Ratings based on 2,275 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
82% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveller

Hotel near Heathrow Airport

Posted 30-Apr-2016
Pros: Close to airport
Location: Nearby pub
Good hotel near airport and within walking distance to local pub
4 out of 5
by A verified traveller

Good location for airport

Posted 22-Apr-2016
Pros: Location and facilities
Cons: Staff are a bit automatic, a bit more genuine would be better
Location: Travel
One night stay, no complaint, comfy bed, room service prompt.
5 out of 5
by A verified traveller

Posted 20-Apr-2016
Great comfort for a great price. Enough said!!!! While the hotel was great, this survey is ridiculous - I rated the hotel nothing more needs to be said.
5 out of 5
by A verified traveller

Posted 15-Apr-2016
Wait staff in the Indian Restaraunt gave me a very nice birthday dinner and treated me warmly.
4 out of 5
by A verified traveller from Stockholm

Nice hotel close to London Heathrow.

Posted 14-Mar-2016
Very nice hotel, extremely friendly and service minded staff and good price worthy food in the restaurants.
3 out of 5
by A verified traveller


Posted 03-Mar-2016
Pros: Location and service in the bar where I ate dinner
Cons: Provision of tea/coffee making facilities; behaviour of dining room staff in public
Location: Perfect for early morning flight connections from LHR
Perfect location if one has an early morning flight. The hotel is adequate, is clean and comfortable, but could be improved by the provision of tea/coffee making facilities in the rooms I was not impressed with the behavior of the breakfast staff who conducted a very loud argument in front of guests who were breakfasting. NOT professional behaviour
5 out of 5
by A verified traveller

Great for a layover!

Posted 19-Feb-2016
Pros: Location and staff
Cons: Everything is great
Location: Location is perfect for London Heathrow Airport - just 5-15 minutes from the terminals - buses and shuttles to and from the terminals make it perfect.
This is the second time we have been here when laying over for an early morning flight. The staff is so accommodating and insured that we had our transportation to the proper terminal the next morning. Great eating options and the rooms are great. Could not ask for a better place - highly recommend!
4 out of 5
by MSW.

Airport Overnight

Posted 30-Jan-2016 on Orbitz
Stayed here overnight before returning home. Service was very good, location convenient, room straight-forward, clean and comfortable.
4 out of 5
by Steven from San Francisco

Comfort at LHR

Posted 28-Jan-2016 on Hotels
I stayed here one night to catch a flight at LHR. Although the exterior of the hotel looks a bit worn, the interior and rooms were comfortable, clean and upscale. I had dinner at Steak and Lobster...the food was quite good, but it should be called Steak OR Lobster, as you cannot order both!! You must pay 5 pounds each way for a shuttle ride, which can take about 20 minutes. I only had USD and the driver charged me $10, which I thought was a bit underhanded...
5 out of 5
by A verified traveller from Los Angeles, CA

Lovely hotel near Heathrow

Posted 27-Jan-2016
Pros: Everything
Cons: Gift shop was closed, so could not turn in our Oyster cards for a refund.
Location: Excellent location near Heathrow
Really enjoyed out stay in this beautiful hotel. Would definitely return!