Ratings based on 327 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
89% of guests recommend
4.8 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller from HK

Great hotel near Oxford Street

Posted 06-Sep-2016
Pros: Friendliness
Cons: Floor tiles cleanliness at the toilet.
Location: Good locations with oxford street just a block away
Rooms are comfortable with nice toiletry products. Considerate room services and friendly staff.
Comment from Hotel Management
08-Sep-2016 by The Team, Hotel Management
Dear Kev, Wow, thanks for your kind words about our gorgeous rooms and attentive team. We're certainly very located for all you'd want to see - do - dine - shop - in London! Can't wait to welcome you back soon. Warmest wishes,
5out of 5
by A verified traveller from madison, wisconsin, usa

Great Fitzrovia/Soho locale

Posted 06-Sep-2016
The staff at the Sanderson was excellent. We also really enjoyed breakfast around the corner at Cafe Life (out the hotel doors to the left, take your first right and it's on the next corner). The croissants came out warm at around 0800, so get there then! Great room and definitely check out the gym and spa areas.
Comment from Hotel Management
06-Sep-2016 by The Team, Hotel Management
Dear Joe, Thanks very much for your super words about our amazing team and gorgeous rooms! Sounds like you had a super time exploring fabulous Fitzrovia too! Looking forward to welcoming you back soon.
5out of 5
by A verified traveller from Lancashire

Not for the lovers of the traditional!

Posted 28-Aug-2016
Pros: .Stylish,modern yet comfortable.A quiet road at weekends and evenings yet central
Location: Close to Covent Garden and Bond Street etc.so lots of things to see and do including theatre and museums as well as great shops
I remember the building when it was the headquarters of Sanderson-offices with showrooms for fabric and wallpaper.The building hasn't changed mush from the outside but is a brave new world inside!.From the spacious reception area to the bedrooms the influence of Mr Starke is in evidence-one off pieces of furniture,door handles taps etc.The staff are very friendly and helpful and all seem to love their jobs-a special thank you to the wonderful Polish girl in the private bar-sorry I can"t remember her name. Our standard room was very comfortable and stylish-the only disconcerting thing was that the bed was in the centre of the room set at an angle, but we soon got used to that.Size-wise very generous for London.The bathroom area was huge and well equipped.The separating glass wall between bathroom and bed room was great and there are 2 curtains for modesty{the shower and loo are in their own glass cubicles!]The main bar is lively at all times with great cocktails and I loved the outside eating area.
Comment from Hotel Management
31-Aug-2016 by The Team, Hotel Management
Dear LindyLou, Thank you for your amazing 5 out of 5 following your recent stay with us – we do indeed like to think outside the box! Your lovely comments about our design, our super location, our lovely team – especially in the Purple Bar - and our gorgeous bedrooms brought a smile to our faces. And you’re absolutely right about the front of the building not having changed much – we actually have a Grade II Heritage listing and can’t make any alterations to the front and even some spaces inside Sanderson! We’re all looking forward to welcoming you back soon. Warmest wishes,
5out of 5
by A verified traveller from San Francsico, CA

Nice Hotel Near Everything

Posted 24-Aug-2016
Pros: Comfortable accommodations, stylish and modern.
Cons: Elevators are too dark.
Location: Conveniently located between SOHO and Mayfair; great for shopping and dining.
Enjoyed stay at hotel. Nice staff who were responsive to requests for assistance.
Comment from Hotel Management
26-Aug-2016 by The Team, Hotel Management
Dear Alan, Thanks very much for your lovely review, we really appreciate it. It's great to know you found our lovely bedrooms to be luxurious and stylish...and even better to hear how friendly and attentive the team were. And we couldn't agree more about our super location! Looking forward to welcoming you back again soon. Warmest wishes,
5out of 5
by A verified traveller from Altofts

Posted 26-Jul-2016
Pros: Rooms, Food & Drink, service
Cons: The lift one was abit dodgy when we were there.
Location: Central location to oxford street shopping and theatres. Plenty of eating places close by to suit everyones taste.
Excellent service from the moment we walked in from the ladies on reception to the moment we left from the concierge. Drinks at the long were top draw and the food offering was superb. Rooms are quality really modern and clean and very quiet for the centre of London.
Comment from Hotel Management
26-Aug-2016 by The Team, Hotel Management
Dear Michael, Thanks so much for your super feedback, we really appreciate it. We're delighted to hear how comfortable you were in our lovely bedrooms and how much you enjoyed our lovely Long Bar and its delicious cocktails. Looking forward to welcoming you back again soon. Warmest wishes,
5out of 5
by A verified traveller from Calgary

4 night stay

Posted 08-Jul-2016
Pros: They upgraded me as staying 4 nights....nice.
First time at this Hotel but I stay often at the sister hotel (St Martins Lane) Overall excellent, great spa and quitter than further into Soho. Close to British Museum as well.
Comment from Hotel Management
15-Jul-2016 by The Team, Hotel Management
Thank you for your lovely review. We're delighted you enjoyed your first Sanderson experience and we can't wait to welcome you back again soon. Warmest wishes,
5out of 5
by Jenna from Geneva

Refreshing service in a nice central London hotel!

Posted 21-Jun-2016 on Hotels
From arriving outside the hotel in the cab, to check out, we were very impressed. The doormen had a friendly tone, and really made you feel like they were having a great day. An infectious mood. We arrived around 11:30am so were not expecting to be able to check in - the room was however ready. The front desk were polite and efficient. After dropping out stuff to the room, we came down to the restaurant for Breakfast. The kitchen is due to shut 11:30 - 12:00, however our waitress spoke to the chef and got some omelettes made up. The food was great, and our waitress was fabulous. Other experiences in the bar / restaurant and for room service throughout our stay, were also good. The room was clean, and spacious, with a very nice bathroom. The bed was at a slightly strange angle to the TV - but, I doubt many visits to London will be focused on that. The extra seating area in the room made it a nice room to hangout! Would definitely go back and recommend this hotel.
Comment from Hotel Management
31-Aug-2016 by General Manager, Hotel Management
Dear Jenna, Sounds like a fabulous Sanderson experience, thank you so much for sharing. It’s great to hear we got you settled in early so you could start our London adventures right away. Our Bellmen and Front Desk teams certainly do love to make sure you’re feeling welcomed, with a hint of fun as well! We’re all looking forward to welcoming you back again soon. Warmest wishes,
5out of 5
by Amanjeet

Top contemporary, higher end hotel w/ food & bars

Posted 20-Jun-2016 on Hotels
Great location, fab decor. Service sound. Rooms size was okay, same with the bathroom. Facilities extremely good, and two great bars to go with.
Comment from Hotel Management
31-Aug-2016 by General Manager, Hotel Management
Dear Amanjeet, Many thanks for your lovely comments about your stay with us, we really appreciate it. We’re delighted you had a good time, and can’t wait to welcome you back again soon. Warmest wishes,
5out of 5
by A verified traveller

Tolles Design Hotel an sehr guter Lage

Posted 14-Jun-2016 on Hotels
Design-Stil, sehr lebendig mit coolen und beliebten Bars. Die Zimmer sind hell, modern, geräumig und praktisch eingerichtet. Lärmisolation könnte etwas besser sein, ansonsten alles tipptopp. Die Lage ist sehr gut für Shopping und Entertainment. Tube ist recht gut erreichbar.
Comment from Hotel Management
31-Aug-2016 by General Manager, Hotel Management
Thanks very much for your super comments after your stay with us. We’re delighted you enjoyed our stylish, luxurious bedrooms, our buzzing bars and our very central location. Looking forward to welcoming you back again soon. Warm regards,
5out of 5
by A verified traveller

Posted 13-Jun-2016 on Hotels
Comment from Hotel Management
02-Sep-2016 by General Manager, Hotel Management
Thanks very much for your super five-stars after your recent stay with us! We look forward to welcoming you back soon. Warmest wishes, The Team