Ratings based on 2,661 Verified Reviews

4.1 out of 5
83% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Toronto

Excellent experience

Posted 24-Jun-2017
Easy access from airport. Very clean and comfortable. Staff was friendly and helpful. This was a rich experience.
5 out of 5
Recommended
for Everyone
by A verified traveller from Los Angeles, Ca

Posted 06-Jun-2017
Pros: I liked that it is close to two beautiful parks, close to the rail system. And the room is beautiful, well appointed, and comfortable.
Cons: Perhaps later dining hours. Restaurant and bar close early.
I only stayed two nights, but the room was fantastic, the view fantastic, and the staff was very helpful.
3 out of 5
Recommended
for Everyone
by A verified traveller from NJ

Nice hotel close to airport

Posted 05-Jun-2017
Pros: Close to airport(but did not hear noise from airplanes )
Cons: More friendly staff
Location: Close to airport,that's it!!!
While the receptionist when we checked in said our room was upgraded,I could not help to think what would the room had been like if it was not upgraded?She was saying breakfast at 6:30 am,I informed her we have an early flight and she said you can order eat-in by filling in request form ,when asked about shuttle she said it comes upfront every 20 minutes.So when we came up our room, we were reading info and found out we need to buy the tickets for the shuttle.So we went down and there was a lady standing around who asked if we had a question. I told her we want to buy tickets for shuttle(which we could have done in the first place if the receptionist told us that is what we need to do)and this person who kept repeating what she is saying says,are you paying cash,and I told her I will leave it on the card,and she repeats again saying you don't want taxi? it's faster and only few bucks more,why would she be saying this when I've already told her what we want to do,then I told her we want to buy tickets for shuttle and she goes again,are you paying cash,when in fact I already told her previously I want to charge it on the card. At the end of a hard day someone like this is all I need. 4:20am,Guy called and said can only bring breakfast at 7:30,so what we got was to go bag!Why did I have to fill up order if it can't be done. NO selection for better ,comfortable pillows.All the pillows were high,had a stiff neck in the morning! 5:46 shuttle DID NOT COME! Had to wait for 6:06
1 out of 5
by A verified traveller

Posted 30-May-2017
Overall a fairly shabby hotel. Endlessly long corridors. A very small room. I had to wait forever to check out.
5 out of 5
Recommended
for Everyone
by A verified traveller from Los Angeles

Close to Heathrow but not noisy

Posted 29-May-2017
I am frequent traveller to Europe and have stayed at most of the hotels in the vicinity. This probably one of the best. Good bar decent food and attentive staff. Enough said. xB dgghttfssrrfuuttrty you Jeffhggfd vvbb yyyu 50 words
4 out of 5
Recommended
for Everyone
by A verified traveller from Canada

Close to Airport

Posted 28-May-2017
6 tour busses parked outside, breakfast was a zoo. The hoppa bus was timely and short distance to airport.
5 out of 5
Recommended
for Everyone
by A verified traveller from Toronto

Great hotel near the airport.

Posted 27-May-2017
Hotel was better than my expectations. Convenient and very nicd inside. Definitley worth the value
2 out of 5
by A verified traveller

I left 1 hour after arrival -

Posted 26-May-2017
There was a crime scene investigation complete with a DNA collection officer unfolding when we arrived. Also the hotel was not within walking distance of Heathrow as advertised. Not happy
5 out of 5
Recommended
for Everyone
by A verified traveller from W

Posted 23-May-2017
Very helpful and accomodating after a very late arrival. Very helpful staff. Clean comfortable room for a very short night.
5 out of 5
Recommended
for Everyone
by A verified traveller from P

Great location across from London Heathrow Airport

Posted 23-May-2017
Had a restful night at the Radisson Blu. Great place for an overnight layover before a long flight back to the US