Ratings based on 365 Verified Reviews

4.5 out of 5
90% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5out of 5
by A verified traveller

Posted 07-Dec-2016 on Hotels
Comment from Hotel Management
16-Dec-2016 by General Manager, Hotel Management
Thanks for your super five stars! Looking forward to welcoming you back soon. Warm regards, The Team
3out of 5
by A verified traveller

Posted 26-Sep-2016 on Hotels
The reception are pleasant enough but nothing special. The hotel exterior is quite dated and needs a good clean. For the price per room you would think they could afford a window cleaner
Comment from Hotel Management
05-Oct-2016 by General Manager, Hotel Management
Thank you for your feedback from your recent stay with us. We hope to welcome you back again in the future. Warm regards, The Team
5out of 5
by A verified traveller

Great Boutique Hotel Experience.

Posted 22-Sep-2016 on Hotels
It was a great experience. I am going again.
Comment from Hotel Management
27-Sep-2016 by General Manager, Hotel Management
We're delighted that you had such a wonderful experience with us and can't wait to welcome you back again soon. Warmest wishes, The Team
1out of 5
by A verified traveller

Posted 15-Sep-2016 on Hotels
had a bad experience while at Sanderson. my holiday was ruined because of the hotel policy. i booked my room and paid the full amount in advance, i was surprised that i had to pay again for my stay when i checked inn as a deposit which was a problem for me because it was all the spending cash i had for my holiday. it was very embarrassing for me to call a friend in my home country to send me money. i stayed in several hotels in London didn't have such problems i regret changing the hotel.
Comment from Hotel Management
19-Sep-2016 by General Manager, Hotel Management
Thank you for taking the time to share your Sandeson stay with us and we are truly sorry for any disappointment. It is standard procedure on arrival for hotels to request an authorisation amount on the guest’s credit card to cover an amount in relation to accommodation and/or potential additional spend (e.g. minibar, restaurant, etc,). Please accept our apologies if this was not communicated to you at the time of booking or upon arrival. We hope to welcome you back in the future. Warm regards, The Team
5out of 5
by A verified traveller

Posted 11-Sep-2016 on Hotels
Comment from Hotel Management
19-Sep-2016 by General Manager, Hotel Management
Thanks very much for your super five stars for Sanderson! We hope to welcome you back again soon. Warmest wishes, The Team
5out of 5
by A verified traveller

Posted 09-Sep-2016 on Hotels
Comment from Hotel Management
12-Sep-2016 by General Manager, Hotel Management
Wow, thanks for your super five stars! We hope to welcome you back again soon. Warmest wishes, The Team
5out of 5
by A verified traveller

Posted 06-Sep-2016 on Hotels
Comment from Hotel Management
08-Sep-2016 by General Manager, Hotel Management
Thanks so much for your super five-stars from your stay with us! Looking forward to welcoming you back soon. Warmest wishes, The Team
5out of 5
Recommended
for Everyone
by A verified traveller from London

Indulgent hotel

Posted 06-Sep-2016 on Ebookers
The hotel, restaurant and staff I cannot fault anything, it's a but privy but if your looking to indulge or splurge or have a special celebration I would throughly recommend booking, I was celebrating my anniversary, my partner and I were upgraded and received a bottle of champagne, nothing is too much for the staff to do, very attentive!
Comment from Hotel Management
27-Sep-2016 by The Team, Hotel Management
Dear V, We love your words - that's exactly how we love our guests to feel: indulged, comfortable, luxurious and thoroughly spoilt. And for an anniversary bubbles are always the answer - Happy Anniversary! Looking forward to welcoming you back again soon. Warmest wishes,
4out of 5
Recommended
for Everyone
by A verified traveller from HK

Great hotel near Oxford Street

Posted 06-Sep-2016
Pros: Friendliness
Cons: Floor tiles cleanliness at the toilet.
Location: Good locations with oxford street just a block away
Rooms are comfortable with nice toiletry products. Considerate room services and friendly staff.
Comment from Hotel Management
08-Sep-2016 by The Team, Hotel Management
Dear Kev, Wow, thanks for your kind words about our gorgeous rooms and attentive team. We're certainly very located for all you'd want to see - do - dine - shop - in London! Can't wait to welcome you back soon. Warmest wishes,
5out of 5
Recommended
for Everyone
by A verified traveller from madison, wisconsin, usa

Great Fitzrovia/Soho locale

Posted 06-Sep-2016
The staff at the Sanderson was excellent. We also really enjoyed breakfast around the corner at Cafe Life (out the hotel doors to the left, take your first right and it's on the next corner). The croissants came out warm at around 0800, so get there then! Great room and definitely check out the gym and spa areas.
Comment from Hotel Management
06-Sep-2016 by The Team, Hotel Management
Dear Joe, Thanks very much for your super words about our amazing team and gorgeous rooms! Sounds like you had a super time exploring fabulous Fitzrovia too! Looking forward to welcoming you back soon.