comfort
Location: This is not a hotel you want to stay in for things to do. This is where you want to stay to be close to the airport.
This hotel suited our needs perfectly. It is steps away from the terminal. The room was clean and comfortable. The staff were helpful, professional and friendly. The restaurant was expensive, but the food was top notch - beautifully presented and delicious.
4out of 5
Recommended
for Everyone
by A verified traveller from Bath

Car Park Tight, Lifts have minds of their own

Posted 18-Feb-2017
Pros: location
Cons: pillows. Lifts - these seem to have a ind of their own and I spent far to much time in them for my liking.
Location: Best position for North Terminal Access with car park option.
What you'd come to expect of an airport hotel, great position for across the road access to the north terminal. I think the car park was an after thought as the entry ramps are very, very tight if you own large SUV 4x4, take your time to negotiate them. Hotel itself is good, I didn't have time to use the dining options, so I cannot review them. the room was very comfortable, but for me the pillows were too soft - thats a personal thing. Hotel with parking here if booked in advance is worth the money. Give it a try, I would return.
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 17-Feb-2017
Pros: Marcus on reception, who couldn't have been more helpful
Efficient, comfortable stay pre-flight: good in room food
5out of 5
Recommended
for Everyone
by A verified traveller

Excellent site for early take off at Gatwick.

Posted 26-Jan-2017
All the staff we met were kind helpful the room just perfect for our one night stay. We will recommend it and return again for our next overnight stay.. thank you for a relaxing start to our long haul holiday to th Caribbean. T.Tugwell Bristol
5out of 5
Recommended
for Everyone
by A verified traveller from UK

Convenient hotel next to Gatwick North Terminal

Posted 26-Jan-2017
Pros: location, location, location and comfort
Cons: sign posting of reception floor
Location: the airport!
I use this hotel if I have an early flight out of Gatwick. You can also park you car here at reasonable rates. The advantage is you walk straight out the Hotel and the terminal is right there. It is an upmarket hotel, lovely facilities, good bars and restaurants, especially the Vanda. The only confusion is working out the floor the reception is on (P). i had a lovely stay, evening meal, good sleep, missed breakfast as check out early, but it made the travel all that easier.
4out of 5
Recommended
for Everyone
by A verified traveller from Buffalo, NY

clean room and convenient location

Posted 24-Jan-2017
Pros: Location is great and I didn't feel that we stayed in an airport hotel.
Cons: The rooms are showing some need for a bit of refacing.
Location: We used the Gatwick Express to get to Victoria station.Also, we took a cab to go to Hever Castle which is only 30 mins away and only 40 pounds one way
We stayed at this hotel for 5 nights. Unusual for an airport hotel. The staff is extremely helpful and nice. The room was clean and pleasant. The food is good and decent pricing. The only reason is not a 5 star review is because the rooms show that they need some refacing - they are a bit outdated.
5out of 5
Recommended
for Everyone
by A verified traveller from trinidad

sofitel best value for money in gatwick

Posted 23-Jan-2017
Very relaxing evening and super comfortable bed, atrium restaurants always on and service impeccable