Ratings based on 612 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

Nice hotel

Posted 29-Jul-2016
Pros: Nice clean room
Cons: Was a bit noisy in the morning due to doors banging and also strange noises from room above
Location: Nice location in Covent Garden
Very nice hotel in Covent Garden. Close to tube station and shops
5out of 5
by A verified traveller from essex


Posted 20-Jul-2016
Pros: Location and food were fab
Cons: Bath was very shallow like bathing in a sink
Location: Theatre was 1 to 7 mins walk from hotel surrounded by great places to eat
Staff were amazing so helpful, location was perfect for shopping theatre and eating out
5out of 5
by A verified traveller from Yeovil

West End secret

Posted 19-Jul-2016
Pros: Great location at Seven Dials in West End. Loved the shower and the glitzy decor!
Cons: I found no faults during my stay.
Location: Located at Seven Dials. Perfect location for shopping, West End theatres and late nights in Soho. British Museum and National Gallery are not far.
The hotel entrance faces the Seven Dials Monument in the pedestrian friendly Seven Dials junction. The reception staff were welcoming and professional. The hotel is decorated in a glitzy yet contemporary style. The room was somewhat small but well appointed and decorated to a high standard. The bed was very comfortable and the walk in shower was heavenly. The hotel is well insulated from street traffic which provided a relaxing environment and a good night's sleep. Check in and check out were both quick and simple. The hotel concierge was happy to hold my shopping and bags on the day of departure until I returned to collect them later in the evening.
4out of 5
by A verified traveller from Norge, Tønsberg

Fint hotell med nærhet til livlige gater!

Posted 18-Jul-2016
Pros: Flott bad, med speil på dørene og eget badekar i gangen. Hotellet ligger svært sentralt.
Cons: Oppgradering, men tom minibar? Frokost bør være inkludert som ellers i verden.
Location: Nært Oxford Street. Cafeer, butikker, shopping senter og teater i rett utenfor hotellet.
Oppgradering var noe dyrt, enda det ble anbefalt av resepsjonisten. Rommet var fint og ser at det er gammelt, men nyoppusset. Faktisk veldig flott med kreative løsninger, noe men ser av alle vinklene. Gangene er svært trange, kan være lett å skade seg på andre gående. Hovedinntrykket er veldig bra!
5out of 5
by A verified traveller

Relaxing and easy location, right on the doorstep

Posted 11-Jul-2016
Fantastically close to Chinatown, Leicester Square, soho etc, can walk everywhere easily! Helpful and friendly staff all very lovely! Pretty boutique styling and genuinely lovely place!
5out of 5
by A verified traveller

Right in the middle of enerything

Posted 21-Jun-2016
This is an extremely convenient location and a very nice hotel--good bar, pleasant décor, good rooms, quiet. Close to theaters and Soho--how can you beat it.
5out of 5
by A verified traveller from arizona

Great hotel great location

Posted 31-May-2016
Quiet, clean, with incredible location in heart of theatre district. Convenient to everything.
5out of 5
by A verified traveller from portland, or

Great location

Posted 28-May-2016
Pros: Location and service.
Location: Walk to theatre, opera, museums and sites. Close to Tube and bus stations to access all lines easily. Covent Garden good for shopping and restaurants
Our favorite hotel and location for a London trip ( our 4th stay). Great staff with attention to details. Nice bathroom.
5out of 5
by A verified traveller from California

Posted 24-May-2016
Pros: Wonderful location, nice facilities, good staff.
Cons: It's maybe a little pricey.
Location: One of the best locations in London, particularly for access to Covent Garden, the cheaters, and the St James area.
Very nice hotel. I was able to check in early, got an upgrade, and received very kind treatment from the staff. The atmosphere is very pleasant.
3out of 5
by A verified traveller from Japan


Posted 04-May-2016
Pros: Cleanliness and Friendliness.
Cons: The room that I stayed.
Location: Location is excellent.
The room I stayed was probably not a standard room -- perhaps next to a machine room of some sort. Most people will be luckier. Having said that, the room was unusually laid out and there was strange vibration. Won't be good for a long stay. The location is absolutely excellent. You can hardly do better than this in London.