Ratings based on 390 Verified Reviews

4.5 out of 5
89% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by Tracy

Loved it!

Posted 01-May-2017 on Hotels
Modern, stylish & contemporary, yet comfortable. The Sanderson is in a great location in Fitzrovia/Soho with so much to do....we tried to spend some time in our room which was amazing. Loved the decor, space, fixtures - even the cool arty weights that were on the wall. We'll definitely come back!
Comment from Hotel Management
22-May-2017 by St Martins Lane, Hotel Management
Dear Tracy, We couldn't agree more about our super location - perfect for everything you'd ever want to see or do in London. It's also wonderful to know that you enjoyed our gorgeous, luxurious rooms, filled with every comfort and then some! Can't wait to welcome you back again soon. Warmest wishes, The Team
5 out of 5
by Reuven

Posted 28-Apr-2017 on Hotels
Comment from Hotel Management
02-May-2017 by St Martins Lane, Hotel Management
Dear Reuven, Thanks for your super five stars - much appreciated! Hope to welcome you back again soon. Warmest wishes, The Team
4 out of 5
by James

Easter weekend away

Posted 18-Apr-2017 on Hotels
The hotel is in a fantastic location. Really friendly service. Room was a good size and the blackout blinds are a great touch. Mini bar was incredibly well stocked. However, no coffee machine or any type of hot drinks maker is a real let down after a few drinks the night before. Breakfast charge is way to high! A nice hotel but a one time only stay.
Comment from Hotel Management
20-Apr-2017 by St Martins Lane, Hotel Management
Dear James, Thanks for your super words about our friendly team, our very central location, and our gorgeous bedrooms! We do have complimentary tea and coffee facilities available upon request, and we're also happy to confirm that we're working on having these installed permanently in all of our rooms. Warm regards, The Team
5 out of 5
by Tim

Posted 17-Apr-2017 on Hotels
Comment from Hotel Management
20-Apr-2017 by St Martins Lane, Hotel Management
Dear Tim, Thanks for your five stars and see you again soon! Warmest wishes, The Team
5 out of 5
Recommended
for Everyone
by A verified traveller from Calgary

Great staff, super helpful and friendly

Posted 07-Apr-2017
Pros: Close to Oxford street (shopping! ) Close to British Museum
Cons: Only thing is if a couple the shower is close to the bed area
Location: Central Location , close to the Tube
Love this place.....excellent gym and Spa as well. Hot bar, good food.
Comment from Hotel Management
28-Jun-2017 by The Team, Hotel Management
Dear Richard, We couldn't agree more about our super location, and it certainly sounds like you took great advantage of it. It's absolutely fabulous to hear how much you enjoyed your Sanderson experience, and we can't wait to welcome you back again soon. Warmest wishes,
5 out of 5
by Kelly

Fantastic!

Posted 04-Apr-2017 on Hotels
I LOVE this hotel. Beautiful clean decor, 2 lively bars downstairs, perfect location, friendly staff.
Comment from Hotel Management
06-Apr-2017 by General Manager, Hotel Management
Dear Kelly, Wow - we love that you loved us, thanks for sharing! Great to know you enjoyed our buzzing bars, gorgeous design, and ever-welcoming team. Hope to welcome you back again soon. Warmest wishes, Sanderson
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 01-Apr-2017
Good location. Modern hotel. The room design makes a lot of the area and space to be unused. Very average break fast. You better have some changes when u check in otherwise the bell boy will make u feel uncomfortable.
Comment from Hotel Management
03-Apr-2017 by The Team, Hotel Management
We're so pleased you enjoyed our central location, indeed perfect for anything you'd want to see or do in London. We're sorry to hear about your disappointing breakfast and arrival, as these were certainly neither the dining nor the welcome experience we wished you to have, and please rest assured your feedback has been shared with the relevant department managers for further follow up. We hope to have the opportunity to welcome you back in the future. Warm regards,
5 out of 5
Recommended
for Everyone
by A verified traveller from New York

In good hands.

Posted 14-Mar-2017
Pros: i like that all staff, from check in, housekeeping, the spa, the gym, the check out came across ady to ensure our hotel experience was excellent.
Cons: Nothing
Location: The British Museum is near by. Past Oxford Street new coffee shops, bakeries abound . We walked a great deal.
stayed tobe close to The British museum and Handel Hendrix. The check in anticipated our need for an computer plug. Our room was very appealing. The front doorman sprinted to get a taxi. Your conceriage interviewed us so that we could dine quietlly enjoying Italian across the street. I used the gym while my husband used the spa.. THANKS.
Comment from Hotel Management
22-Mar-2017 by The Team, Hotel Management
Wow, thank you for taking the time to share your fabulous stay! We're so happy you enjoyed everything about us from our warm, friendly service to our pristine rooms (go Housekeeping!) to our gorgeous spa. And, indeed, our location is the perfect starting point for any London adventure. We're all looking forward to welcoming you back again soon! Warmest wishes,
5 out of 5
Recommended
for Everyone
by A verified traveller

one of my favorite hotels in a large city

Posted 14-Mar-2017
Pros: great staff , great beds , great bar , great fun , your at home in the hotel
Cons: bluetooth music in the room
Location: fantastic area
We always love being there and the staff are so amazingly wonderful , they even helped us out of a jam
Comment from Hotel Management
14-Mar-2017 by The Team, Hotel Management
Wow thanks for your super words - we're thrilled to be your favourite London hotel. It's always fabulous to have you with us and we can't wait to welcome you back again soon! Warmest wishes,
5 out of 5
Recommended
for Couples
by A verified traveller from Toronto

Weekend stay in London

Posted 09-Mar-2017
Pros: Staff were so friendly and polite. Rooms was extremely comfortable. Guest bar was very cool.
Cons: Nothing.
Location: Location is walkable to many great neighbourhoods.
Hotel is very trendy. Rooms are modern and minimalist. Good size rooms.
Comment from Hotel Management
10-Mar-2017 by The Team, Hotel Management
Dear Marie, We're thrilled you had such a super stay with us, and it's wonderful to hear how much you enjoyed our stunning design, our super location, our attentive service, and those delicious cocktails in the bar. See you again soon! Warmest wishes,