Ratings based on 249 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
99% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from Doncaster, South Yorkshire

Wonderful Hotel

Posted 17-Jan-2016
Pros: Everything
Cons: Can't think of anything that could be improved
Location: Plenty of shops in the vicinity. Good for walking up to St. Paul's and beyond and walking to theatres and Covent Garden.
From the moment we arrived we were met by the fabulous staff who are always friendly and welcoming. Nothing is too much trouble for them. The hotel is northing short of beautiful, from the public areas to the bedrooms. The bar and restaurants are excellent with quality wine, spirits and delicious food. This is our third stay and we will definately choose Rosewood time after time.
3 out of 5
Recommended
for Everyone
by A verified traveller from Manchester

Posted 03-Jan-2016
When it rains, watch out. The lobby area is like a skating rink. Someone will get badly hurt if no one has already. My wife went flying and the following day the signs were out. Reception rang and said a first aider was being sent to the room but no one showed. Shame as everything else about the hotel is great especially the staff.
5 out of 5
Recommended
for Everyone
by A verified traveller from mex

Great stay!

Posted 02-Jan-2016
Great option in London. Wonderful staff, great hotel!!
5 out of 5
Recommended
for Everyone
by A verified traveller from PA

Great attention to detail and beautiful rooms

Posted 02-Jan-2016
Very family friendly. The staff are very helpful and keen to make a memorable stay. We had a great time.
5 out of 5
Recommended
for Couples
by Leonard from Cayman Islands

The best hotel we've stayed in for years!

Posted 07-Nov-2015 on Hotels
Our first stay at the Rosewood. Unable to find any faults at all [except maybe more lights needed in bedroom - which we later found were available]. Equal to and better value than the Savoy! All of the staff we dealt with were not just attentive and efficient - they were happy - and so were we!! We have already booked the next stay - although notice room rates are rising!
5 out of 5
Recommended
for Families
by Susan

This traveller left a rating score only Posted 07-Nov-2015 on Hotels
5 out of 5
Recommended
for Families
by A verified traveller

べんり

Posted 04-Nov-2015 on Hotels
どこに行くにも便利でした。 ホテル内も豪華でよかったです。
5 out of 5
Recommended
for Everyone
by A verified traveller from Dallas, Texas

Weekend layover in London.

Posted 31-Oct-2015
Pros: The hotel and staff were gracious and well trained to provide the service level expected of this type hotel.
Cons: Lower the end of the tub.
Location: The hotel location is a little off the beaten track between Covenat Garden and the old City of London. Subway stop nearby although we didn't use it.
Arrived late e chatted Saturday night after a long ride from Heathrow. Hotel location is a little challenging working through traffic. After arriving we were very happy with the checkin and staff. There is a Starbucks across from the main entrance on Holborn which is nice except they open after 9am on Sunday. The room was a little small and overlooked a building under construction. Only complaint is the shower/tub is a little challenging to step over and out of. The wall plug for the hairdryer was in the hallway so difficult to dry your hair without a mirror since it didn't reach into the bathroom. Otherwise room was fine. The concierge was very helpful planning our one day in London and making dinner reservations in Piccadilly Circus after the theater. On Sundays there is a very nice farmers market that sets up in the hotel courtyard. Workout facilities are adequate although the elevators are quite slow. The best part was our hotel chauffeured car to the airport Monday morning. The driver was a real treat as he chatted away explaining all the neighborhoods we were driving through in route in a Jaguar XK.
5 out of 5
Recommended
for Everyone
by A verified traveller from Atlanta, GA

Beautiful, quiet hotel--elegant yet inviting.

Posted 20-Oct-2015
Pros: Room was spacious and well appointed--including comfortable bed. Very quiet, even when rooms are being serviced. Breakfast was fine.
Cons: Breakfast buffet got a bit repetitious when staying for a week. Perhaps offer traditional British tea in afternoons. We would have enjoyed one.
Location: Covent Garden area is nearby, where there are many restaurants. Fewer dining options in immediate area--perhaps offer a list of recommendations.
Beautifully appointed everywhere, with relaxing music, interesting books to view while passing time, and wonderful service throughout. Close to Covent Garden and British Museum, and short walk to the tube. We would definitely consider staying there again.
5 out of 5
Recommended
for Families
by Thomas

This traveller left a rating score only Posted 14-Oct-2015 on Hotels