Ratings based on 290 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
94% of guests recommend
4.8 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Personal Event
by A verified traveller

This traveller left a rating score only Posted 08-Oct-2015 on Hotels
5 out of 5
Recommended
for Couples
by Lucy from Weybridge

Amazing evening at the Sanderon

Posted 07-Oct-2015 on Hotels
We had a fantastic time. The hotel is uber glam. They serve THE best cocktails! We loved it and will hopefully be back!
5 out of 5
Recommended
for Everyone
by A verified traveller

Perfect stay!

Posted 08-Sep-2015
Perfect location, amazing rooms, brilliant staff. Would definitely return!
5 out of 5
Recommended
for Families
by Anju from Solihull

Birthday Celebration

Posted 04-Sep-2015 on Hotels
A very modern, luxurious hotel. Shame we only used it to put our heads down at night. The Spa and the Bar looked amazing. The staff were most helpful - nothing was too much trouble. The location is perfect for a shopping trip. Berners Street runs off Oxford Street. Pricey but very good. Sanderson has a car park - most useful!
5 out of 5
Recommended
for Business Travellers
by Piers from Hungerford

excellent service

Posted 25-Aug-2015 on Hotels
A business function on Friday. After being given a less than impressive room that was rather dark I was offered a complimentary upgrade to a really lovely room. I was also given a late checkout without quibble. Really comfortable beds, excellent spec. My only quibble is the taps - completely useless and impossible to turn on an off when wet. Form over function there Mr Stark... Of note - it may be cheaper to park directly outside the hotel in the street. But dont be the idiot that parked under the local winged brigades favourite roost. The car looked like a war zone on Saturday!
2 out of 5
by A verified traveller from West Kingsdown

Such a shame.

Posted 24-Aug-2015
Check-in was fine and friendly, room decent although no tea/coffee facilities. These were on request only. No bath. However, the worst thing was we were kept awake by extremely loud and thumping DJ and bass music until 1.30 am. We were on the 5th floor so it must've been even worse for those lower down. Apparently they advise people who check in to lower floor rooms on arrival about the potential noise. No one advised us. The front desk offered to transfer us to a quieter room at 1am which we declined due to the aggravation and upheaval this would cause us. I complained at 1am and complained again on check-out yet no one was very sympathetic. It ruined our 15th wedding anniversary special stay. The vast majority of revellers in the DJ area/bar were not hotel guests of course, hence i can only presume the hotel values it's cocktail drinkers more than it's hotel guests. If i'd known i was staying at a night club i would've booked somewhere more suitable for our visit. I will not be returning to The Sanderson.
4 out of 5
Recommended
for Personal Event
by A verified traveller

This traveller left a rating score only Posted 15-Aug-2015 on Hotels
4 out of 5
Recommended
for Couples
by A verified traveller

Posted 14-Aug-2015 on Hotels
Trevligt läge,trevlig personal.Food and beverage managern gav bra restaurangtips.
1 out of 5
Recommended
for Families
by sook hee from Seoul

잘못된 선택

Posted 04-Aug-2015 on Hotels
아이와 묵을 호텔은 아닙니다. 전반적인 서비스는 불친절하며 그것이 마치 컨셉인듯 구는 것이 너무 불편했습니다. 사용자의 편익을 배제한 디자인, 방음은 전혀 되지 않으며 일부 실내 스위치는 작동되지 않았습니다. 리셉셔니스트들의 부재로 즉각적인 서비스를 받지 못했습니다. 두번 다시 가고 싶지 않네요. 게다가 별도의 이용료를 1박에 100불씩 청구하는 것은 또 뭡니까
5 out of 5
Recommended
for Couples
by A verified traveller

Posted 02-Aug-2015 on Hotels
Perfect Location , outstanding decor and amazing service.