Ratings based on 704 Verified Reviews

4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
1out of 5
Recommended
for Everyone
by A verified traveller

inacessible for wheelchair users

Posted 17-Mar-2017
Pros: Location
Cons: Accessibility to bedrooms
Location: Opposite the Cambridge theatre, 2 mins from palace theatre, lots of pubs, restaurants and cafes nearby
Excellent location for theatres, fabulous breakfast, courteous staff but lift not suitable for wheelchair users.
5out of 5
Recommended
for Everyone
by A verified traveller from Boston, MA

Fabulous week in Covent Garden!

Posted 11-Mar-2017
Hotel is just great. Wonderful location. Staff is friendly, gracious and cannot do enough for you. Breakfast is spectacular. Have nice gym and business center if needed. Highly recommend.
5out of 5
Recommended
for Everyone
by A verified traveller

Great hotel for a night in the West End

Posted 12-Feb-2017
Chose this hotel for an evening of diner and theatre visit. Walking distance to lots of restaurants and theatres. The reception staff were exemplary in their helpfulness and so attentive to our needs. Nice rooms with very comfortable beds and well appointed bathrooms. Great bar for post-theatre drinks, and a lovely breakfast. Gem of a hotel for a night in the Covent Garden area.
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 31-Jan-2017
Great staff and accomodations. Very clean and great location. Loved my stay here!
5out of 5
Recommended
for Couples
by A verified traveller from London

London Theatre Hotel review

Posted 30-Jan-2017
Pros: Great location in central London
Cons: Slightly earlier check-in time would be nice
Location: Excellent location surrounded by theatres.
Wonderful hotel with helpful staff. Exceptionally clean & well presented. Highly recommended & would definitely stay again.
5out of 5
Recommended
for Everyone
by A verified traveller from Palo Alto

Nice hotel in a great location

Posted 23-Jan-2017
Pros: location
Cons: food portions could be bigger =)
Location: shopping, theaters, restaurants etc
The hotel is pretty small and very well kept. Great location close to shopping, theaters, restaurants etc. The food was good for breakfast, super small portions for dinner though. Friendly stuff. Very clean hotel.
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 09-Jan-2017
Very pleasant stay. Only fault would be the room wasn't massive but to be expected in the centre of London, but the bathroom was still a generous size. Great location. Very friendly staff. Fantastic cleanliness. Would happily stay again.
4out of 5
Recommended
for Everyone
by A verified traveller from DC

nice staff: poor space in bathrooms

Posted 28-Dec-2016
Excellent staff service. Bathroom configuration too small and hit my head several times against the slanted walls
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 23-Dec-2016 on Orbitz
Absolute five star experience - every detail was perfect.
1out of 5
by A verified traveller

Very poor customer experience

Posted 17-Dec-2016 on Hotels
Radisson decided they didn't want me to stay in this property so upon check in, they bumped me to their Bloomsbury hotel even though I'd have booked their Bloomsbury hotel if it was right for my needs. No explanation, no compensation and basically an all round bad customer experience. Be aware they could do the same to you.