VIP Access

Park Plaza Westminster Bridge London

Star Rating
4 out of 5
Photo gallery


4.4 / 5Excellent
12,903 reviews


  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa


What's nearby

  • Popular Location
    Southbank Centre Book Market
    1 min walk
  • Popular Location
    Florence Nightingale Museum
    2 min walk
  • Restaurant
    1 min walk
  • Restaurant
    Aji Zen Canteen
    1 min walk

Book online or call:

020 3564 4853

Your dates need to occur after 2020-01-20. Try updating your dates to see prices for your trip.

    About this area


    Located in London's London City Centre neighbourhood, Park Plaza Westminster Bridge London is in the city centre and near a metro station. Westminster Bridge and Coca-Cola London Eye are notable landmarks, and some of the area's popular attractions include Sea Life London Aquarium and Sky Garden. Looking to enjoy an event or a game? See what's going on at O2 Arena, or consider Royal Festival Hall for a night out. Our guests appreciate the hotel's central location for the sightseeing. It's also convenient for public transport: Waterloo Underground Station is 4 minutes by foot and Lambeth North Underground Station is 6 minutes.

    Popular Location

    What's nearby

    • Southbank Centre Book Market - 1 min walk
    • Florence Nightingale Museum - 2 min walk
    • St. Thomas' Hospital - 3 min walk
    • Sea Life London Aquarium - 4 min walk
    • London Dungeon - 5 min walk

    Getting around

    • Waterloo Underground Station - 4 min walk
    • London Waterloo Station - 8 min walk


    • Brasserie Joel — 1 min walk
    • Ichi Sushi Bar — 1 min walk
    • Espressamente - 1 min walk
    • Aji Zen Canteen - 1 min walk
    • Westminster Kitchen Grill House - 2 min walk

    About this property

    Park Plaza Westminster Bridge London

    This smoke-free hotel features 2 restaurants, a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a coffee shop/café are on-site. All 1019 rooms offer free WiFi and free wired Internet, plasma TVs with cable channels, and comforts such as memory foam beds and Egyptian cotton sheets. Guests will also find 24-hour room service, minibars and coffee/tea makers.

    Awards and affiliations

    Green/Sustainable Property
    This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

    Property amenities


    Available in all rooms: Free WiFi and wired Internet
    Available in some public areas: Free WiFi

    Parking and public transport

    No on-site parking available

    Food and drink

    Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: GBP 21.50 for adults and GBP 21.50 for children
    2 restaurants and 1 coffee shop/cafe
    1 bar
    24-hour room service

    Things to do

    Fitness centre
    Full-service spa
    Indoor pool
    Steam room

    Family friendly

    Dry-cleaning service
    Free cots/infant beds
    Indoor pool
    Laundry facilities


    ATM/banking services
    Banquet hall
    Free newspapers in reception
    Reception hall

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry-cleaning service
    Laundry facilities
    Luggage storage
    Multilingual staff
    Tour/ticket assistance
    Wedding services

    Languages spoken


    Business services

    24-hour business centre
    Computer station
    Meeting rooms


    6 treatment rooms
    Ayurvedic treatments
    Body scrubs
    Body treatments
    Body wraps
    Couples treatment room(s)
    Detox wraps
    Manicures and pedicures
    Massage - deep-tissue
    Massage - hot stone
    Massage - prenatal
    Massage - Thai
    Massage/treatment rooms
    Spa open daily


    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    In-room accessibility
    Roll-in shower
    Wheelchair-accessible path of travel


    Smoke-free property
    TV in reception

    Room amenities


    Air conditioning
    Egyptian cotton sheets
    Free cots/infant beds
    Hypo-allergenic bedding
    Memory foam mattress
    Premium bedding


    Free toiletries


    37-inch plasma TV
    TV channels
    pay films
    premium channels

    Food and drink

    Coffee/tea maker


    Connecting rooms available
    Iron/ironing board
    Laptop-compatible safe
    5 - Excellent
    4 - Good
    3 - Okay
    2 - Mediocre
    1 - Poor
    Service and Staff
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 7 nights in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities

    Will definitly go again. Central. Beautiful view and nice personal

    Stayed 3 nights in Jan 2020


    • Liked: Cleanliness, property conditions & facilities
    • Disliked: Staff & service

    This is not a hotel that you should pick if you are Expedia VIP at reception we were told it didn't matter if we booked through Expedia they could only give us a free bottle of water and we could pay like everyone else for an upgrade. When we explained we were VIP the receptionist got a manager and she continued to say it didn't matter and and in the end offered a room that had "daylight". Also as a VIP member we had an email stating we could get 20% discount on food and drink but the hotel said it was only 5% it seems like they are making there own rules which are different to what the have agreed with Expedia. The room didn't have any free bottled water only tap and the tea station was empty. The breakfast is not worth paying for as it was quite expensive for something you can get for £5 a short walk away. Plus you have to queue for a long time to get a table. It's chaos, the breakfast area is not big enough if the hotel is busy. When we explained upon check out the receptionist understood our problem straight away and wiped off our mini bar charge.......a full £3.75 The location is the only plus but as it's Central London there's plenty of other options

    Stayed 3 nights in Jan 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities

    We went to stay at the park plaza for our anniversary this weekend gone. We had been there before and were excited to go again. All in all we had a good stay. Our main gripe was we chose this hotel for their swimming pool, steam room and sauna. We got down to the spa and were told that because they were holding a private function we couldn't use the facilities. Even though the staff at park plaza were very accommodating and allowed us to use the spa facilities in their sister hotel, our main gripe was the lack of communication between us and the staff. When you are running a hotel in London, that has a facility other hotels dont, it doesnt cost any money to communicate to your customers if you arent able to provide it. It doesnt cost any money to have a contingency plan if you arent able to provide facilities if you are closing them for private events. At the end of the day, talking doesnt cost a thing and i wish big companies not just park plaza should take that on board. Its not hard to say "will you be using our spa today? If so, we arent able to accommodate this due to a private event but let us know and we will sort you a place in one of our hotels nearby" so the staff arent getting irate customers or disappointed customers and that helps them during a shift. It also helps the customer to make a decision on what they want to do. Hopefully going forward the management staff can take this on board and not leaving their staff to be left with these complaints

    Stayed 1 night in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 3 nights in Jan 2020

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