The concierge desk was wonderful and went out of there way to help any way possible. I did have to ask for a flat sheet since there were none under the comforter. However, it was excellent. Top notch
Comment from Hotel Management
31-May-2017 by Michael Bonsor, Hotel Management
Thank you very much for sharing your review of Rosewood London.
I am so pleased to hear that you enjoyed your experience with us and the exceptional service provided by our Concierge team, who looked after you so well. I will happily share your kind words with them.
However, I am disappointed to hear that your sleep was interrupted. Please rest assured that I have addressed this with my maintenance team.
I look forward welcoming you back again in the near future and I will be delighted to arrange a flat sheet under the comforter.
Michael Bonsor, Managing Director