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1 bedroom, desk, blackout curtains, iron/ironing board
1 bedroom, desk, blackout curtains, iron/ironing board
1 bedroom, desk, blackout curtains, iron/ironing board

3.8/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Business Services
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationWhite Oaks Mall6 min walk
    Popular LocationParkwood Hospital5 min drive
    Popular LocationLabatt Brewery Tour12 min drive
    AirportLondon, ON (YXU-London Intl.)17 min drive

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  • Suite, Multiple Beds, Non Smoking (Suite, 2 Double Beds with sofa bed)

    3.6/5 guest room rating

    Room amenities

    • 400 sq ft
    • City view
    • Sleeps 6
    • 2 Double Beds and 1 Double Sofa Bed
    More detailsSuite, Multiple Beds, Non Smoking (Suite, 2 Double Beds with sofa bed)
  • Traditional Double Room, 2 Double Beds

    4/5 guest room rating

    Room amenities

    • 275 sq ft
    • City view
    • Sleeps 4
    • 2 Double Beds
    More detailsTraditional Double Room, 2 Double Beds
  • Suite, 1 King Bed with Sofa bed, Non Smoking

    4.4/5 guest room rating

    Room amenities

    • 400 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More detailsSuite, 1 King Bed with Sofa bed, Non Smoking

About this area

London

In the city centre, Quality Suites is in London's Westminster neighbourhood, an area with good shopping. Travellers who have shopping on the agenda can visit White Oaks Mall and Covent Garden Market, while those looking for another kind of activity may want to check out Boler Mountain Ski Resort. Looking to enjoy an event or a game while in town? See what's happening at Budweiser Gardens or Delaware Speedway. Spend some time exploring the area's activities, including ski lifts, skiing and ski runs.
Visit our London travel guide
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Popular Location

What's nearby

  • White Oaks Mall - 6 min walk
  • Parkwood Hospital - 5 min drive
  • London Convention Center - 8 min drive
  • Labatt Brewery Tour - 12 min drive
  • Covent Garden Market - 13 min drive

Getting around

  • London Station - 12 min drive
  • AirportLondon, ON (YXU-London Intl.) - 17 min drive

About this property

Quality Suites

Eco-friendly London hotel in Westminster, walk to White Oaks Mall
Along with coffee/tea in a common area, this smoke-free hotel has a business centre and a meeting room. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site. All 118 rooms provide conveniences such as living rooms and fridges, plus wireless Internet access (surcharge) and flat-screen TVs with cable channels. Microwaves, coffee/tea makers and free weekday newspapers are among the other amenities available to guests.
Quality Suites offers 118 forms of accommodation with coffee/tea makers and complimentary newspapers. This accommodation offers separate living rooms. 37-inch Flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard sanitisation guidelines of Commitment to Clean (Choice)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 0.00 per stay)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking

Food and drink

  • Free on-the-go breakfast available 6:00 AM–8:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area

Family friendly

  • Dry-cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Separate living room

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • French
  • Portuguese
  • Spanish

Business services

  • 1 meeting room
  • Business centre
  • Conference space (375 square feet)

Outdoors

  • BBQ grill(s)
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • In-room accessibility
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Double sofa bed
  • Free cots/infant beds
  • Linens
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 37-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone
  • Separate living room

Policies

Check-in

Check-in between 3:00 PM and anytime
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Children 15 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for CAD 15.00 per day.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: CAD 250.00 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for in-room wireless Internet: CAD 0.00 per stay (rates may vary)
  • Rollaway bed fee: CAD 15.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Suites Hotel London
Quality Suites London
Quality Suites Hotel
Quality Suites London
Quality Suites Hotel London

Frequently asked questions

Can I cancel my reservation for free at Quality Suites and receive a full refund?
Yes, Quality Suites offers free cancellation on select room rates, because flexibility matters! Please refer to Quality Suites cancellation policy on our site for more details about any exclusions or requirements.
Is Quality Suites pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Quality Suites?
Self-parking is free at this property.
What time is check-in at Quality Suites?
Check-in is from 3:00 PM to anytime.
What time is check-out at Quality Suites?
Checkout is at 11 AM.
Where is Quality Suites located?
Located in Westminster, this eco-friendly hotel is within 3 miles (5 km) of White Oaks Mall, Parkwood Hospital and Earl Nichols Arena. Budweiser Gardens and London Convention Center are also within 6 miles (10 km).
3.8
Good
989 reviews
5 - Excellent
275
4 - Good
425
3 - Okay
161
2 - Poor
73
1 - Terrible
55

3.8/5

Cleanliness

4.3/5

Staff & service

3.7/5

Amenities

3.5/5

Property conditions & facilities

1/5 Terrible

Business traveller, Travelled with group
Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old dirty room... The bed was so hard, the duvet was very old.
Stayed 1 night in Sep 2020

4/5 Good

Happy face iconLiked: Staff & service
Location is okay but showing it's age. Although because of Covid the brown bag breakfast was disappointing since it was only starches and no form of protein. Even peanut butter would have been acceptable. Thankfully leftover pizza was my breakfast so thumb's down on the brown bag breakfast!
Stayed 1 night in Sep 2020

3/5 Okay

Travelled with family and small children
It’s just fine. Washroom is clean. Beds are okay too! The area is good because it’s near shopping area and restaurants.
Stayed 1 night in Aug 2020

2/5 Poor

Stayed 3 nights in Aug 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Great stay. Very hospitable front desk staff. Would stay again.
Stayed 1 night in Aug 2020

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