Ratings based on 403 Verified Reviews

4.8 out of 5
97% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Couples
by A verified traveller from NJ

Exceptional

Posted 22-May-2017
Pros: The concierge desk was wonderful and went out of there way to help any way possible. The outdoor restaurant was open late.
Cons: Make sure the bed has a flat sheet under comforter. AC/heating unit was loud and interfered with our sleep
Location: Everything is nearby! The underground is 1 block away. And the Ship Tavern was wonderful and should not be missed.
The concierge desk was wonderful and went out of there way to help any way possible. I did have to ask for a flat sheet since there were none under the comforter. However, it was excellent. Top notch
5 out of 5
Recommended
for Couples
by A verified traveller from Houston, TX

Superb Luxury Hotel in Central London

Posted 11-May-2017
My wife and I had a memorable 4-night stay at Rosewood. Accommodations were very comfortable; the staff service was impeccable; breakfasts were perfect; and the location extremely convenient. It was our 40th wedding anniversary and the management went the extra mile in making the occasion very intimate, festive and graceful. An extremely pleasant stay made perfect by the hallmark service of the staff. We look forward to return to Rosewood when next in London.
Comment from Hotel Management
18-May-2017 by Michael Bonsor, Hotel Management
Dear Yousuf, Thank you for taking the time to share your experience of Rosewood London with us. I take great pleasure in hearing that you had such a memorable four night stay and that the service provided by our associates were as you hoped, as well as our breakfast options. I do hope that we will have the opportunity in welcoming you back again soon. Warmest regards, Michael Bonsor, Managing Director
5 out of 5
Recommended
for Everyone
by A verified traveller from Toronto, Canada

Amazing. Outstanding. Exemplary. Just book now.

Posted 01-May-2017
Pros: Staff. Building. Location. Amenities. Restaurants. Details. Service. Outstanding, all of it.
Cons: Nothing. Its the perfect place.
Location: Great location in Central London. Easy tube to everything or Uber if you have to. Theatre district close by and Covent Garden.
This hotel is truly one of the best we have stayed at. Its 5 star in every way. Amazing, courteous and knowledgeable staff. Unbelievable attention to detail. A truly impressive building in the heart of London. There are not enough superlatives to describe this place. Great breakfast too. We truly love it and will be back.
Comment from Hotel Management
18-May-2017 by Michael Bonsor, Hotel Management
Dear Sean, What a fantastic review to receive! I would like to sincerely thank you for your lovely feedback regarding our associates who looked after you during your visit. I am also glad to hear that you enjoyed our central location and that you were able to navigate your way around the hustle and bustle of London so well. I look forward to welcoming you back in the near future. Warmest regards, Michael Bonsor, Managing Director
5 out of 5
Recommended
for Everyone
by A verified traveller from Atlanta

Visited from Atlanta, Ga USA

Posted 15-Apr-2017
Beautiful hotel. Staff went above and beyond to accommodate me. 5 stars
Comment from Hotel Management
20-Apr-2017 by Michael Bonsor, Hotel Management
Dear Antjuan, Thank you so much for sharing you positive review with the Expedia community following your visit at Rosewood London. It is so rewarding to hear such great comments about our dedicated associates and how they exceeded your expectations during your experience. I look forward to welcoming you again soon. Warmest regards, Michael Bonsor, Managing Director
5 out of 5
Recommended
for Everyone
by A verified traveller from New York

Beautiful Traditional English Hotel

Posted 14-Apr-2017
Posh and upscale hotel with beautiful rooms and elegant dining room and bar. If you want a traditional English feeling hotel, the Rosewood is your best choice.
Comment from Hotel Management
20-Apr-2017 by Michael Bonsor, Hotel Management
Dear Savvy New Yorke, We are delighted you enjoyed our luxurious rooms as well as our vibrant Scarfes Bar and our Holborn Dining Room. We are delighted that you feel Rosewood London is the best choice. Thank you! I look forward to welcoming you back again in the very near future. Warmest regards, Michael Bonsor, Managing Director
5 out of 5
Recommended
for Everyone
by A verified traveller from westlake Texas

Luxury in London

Posted 20-Mar-2017
Pros: Loved the hotel dog....
The staff was amazing, they went above and beyond. The hotel decor is so elegant and comfortable. Easy walking to theaters for shows.
Comment from Hotel Management
20-Apr-2017 by Michael Bonsor, Hotel Management
Dear megan, Thank you so much for sharing such a fantastic review with the Expedia community following your visit at Rosewood London. It is so rewarding to hear such great comments about our dedicated associates and how they exceeded your expectations during your experience. Myself and Pearl look forward to welcoming you back again very soon. Warmest regards, Michael Bonsor, Managing Director
5 out of 5
Recommended
for Everyone
by A verified traveller

Favorite London Hotel

Posted 13-Mar-2017
Pros: It's comfortable and clean.
Cons: The cross trainer in the gym was broken last time, but I believe that they will fix it.
Location: It is centrally located for shopping on Regent Street or walking to the British Museum. There is a tube station located very close to the hotel also.
The Rosewood is elegant but comfortable. The staff are all friendly and helpful. Everything is clean, which means a lot coming from this reviewer. I inspect things very closely. I try to stay at the Rosewood every time that I visit London.
Comment from Hotel Management
21-Mar-2017 by Michael Bonsor, Hotel Management
Dear Expedia Member, Thank you for taking the time to share your review following your recent stay with us. I am delighted to hear that Rosewood London to your choice when you visit the capital and I would like to thank you for your lovely comments about our dedicated associates, the comfort and cleanliness and the convenient location. However, I am disappointed to hear that the cross trainer was not in working condition and please rest assured that I have addressed with my maintenance team. I look forward to welcoming you back on your next visit to London. Warmest regards, Michael Bonsor, Hotel Manager
4 out of 5
Recommended
for Everyone
by A verified traveller from London

Close to restaurants and metro station

Posted 10-Mar-2017
The checkinn experience wasnt very pleasant, expedia vip and gold status wasnt mentioned and the neither the amenity confirmed by email. Beside that everithig very good as usual. Concierge very good, room very good, breakfast in the mirrow room outdranding as well as the night bar. Great atenttion of the Guest Relations manager at checkout, thanks Mr. A.V.!
Comment from Hotel Management
21-Mar-2017 by Michael Bonsor, Hotel Management
Dear Fernando, Thank you very much for taking the time to share your feedback following your recent stay with us. I fully understand that the arrival experience was not up to your expectations and I will look further into the reasons for why your status was not mentioned and the welcome amenity was not placed in your room. However, I am so pleased to hear that the remained of your experience was an enjoyable one and I would like to sincerely thank you for your lovely comments about our Concierge team, our well-appointed rooms and the dining options in the Mirror Room and Scarfes Bar; as well as the mention of our Guest Relations Manager. I do hope that we will have the pleasure in welcoming you back again very soon. Warmest regards, Michael Bonsor, Hotel Manager
5 out of 5
by A verified traveller

Posted 13-Feb-2017 on Hotels
Comment from Hotel Management
01-Mar-2017 by General Manager, Hotel Management
Dear Hotels.com Member, Thank you very much for scoring your experience following your stay at Rosewood London and we look forward to welcoming you back again very soon. Warmest regards, Michael Bonsor, Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from Kuwait

quiet enough... busy enough

Posted 07-Feb-2017
Pros: the service, easiness in every aspect.
Cons: nothing
Location: its in central London, everything is near.
i like the service, location, cleanliness, quietness, the busy bar, the nice breakfast brasserie. my favorite thing is their complimentary macrons!
Comment from Hotel Management
17-Feb-2017 by Michael Bonsor, Hotel Management
Dear Ax3, Thank you very much for sharing your wonderful review and the delightful comments about the exceptional service provided by our dedicated associates, our vibrant Scarfes Bar, and delicious breakfast in Holborn Dining Room. I am thrilled to hear that our mouth-watering macaroons were a favourite during your experience at Rosewood London and I look forward to welcoming you back again in the near future. Warmest regards, Michael Bonsor, Hotel Manager