Ratings based on 682 Verified Reviews

4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller from Copenhagen

Fantastic location in Convent Garden

Posted 09-Jan-2017
Fantastic location in Seven Dials, which is a heart of the cosy Convent Garden. 5 min walking to Soho. A great hotel, good rooms, clean and modern, but not spacious. Check-in takes a while, many qustions to answer however the personnel is helpful.
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 09-Jan-2017
Very pleasant stay. Only fault would be the room wasn't massive but to be expected in the centre of London, but the bathroom was still a generous size. Great location. Very friendly staff. Fantastic cleanliness. Would happily stay again.
4out of 5
Recommended
for Everyone
by A verified traveller from DC

nice staff: poor space in bathrooms

Posted 28-Dec-2016
Excellent staff service. Bathroom configuration too small and hit my head several times against the slanted walls
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 12-Dec-2016
Excelente hotel, a localização é perfeita, o quarto é aconchegante, sempre bem arrumado e limpo, a equipe da recepção é impecável, 2 funcionários falavam português, o serviço de café da manhã é completo e delicioso. Eu mais que recomendo esse hotel! Na próxima visita com certeza me hospedarei nele novamente
4out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel in a very convenient location

Posted 10-Dec-2016
Excellent location, excellent breakfast, very courteous staff!
2out of 5
by A verified traveller from Stockholm

Bästa läget men små rum

Posted 21-Nov-2016
Pros: Läget
Cons: Fixa brandalarmen
Fantastiskt läge mellan Covent Garden och Leicster Sqarue, men onekligen en liten besvikelse att komma in på rummet, en smal dubbelsäng i ett litet rum, och luftkonditionering som låter mycket högt. Den stängdes av på natten men då blev det varmt istället. Brandalarmet sattes igång ca 10-15 sekunder utan orsak (inte ens duschånga eller liknande) två gånger vilket var rätt jobbigt, framför allt när vi låg och sov. Men som sagt - läget perfekt!
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 17-Nov-2016
Quarto espaçoso e muito confortável. Falta um frigobar. A localização é o destaque. Fica perto de vários restaurantes, bares, lojas, teatros e 2 estações de metrô.
4out of 5
Recommended
for Everyone
by A verified traveller from Ireland

Great hotel in heart of London's Westend

Posted 14-Nov-2016
Perfect location on the seven dials , great atmosphere in the area, in the centre of the West end buzz, ...step out and it's like being at your Local village, .....yet you are close to covent garden, Leicester square, all the theatres, Neal street , Soho and Oxford Street......the staff at the hotel are so attentive, all of the time, they always have their heads up and always make eye contact with you......they have made the experience unforgettable.....thank you all.
5out of 5
Recommended
for Everyone
by A verified traveller from England

High Level of Personal Service

Posted 13-Nov-2016
Pros: I liked the helpful friendly staff best they offer a high level of personal service. The first room given had no view-was changed. Breakfast excellent
Cons: I didn't like the first room I was given I booked a room with a view the first room was 3rd floor overlooked by office and office workers so no view
Location: Location excellent for theatres restaurants independent small shops and Covent Garden
This is a very good hotel welcoming with staff who provide a very high level of personal service- quite exceptional!
5out of 5
Recommended
for Everyone
by A verified traveller from hampshire

Weekender

Posted 17-Oct-2016
Pros: Location, very central for a great weekend could walk everywhere, comfortable room also quiet, even with the window open!!
Cons: Nothing!!
Location: Very central to theatres and shopping ideal weekend location
Superior room, very clean and comfortable, although some refurbishment work being carried out in the foyer this did not affect our stay in any way, staff very friendly and helpful, great location for theatres and shopping