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Reviews of Savera Hotel South Ruislip

3.5 out of 5
Savera Hotel South Ruislip
Long Drive Station Approach, South Ruislip, Ruislip, England

Reviews

7.8

Good

Rating 10 - Excellent. 287 out of 1002 reviews" "
Rating 8 - Good. 420 out of 1002 reviews" "
Rating 6 - Okay. 169 out of 1002 reviews" "
Rating 4 - Poor. 74 out of 1002 reviews" "
Rating 2 - Terrible. 52 out of 1002 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great value
Stayed 2 nights in Apr 2024

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
West ruislip railway station is unmanned and filthy and then you have to walk from there under a filthy bridge to the hotek
Stayed 1 night in Apr 2024

6/10 Okay

John, Huddersfield

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Fantastic location for transport links. On site secure parking and right next door to the tube/train station. In desperate need of a refurbishment overhaul. Feels very tired and dated throughout. Staff were fantastic, especially the breakfast staff. Extremely friendly and helpful.
Stayed 2 nights in Apr 2024

8/10 Good

Onyekachi

Liked: Cleanliness, staff & service, amenities
The first room i stayed , room 232 had no intercom, its central air condiner has no functional control from the room and also , it appears as if the shower too was funny. The second room i stayed when i returned back from my trip within, room 206 was excellent, clean and had everything in good functional order.
Stayed 1 night in Mar 2024

10/10 Excellent

Asim

Travelled with family
Liked: Amenities
Awesome
Stayed 1 night in Mar 2024

8/10 Good

Claire

Liked: Cleanliness, staff & service, amenities
Good value. Excellent location
Stayed 1 night in Mar 2024

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price this hotel is a great base to explore London attractions. 5 mins from the M40 junction, safe onsite parking (chargeable) next door to South Ruislip station which is both a Tube and National Rail line. 2 stops from Wembley stadium and 3 stops from London Marylebone. The other next door neighbour is a Greene King pub. Sainsbury's is opposite and the "Old Dairy" retail complex is a couple of minutes walk along a pedestrian path to be at Asda Superstore, Nandos, McDonald's and other stores and restaurants. The hotel itself is fairly old fashioned and probably needs a refresh but that is reflected in the reasonable prices . But it is fair to say, everything is clean, the included breakfast was a nice bonus with premium Croissants and cold meats, cheeses, juice and toasts. You can pay extra for hot food but from my experience today, nobody took that option. The room itself was fine, small with a standard double bed, drawers and wardrobe, electronic safe, hairdryer, kettle and a plug in heater. There was some sort of built in climate control but i pressed all the buttons and it didn't seem to change anything. The bathroom was old and very tired but again it was clean, the water was hot, the towels fluffy. I would suggest they invest in a refillable pump container for shower gel and shampoo etc rather than the tiny plastic bottles. All in all the hotel is good value for money and the location is great and well serviced by many amenities you would need in a stay.
Stayed 1 night in Mar 2024

10/10 Excellent

Dominic M T, Southend-on-Sea

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at this hotel are excellent, always busy doing something , from cleaning to checking if people need anything , never had to try and get someones attention, they were always checking themselves outstanding. Could have more vegan options although the vegan burger was really nice 😊
Stayed 2 nights in Mar 2024

10/10 Excellent

Gordon

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is exactly what you’d expect for round about £100 a night. It’s no frills, but for the amount of time you’ll likely spend in the hotel room it’s excellent. Staff were incredibly friendly and helpful. We arrived late at 1.30am and there was an attendant still there at the secured parking area, so no problems even at that time. Tube station is less than 1 minute away and only 40 mins into central London. This place is the way forward for us- cheap and cheerful with great staff, links and location.
Stayed 4 nights in Mar 2024

10/10 Excellent

Vinayak

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay worth it to spend money there Excellent service they provide
Stayed 1 night in Mar 2024

6/10 Okay

Somasundaram

Must give complementary water. Or mini fridge
Stayed 2 nights in Mar 2024

6/10 Okay

B

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Breakfast
Stayed 1 night in Mar 2024

6/10 Okay

Ataur

Travelled with partner
Liked: Cleanliness, amenities
carpets and fittings are very old. Not convenient locations from Heathrow or major attractions. But it is located by the south Ruislip underground station.
Stayed 1 night in Mar 2024

8/10 Good

Thomas

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

2/10 Terrible

Janakan

Disliked: Cleanliness, staff & service, property conditions & facilities
The breakfast is good, rest of the service is very poor 😢
Stayed 2 nights in Mar 2024

6/10 Okay

martin

Stayed 1 night in Feb 2024

8/10 Good

joseph

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Close to the central tube line. Front desk very helpful and nice.
Stayed 1 night in Feb 2024

8/10 Good

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice hotel directly next to Tube station. Really good value for money. The hotel is clean, good rooms.
Stayed 1 night in Feb 2024

8/10 Good

ron

Stayed 3 nights in Feb 2024

8/10 Good

Stuart

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

8/10 Good

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities
Decor was a bit dated , I wasn’t there long enough as had a busy day and night , otherwise very nice staff polite
Stayed 1 night in Feb 2024

10/10 Excellent

Martin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 2 nights in Jan 2024
Response from Team Savera on 29 Jan 2024
Dear Guest, We appreciate that you took the time to review your recent stay. We are delighted to hear that you liked our hotel and rated it 5. We look -forward to welcoming you back for another memorable stay soon. Kind regards, Savera Guest Service Team

8/10 Good

Mohammed Waqar

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2024
Response from Team Savera on 29 Jan 2024
Dear Guest, We appreciate that you took the time to review your recent stay and rated us 8. We are delighted that you liked our hotel and it is always a pleasure to receive such positive feedback. We look -forward to welcoming you back for another memorable stay soon. Kind regards, Savera Guest Service Team.

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Well worth a visit
Stayed 1 night in Jan 2024
Response from Team Savera on 23 Jan 2024
Dear Guest, Thank you for taking the time to post your review and rating us 4. It was our great pleasure to have you stay with us and we hope to welcome you soon in the future. Kind regards, Savera Guest Service Team.

6/10 Okay

Paul

Stayed 1 night in Jan 2024
Response from Team Savera on 23 Jan 2024
Dear Guest, We appreciate that you took the time to rate your recent stay. However, we are sorry to hear that we did not meet all your expectations on this occasion. We hope that you will give us the chance to welcome you back for a more comfortable and enjoyable stay in the future and look forward to hearing from you. Kind Regards, Savera Guest Service Team

6/10 Okay

Garry Andrew Patrick

Stayed 1 night in Jan 2024
Response from Team Savera on 13 Jan 2024
Dear Guest, We appreciate that you took the time to rate your recent stay. However, we are sorry to hear that we did not meet all your expectations on this occasion, We look forward to welcoming you back in the future and our team will make sure you have an amazing stay, as our guest satisfaction is our privilege. Kind Regards, Savera Guest Service Team

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Business trip - would stay again
Hotel was great for business trip. Room has basic amenities which is all I needed. Bed not bad but pillows were interesting. One was rock hard and one that sunk as soon as you put your head on it. Bathroom needs a bit of an update but shower and everything else worked ok Staff really friendly , breakfast filled me up (have to pay extra for cooked breakfast). Also have to pay extra for parking at rear, only £10, so cheaper than anywhere else. Would stay again though if had to
Stayed 2 nights in Jan 2024
Response from Team Savera on 13 Jan 2024
Dear Guest, We appreciate that you took the time to review your recent stay. We are delighted to hear that you liked our hotel and it is always a pleasure to receive such positive feedback. We look -forward to welcoming you back for another memorable stay soon. Kind regards, Savera Guest Service Team. Kind regards, Savera Guest Service Team

10/10 Excellent

Anthony

Stayed 1 night in Jan 2024
Response from Team Savera on 13 Jan 2024
Dear Guest, Thank you for taking the time to post your review. We are pleased that overall we met your expectations. It was our great pleasure to have you stay with us and we hope to welcome you soon in the future. Kind regards, Savera Guest Service Team.

10/10 Excellent

nazira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fantastic
Stayed 5 nights in Jan 2024
Response from Team Savera on 13 Jan 2024
Dear Guest, Thank you for taking the time to post your review. We are pleased that overall we met your expectations. It was our great pleasure to have you stay with us and we hope to welcome you soon in the future. Kind regards, Savera Guest Service Team.

8/10 Good

greg

Stayed 1 night in Jan 2024
Response from Team Savera on 13 Jan 2024
Dear Guest, Thank you for taking the time to post your review and rating us 8. It was our great pleasure to have you stay with us and we hope to welcome you soon in the future. Kind regards, Savera Guest Service Team.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023
Response from Team Savera on 13 Jan 2024
Dear Guest, Thank you for taking the time to post your review and rating us 8. It was our great pleasure to have you stay with us and we hope to welcome you soon in the future. Kind regards, Savera Guest Service Team.

6/10 Okay

Marina

Travelled with family
Liked: Cleanliness
Xmas stay
Room was clean, however, room service did not replace tea bag used so no tea in the morning. Cup was not cleaned from previous day and dirty wine glasses left! Also on the website it says free parking and I was charged £5 a night for this!! The chap in teception when I arrived was unfriendly and surly.
Stayed 2 nights in Dec 2023
Response from Team Savera on 13 Jan 2024
Dear Guest, We appreciate that you took the time to rate your recent stay. However, we are sorry to hear that we did not meet all your expectations on this occasion. We thank you for your additional comments and please accept our apologies for the inconvenience. We do note your comment about the cleaning, which will be followed by our team for improvements. We hope that you will give us the chance to welcome you back for a more comfortable and enjoyable stay in the future and look forward to hearing from you. Kind Regards, Savera Guest Service Team

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from Team Savera on 25 Dec 2023
Dear Guest, We appreciate that you took the time to review your recent stay. We are delighted to hear that you liked our hotel, and it is always a pleasure to receive such positive feedback. We look -forward to welcoming you back for another memorable stay soon. Kind regards, Savera Guest Service Team. Kind regards, Savera Guest Service Team

6/10 Okay

Nigel

Travelled with partner
Liked: Staff & service, amenities
While the rooms could do with a refurbishment, there was a constant sound of running water, and frequent trains passing within 100 metres of the hotel, which impacts on your sleep. The continental breakfast was good and the staff were very helpful. When all considered, this budget hotel is costed appropriately.
Stayed 1 night in Dec 2023
Response from Savera Guest Service Team on 11 Jan 2024
Dear Nigel,Thank you for taking the time to provide your feedback. We appreciate your understanding of the budget nature of our hotel and are pleased to hear you enjoyed the continental breakfast and found our staff helpful. We apologize for any disturbances caused. Your insights are valuable, and we will promptly look into ways to address these concerns for a more comfortable stay in the future.Warm regards,

8/10 Good

Ian

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I stayed in Room 125. It was very tired. Curtain hooks missing, bathroom sanitary ware needing repair and/or up replacement and a general decor update. Corridors, reception, bar and breakfast area were all neat and tidy.
Stayed 1 night in Dec 2023
Response from Team Savera on 25 Dec 2023
Dear Guest, We appreciate that you took the time to review your recent stay. We are delighted to hear that you enjoyed so many aspects of your stay. Our team takes great pride in providing a great experience for our guests, and it is always a pleasure to receive such positive feedback, please be assured that we have noted your concerns and will address these with our team as we continue to improve our services. We look -forward to welcoming you back for another memorable stay soon. Kind regards, Savera Guest Service Team.

10/10 Excellent

Tammy

Stayed 2 nights in Dec 2023
Response from Team Savera on 25 Dec 2023
Dear Guest, We appreciate that you took the time to review your recent stay. We are delighted to hear that you liked our hotel's location, and it is always a pleasure to receive such positive feedback. We look -forward to welcoming you back for another memorable stay soon. Kind regards, Savera Guest Service Team. Kind regards, Savera Guest Service Team

10/10 Excellent

Barry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needed a stopover for a family function. Fitted the bill nicely (including a nice evening meal).
Stayed 1 night in Dec 2023
Response from Team Savera on 17 Dec 2023
Dear Guest, We appreciate that you took the time to review your recent stay.We are delighted to hear that you enjoyed so many aspects of your stay and rated us 5.We look forward to welcoming you back in the future and our team will make sure you have an amazing stay, as our guest satisfaction is our privilege. Kind Regards, Savera Guest Service Team

8/10 Good

Wendy

Stayed 1 night in Dec 2023
Response from Team Savera on 13 Jan 2024
Dear Guest, Thank you for taking the time to post your review and rating us 4. It was our great pleasure to have you stay with us and we hope to welcome you soon in the future. Kind regards, Savera Guest Service Team.

2/10 Terrible

Yasmin

Stayed 4 nights in Dec 2023
Response from Team Savera on 17 Dec 2023
Dear Guest, We appreciate that you took the time to rate your recent stay. However, we are sorry to hear that we did not meet all your expectations on this occasion, We hope that you will give us the chance to welcome you back for a more comfortable and enjoyable stay in the future and look forward to hearing from you. Kind Regards, Savera Guest Service Team

8/10 Good

Andrew

Stayed 2 nights in Dec 2023
Response from Team Savera on 17 Dec 2023
Dear Guest, Thank you for taking the time to post your review and rating us 8. It was our great pleasure to have you stay with us and we hope to welcome you soon in the future. Kind regards, Savera Guest Service Team.

2/10 Terrible

Shariq

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Very disappointed
The hotel was very dirty and tired, we were charged for parking when it said free parking on a website. Only continental breakfast was available in the price. The heating did not work properly,
Stayed 4 nights in Nov 2023
Response from Team Savera on 9 Dec 2023
Dear Guest, Thank you for taking the time to post your review. We thank you for your additional comments and please accept our apologies for the inconvenience but, it's written clearly on the website that we charge 10 for parking. We do note your comment about the heating, which will be followed by our team for improvements. We hope to be able to welcome you back to stay with us soon. Kind regards, Savera Guest Service Team.

8/10 Good

Karen

Stayed 1 night in Dec 2023
Response from Team Savera on 9 Dec 2023
Dear Guest, Thank you for taking the time to post your review. We are pleased that rated us 8 overall. It was our great pleasure to have you stay with us and we hope to welcome you soon in the future. Kind regards, Savera Guest Service Team.

10/10 Excellent

Minesh

Stayed 1 night in Dec 2023
Response from Team Savera on 9 Dec 2023
Dear Guest, Thank you for taking the time to post your review. We are pleased that overall we met your expectations. It was our great pleasure to have you stay with us and we hope to welcome you soon in the future. Kind regards, Savera Guest Service Team.

10/10 Excellent

Vinod

Liked: Cleanliness, property conditions & facilities
Reasonable facilities - friendly staff.
Stayed 1 night in Dec 2023
Response from Team Savera on 9 Dec 2023
Dear Guest,We appreciate that you took the time to review your recent stay.We are delighted to hear that you enjoyed so many aspects of your stay and rated us 5.We look forward to welcoming you back in the future and our team will make sure you have an amazing stay, as our guest satisfaction is our privilege. Kind Regards,Savera Guest Service Team

8/10 Good

Kevin

Stayed 4 nights in Nov 2023
Response from Team Savera on 9 Dec 2023
Dear Guest,Thank you for taking the time to complete a review following your recent stay at the Savera Hotel and rating us 8. It was our great pleasure to have you stay with us and we hope to welcome you soon in the future. Kind regards, Savera Guest Service Team.

10/10 Excellent

Mr. Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Team Savera on 9 Dec 2023
Dear Guest,We appreciate that you took the time to review your recent stay and rated us 10. We look forward to welcoming you back in the future and our team will make sure you have an amazing stay, as our guest satisfaction is our privilege. Kind Regards,Savera Guest Service Team

10/10 Excellent

Jamie

Stayed 7 nights in Nov 2023
Response from Team Savera on 25 Dec 2023
Dear Guest, We appreciate that you took the time to review your recent stay. We are delighted to hear that you liked our hotel, and it is always a pleasure to receive such positive feedback. We look -forward to welcoming you back for another memorable stay soon. Kind regards, Savera Guest Service Team. Kind regards, Savera Guest Service Team

10/10 Excellent

Rohit

Stayed 2 nights in Nov 2023
Response from Team Savera on 25 Dec 2023
Dear Guest, We appreciate that you took the time to review your recent stay. We are delighted to hear that you liked our hotel, and it is always a pleasure to receive such positive feedback. We look -forward to welcoming you back for another memorable stay soon. Kind regards, Savera Guest Service Team. Kind regards, Savera Guest Service Team