Ratings based on 370 Verified Reviews

4.8 out of 5
98% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller from Kuwait

quiet enough... busy enough

Posted 07-Feb-2017
Pros: the service, easiness in every aspect.
Cons: nothing
Location: its in central London, everything is near.
i like the service, location, cleanliness, quietness, the busy bar, the nice breakfast brasserie. my favorite thing is their complimentary macrons!
Comment from Hotel Management
17-Feb-2017 by Michael Bonsor, Hotel Management
Dear Ax3, Thank you very much for sharing your wonderful review and the delightful comments about the exceptional service provided by our dedicated associates, our vibrant Scarfes Bar, and delicious breakfast in Holborn Dining Room. I am thrilled to hear that our mouth-watering macaroons were a favourite during your experience at Rosewood London and I look forward to welcoming you back again in the near future. Warmest regards, Michael Bonsor, Hotel Manager
5out of 5
Recommended
for Everyone
by A verified traveller

Convenience location. Good breakfast choices.

Posted 07-Feb-2017
Pros: Location, breakfast and friendly staff
Very convenience location. All of the staff we encountered were very friendly. Breakfast choices are fantastic. Housekeeping team was very efficient. When asked to change my mattress to a firmer one, the request was done immediately. On the day of my arrival was my 16th wedding anniversary, a nice amenity with a note from the Guest Relations team was pre-set in my room. It was a great stay. My only comment is there is no swimming pool in the hotel.
Comment from Hotel Management
17-Feb-2017 by Michael Bonsor, Hotel Management
Dear Expedia Member, Thank you very much for taking the time to share your review following your recent experience. Firstly, I would like to take this opportunity to congratulate you on your 16th wedding anniversary on behalf of the entire team at Rosewood London and it is such a pleasure for us to play as small part in your celebrations. I would like to sincerely thank you for your lovely comments about our friendly and attentive associates, especially our Housekeeping team, who assisted you with your request. I hope that we will have the opportunity in welcoming you back again for another special occasion. Warmest regards, Michael Bonsor, Hotel Manager
5out of 5
Recommended
for Everyone
by A verified traveller from Belfast

Fabulous hotel - will return!

Posted 01-Feb-2017
The hotel combines luxury with the personal touch! All the staff are friendly and so welcoming and made our anniversary one to remember! Without doubt the best breakfast experience ever.
4out of 5
Recommended
for Everyone
by A verified traveller from paris

magnifique hôtel au coeur de Londres

Posted 29-Jan-2017
Pros: l'accueil et la décoration
Cons: un petit set d'arrivée dans la chambre plus copieux
Location: près des grands monuments et de Soho
magnfique hôtel accueil chaleureux et personnalisé près du coeur de Londres qualité du petit déjeuner et du service
5out of 5
Recommended
for Everyone
by A verified traveller from 日本

雰囲気が素晴らしい

Posted 23-Jan-2017
建物、飾り付けのディテールに豊かさが感じられるホテルでした。サービスも非常に好感が持てました。ビジネスで泊まるにはもったいないかもしれません。
Comment from Hotel Management
31-Jan-2017 by Michael Bonsor, Hotel Management
Dear ア・モネ, Thank you very much for your wonderful review and I am thrilled to read that you were able to relish in the richness of our Grade-II building and the exceptional service provided by our attentive associates. I do hope that we will have the opportunity to welcome you back again very soon. Warmest regards, Michael Bonsor, Hotel Manager
5out of 5
Recommended
for Everyone
by A verified traveller from Marseille

Hôtel d exception très bien situé à Londres

Posted 16-Jan-2017
Hôtel typiquement britannique de haut de gamme avec personnel très attentif et services excellents.Chambres très spacieuses . Nous y retournerons volontiers
Comment from Hotel Management
17-Feb-2017 by Michael Bonsor, Hotel Management
Dear Michel, Thank you very much for sharing your visit with us and that you were enjoyed your experience in true British luxury, provided by our dedicated associates. We hope that we will be welcoming you back again very soon. Warmest regards, Michael Bonsor, Hotel Manager
5out of 5
Recommended
for Everyone
by A verified traveller from charlotte, NC

Amazing at Christmas!

Posted 28-Dec-2016
We loved this hotel. The staff was incredible to us. They left stockings on our childrens' door so they felt like Santa found them in London. The room service food was delicious and the holiday decor made it over the top special!
5out of 5
Recommended
for Families
by A verified traveller from Bangkok, Thailand

Great location and staff

Posted 27-Dec-2016
Pros: Location, warmth of staff, and SERVICE, SERVICE, SERVICE!
Cons: Parking fee is a little steep
Location: All tourist attractions and within walking proximity with a good selection of eating places very handy
Right from the moment we arrived, our entire experience during our stay has been amazing. It all started from when we were checked in by Sofia who was just amazing. I travel the world extensively on business and can genuinely say that the impression she left of myself and my family was one the best we have ever experienced. We knew after our initial greeting this was going to be a special stay and the entire experience over the next four days has proven that to be correct. The customer service experience from every employee is just incredible and truly world class - great job and thank you.
5out of 5
Recommended
for Everyone
by A verified traveller

Rosewood London; Superior Accommodations

Posted 27-Dec-2016
We had a wonderful stay. The room was spacious and well appointed. Staff was friendly and accommodating. Can not say enough positive things about the hotel and our stay. Would definitely stay at the Rosewood London again and strongly refer to friends.
5out of 5
Recommended
for Everyone
by A verified traveller from Amersfoort

In 1 woord GEWELDIG!

Posted 19-Dec-2016
Pros: Service! Locatie
Super nachten gehad in dit absolute top hotel.. Service waar je je vingers bij af kan likken... Kamers super! Eten super!