Ratings based on 2,065 Verified Reviews

4.4 out of 5
94% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 26-Mar-2017
Very convenient to North Terminal. Great choice. Clean and friendly . Nice food.
5out of 5
Recommended
for Everyone
by A verified traveller from Calgary, Canada

Great Rest

Posted 24-Mar-2017
Pros: Location and room.
Cons: None
Location: Right next to the Gatwick Express train service to Victoria Station. Lots to do in London!
We stayed at the Sofitel Gatwick one night on our way through London. The location was great - very simple to get in and out of London and to move between terminals at Gatwick. They accomodated early check-in. The staff was very friendly and helpful and the bed hosted a wonderfully-rejuvinating sleep.
4out of 5
Recommended
for Business Travellers
by A verified traveller

convenient overnight stop

Posted 20-Mar-2017
The hotel is functional and has very little character
5out of 5
Recommended
for Everyone
by A verified traveller

Very Lovely Hotel

Posted 14-Mar-2017
Pros: Everything.
Cons: Nothing.
Location: Very near to trains to get to london.
Love this hotel. It is so convenient and very clean and very comfy.
4out of 5
Recommended
for Everyone
by A verified traveller

Excellent check-in member of staff

Posted 13-Mar-2017
Professional and courteous. First class staff member.
2out of 5
by A verified traveller

Disappointing for a sofitel

Posted 10-Mar-2017
Bathroom was nice but bed was not comfortable and sheets were not high quality. Most concerning was the heat in the room. The room was so hot and the a/c did not cool it down. I've stayed at other Sofitel and beds were outstanding. These were what I would expect at a Marriott. The location to the terminal was great but next time will stay at the Premier Inn next door.
5out of 5
Recommended
for Everyone
by A verified traveller from NYC

Walk to the airport is super easy and conveniet

Posted 09-Mar-2017
I chose the hotel simply became I had a flight out of LGW. Worked perfectly. The food at the bar was ok but temps were a bit chilly throughout the hotel. Would stay again with similar circumstances but not if you want to go into the city or plan on having any activities.
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 07-Mar-2017
Lovely and hotel room but was so hot and stuffy even when the a/c on
4out of 5
Recommended
for Everyone
by A verified traveller from London

Gatwick Airport Hotel

Posted 07-Mar-2017
Ideal for the airport, direct access to North Terminal. We'll insulated and quiet. As soulless as any airport hotel, but staff are friendly and efficient. Range of restaurants.
4out of 5
Recommended
for Everyone
by A verified traveller from Wiltshire, England

Excellent pre-flight stopover

Posted 23-Feb-2017
Pros: Situation and facilities
So as to take the stress out of a morning flight we decided to spend the night here. Very pleasant with good food and ambiance. Nice room which was comfortable and we slept well. Recomended