Ratings based on 413 Verified Reviews

4.8 out of 5
97% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 27-May-2017
Great hotel I will definitely stay here again! Hotel staff was very friendly and rooms were very nice and clean. Very comfortable beds.
Comment from Hotel Management
01-Jun-2017 by Michael Bonsor, Hotel Management
Dear Expedia Member, Thank you very much for your sharing your lovely comments about our heavenly beds and our dedicated associates. I look forward to welcoming you back again in the near future. Warmest regards, Michael Bonsor, Managing Director
5 out of 5
Recommended
for Everyone
by A verified traveller from Indianapolis

Lovely hotel in West End

Posted 27-May-2017
The Rosewood was one of the most gorgeous hotels we have stayed in...every aspect of our stay was made wonderful by the staff at Rosewood. From arranging transportation from and to the airport, the room, the food, the STAFF, our stay was perfect! Without any sort of hesitation, we will stay here on any future visits! Thanks for helping us make such great memories!
5 out of 5
Recommended
for Everyone
by A verified traveller

Want To Go Back

Posted 23-May-2017
It was a wonderful experience from the moment we arrive to the time we left. The breakfast was great, and was Angelo the best waiter. Close to train station, British Museum and restaurants. Highly recommend this hotel.
Comment from Hotel Management
31-May-2017 by Michael Bonsor, Hotel Management
Dear Expedia Member, Thank you very much for the lovely posting and for your recommendation of Rosewood London. I was delighted to hear that you enjoyed your experience from beginning to end and our delicious breakfast. I will happily share your kind words with Angelo who looked after you so well. I do hope that we will have the pleasure in welcoming you back again very soon. Warmest regards, Michael Bonsor, Managing Director
5 out of 5
Recommended
for Couples
by A verified traveller from NJ

Exceptional

Posted 22-May-2017
Pros: The concierge desk was wonderful and went out of there way to help any way possible. The outdoor restaurant was open late.
Cons: Make sure the bed has a flat sheet under comforter. AC/heating unit was loud and interfered with our sleep
Location: Everything is nearby! The underground is 1 block away. And the Ship Tavern was wonderful and should not be missed.
The concierge desk was wonderful and went out of there way to help any way possible. I did have to ask for a flat sheet since there were none under the comforter. However, it was excellent. Top notch
Comment from Hotel Management
31-May-2017 by Michael Bonsor, Hotel Management
Dear Marina, Thank you very much for sharing your review of Rosewood London. I am so pleased to hear that you enjoyed your experience with us and the exceptional service provided by our Concierge team, who looked after you so well. I will happily share your kind words with them. However, I am disappointed to hear that your sleep was interrupted. Please rest assured that I have addressed this with my maintenance team. I look forward welcoming you back again in the near future and I will be delighted to arrange a flat sheet under the comforter. Warmest regards, Michael Bonsor, Managing Director
5 out of 5
Recommended
for Couples
by A verified traveller from Houston, TX

Superb Luxury Hotel in Central London

Posted 11-May-2017
My wife and I had a memorable 4-night stay at Rosewood. Accommodations were very comfortable; the staff service was impeccable; breakfasts were perfect; and the location extremely convenient. It was our 40th wedding anniversary and the management went the extra mile in making the occasion very intimate, festive and graceful. An extremely pleasant stay made perfect by the hallmark service of the staff. We look forward to return to Rosewood when next in London.
Comment from Hotel Management
18-May-2017 by Michael Bonsor, Hotel Management
Dear Yousuf, Thank you for taking the time to share your experience of Rosewood London with us. I take great pleasure in hearing that you had such a memorable four night stay and that the service provided by our associates were as you hoped, as well as our breakfast options. I do hope that we will have the opportunity in welcoming you back again soon. Warmest regards, Michael Bonsor, Managing Director
5 out of 5
Recommended
for Everyone
by A verified traveller from Toronto, Canada

Amazing. Outstanding. Exemplary. Just book now.

Posted 01-May-2017
Pros: Staff. Building. Location. Amenities. Restaurants. Details. Service. Outstanding, all of it.
Cons: Nothing. Its the perfect place.
Location: Great location in Central London. Easy tube to everything or Uber if you have to. Theatre district close by and Covent Garden.
This hotel is truly one of the best we have stayed at. Its 5 star in every way. Amazing, courteous and knowledgeable staff. Unbelievable attention to detail. A truly impressive building in the heart of London. There are not enough superlatives to describe this place. Great breakfast too. We truly love it and will be back.
Comment from Hotel Management
18-May-2017 by Michael Bonsor, Hotel Management
Dear Sean, What a fantastic review to receive! I would like to sincerely thank you for your lovely feedback regarding our associates who looked after you during your visit. I am also glad to hear that you enjoyed our central location and that you were able to navigate your way around the hustle and bustle of London so well. I look forward to welcoming you back in the near future. Warmest regards, Michael Bonsor, Managing Director
5 out of 5
Recommended
for Everyone
by A verified traveller from Atlanta

Visited from Atlanta, Ga USA

Posted 15-Apr-2017
Beautiful hotel. Staff went above and beyond to accommodate me. 5 stars
Comment from Hotel Management
20-Apr-2017 by Michael Bonsor, Hotel Management
Dear Antjuan, Thank you so much for sharing you positive review with the Expedia community following your visit at Rosewood London. It is so rewarding to hear such great comments about our dedicated associates and how they exceeded your expectations during your experience. I look forward to welcoming you again soon. Warmest regards, Michael Bonsor, Managing Director
5 out of 5
Recommended
for Everyone
by A verified traveller from New York

Beautiful Traditional English Hotel

Posted 14-Apr-2017
Posh and upscale hotel with beautiful rooms and elegant dining room and bar. If you want a traditional English feeling hotel, the Rosewood is your best choice.
Comment from Hotel Management
20-Apr-2017 by Michael Bonsor, Hotel Management
Dear Savvy New Yorke, We are delighted you enjoyed our luxurious rooms as well as our vibrant Scarfes Bar and our Holborn Dining Room. We are delighted that you feel Rosewood London is the best choice. Thank you! I look forward to welcoming you back again in the very near future. Warmest regards, Michael Bonsor, Managing Director
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 22-Mar-2017 on Orbitz
Overall very nice hotel. Staff was nice, hotel was clean, I enjoyed the food and amenities.
4 out of 5
by Pui Shan

Posted 21-Mar-2017 on Hotels
Comment from Hotel Management
18-May-2017
Dear Pui Shan, Thank you for reviewing your recent visit at Rosewood London. If there was anything we could have done to perfect your time with us, please do let me know. I hope we will be able to welcome you back in the future. Warmest regards, Michael Bonsor, Managing Director