Ratings based on 2,551 Verified Reviews

4.1 out of 5
82% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller

Overall was very good . Nice and comfortable room

Posted 15-Feb-2017
Overall was very good . Nice and comfortable room . Good service and very good wifi
3out of 5
Recommended
for Everyone
by A verified traveller from Atlanta Ga usa

Transit one night only! No more!

Posted 15-Feb-2017
Very unpredictable hopper service. Perhaps the hotel does not have a good definition of the role of the concierge they stood there with sullen faces not helping in the least cab drivers stood in the lobby waiting for the customer also in the lobby while the concierge chatted. Going to minus some points for this duo sadly it will take away marks from the gracious waitress who served my tea in the morning
5out of 5
Recommended
for Everyone
by A verified traveller

Kort avstand til flyplassen

Posted 14-Feb-2017
Et hotell som legger stolthet i å sørge for at du som gjest har det bra.
4out of 5
Recommended
for Everyone
by A verified traveller from Vancouver, Canada

Convenient and comfortable close to Heathrow

Posted 13-Feb-2017
Needed somewhere close to Heathrow to stay overnight traveling home. Bed was extremely comfy.
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 06-Feb-2017
Great stay and great staff! Check in and oit was a breeze. Good breakfast in the morning. Definitely recommend.
5out of 5
Recommended
for Everyone
by A verified traveller from Los Angeles

Very nice hotel convenient to Heathrow.

Posted 02-Feb-2017
Pros: Room service was effect and reasonably priced
Cons: Slow concierge taxi service. Car no taxi meter. Driver's price was 14 lbs./12 lbs. cash, driver had no change. Taxi to hotel 9.60lbs. Kickback?
Very nice hotel. Surf and Lobster restaurant looked like it could be a good dining experience but my wife was not feeling well so we stayed in the room. Good room service.
5out of 5
Recommended
for Everyone
by A verified traveller from The Plains, VA, USA

Wonderful Hotel

Posted 28-Jan-2017
The staff could not have been more nice & polite, the hotel and my room was spotless, soundproof rooms, there was a nice selection of restaurants and bars, and it is only a 15 minute Hoppa Shuttle bus ride to the airport! highly recommend!
5out of 5
Recommended
for Everyone
by A verified traveller from Southend

Good overnight stay at Heathrow

Posted 25-Jan-2017
Pros: The foyer and the food.
Cons: The bedrooms could be improved.
Location: Fly from Heathrow
We decided to stay overnight near Heathrow prior to flying to Miami. The.hotel was clean comfortable and we had an excellent evening meal and breakfast
5out of 5
Recommended
for Everyone
by A verified traveller

Lovely hotel. Close to Heathrow Airport.

Posted 18-Jan-2017
Staff professional and courteous. Hotel neat, well decorated. Great location.Will be back
5out of 5
Recommended
for Everyone
by A verified traveller from CA

Awesome

Posted 12-Jan-2017
Pros: Everything
Cons: Nothing
Location: Airport is near.
This hotel is the best airport hotel I have ever stayed at. The rooms are nice, the food is amazing, the wifi is great, the staff is awesome.