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Park Plaza Victoria London

Star Rating
4 out of 5

Information

Reviews

4.4 / 5Excellent
2,063 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Spa
  • Restaurant

Map

What's nearby

  • Popular Location
    Apollo Victoria Theatre
    3 min walk
  • Popular Location
    Victoria Palace Theatre
    4 min walk
  • Restaurant
    Quilon
    10 min walk
  • Restaurant
    The Orange
    13 min walk
  • Airport
    London (LHR-Heathrow)
    36 min drive

Book online or call:

020 3564 4853

Your dates need to occur after 2019-11-17. Try updating your dates to see prices for your trip.

    About this area

    London

    In the city centre, Park Plaza Victoria London is in London's London City Centre neighbourhood, an area with good airport proximity and shopping. Buckingham Palace and Westminster Abbey are notable landmarks, and some of the area's popular attractions include Sea Life London Aquarium and Coca-Cola London Eye. Travelling with kids? Don't miss BT Tower, or check out an event or a game at The Oval. Our guests appreciate the hotel's location for the sightseeing.

    What's nearby

    • Popular Location
      Apollo Victoria Theatre - 3 min walk
    • Popular Location
      Victoria Palace Theatre - 4 min walk
    • Popular Location
      Westminster Cathedral - 5 min walk
    • Popular Location
      St James Theatre - 8 min walk
    • Popular Location
      Royal Mews - 8 min walk

    Getting around

    • London Victoria Rail Station - 4 min walk
    • Victoria Underground Station - 4 min walk
    • London (LHR-Heathrow) - 36 min drive

    Restaurants

    • TOZI — 1 min walk
    • Vic's Bar — 1 min walk
    • Quilon — 10 min walk
    • The Orange — 13 min walk
    • Misto — 22 min walk

    About this property

    Park Plaza Victoria London

    Along with a restaurant, this smoke-free hotel has a health club and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/café, a sauna and self parking. All 299 rooms offer free WiFi, 24-hour room service and flat-screen TVs. Minibars, coffee/tea makers and hairdryers are among the other amenities available to guests.

    Awards and affiliations

    Green/Sustainable Property
    This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and public transport

    • Self parking: GBP 30 per day
    • Limo/town car service

    Food and drink

    • English breakfast available for a fee daily 6:30 AM–10:30 AM: GBP 18.95 for adults and GBP 18.95 for children
    • 1 restaurant and 1 coffee shop/cafe
    • 1 bar
    • 24-hour room service

    Things to do

    • Fitness centre
    • Sauna
    • Steam room

    Family friendly

    • Babysitting/childcare (surcharge)
    • Dry-cleaning service
    • Free cots/infant beds
    • Laundry facilities

    Conveniences

    • Banquet hall
    • Free newspapers in reception

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry-cleaning service
    • Laundry facilities
    • Luggage storage
    • Multilingual staff
    • Porter
    • Tour/ticket assistance

    Languages spoken

    • Arabic
    • English
    • French
    • German
    • Italian
    • Polish
    • Portuguese
    • Russian
    • Spanish
    • Swedish

    Business services

    • Business centre
    • Meeting rooms

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • In-room accessibility
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking

    More

    • Smoke-free property
    • TV in reception

    Room amenities

    Bedroom

    • Air conditioning
    • Free cots/infant beds

    Bathroom

    • Designer toiletries
    • Hairdryer
    • Shower/bathtub combination

    Entertainment

    • 49-inch flat-screen TV
    • pay films

    Food and drink

    • Coffee/tea maker
    • Minibar

    More

    • Connecting rooms available
    • Desk
    • Iron/ironing board
    • Laptop-compatible safe
    • Phone

    Nearby things to do

    Activities

    • Bike hire

    Where to eat

    • TOZI – Restaurant with a bar offering Italian cuisine. Serves breakfast, lunch and dinner daily.
    • Vic's Bar – Bar. Open daily.
    4.4

    Excellent

    5 - Excellent
    1,089
    4 - Good
    748
    3 - Okay
    160
    2 - Mediocre
    40
    1 - Poor
    26
    4.4
    Cleanliness
    4.4
    Service and Staff
    4.2
    Amenities
    4.3
    Property condition

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Great hotel, but room too hot

    The hotel was well located near Victoria station and the rooms were nice. The breakfast was lovely and there was a big range. We had one problem: the room was unbearably hot and the air conditioning wasn’t cooling it down. We rang the front desk in the middle of the night But no one answered. This was the one bad thing about the hotel.

    Stayed 1 night in Nov 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Excellent location, staff pleasant and helpful. Stylish lobby. My solo stay was very nice, I had a standard double room which was very big and had everything I needed, comfortable bed. The walls and bathroom are a little worn, could do with a freshen up but still cleanliness was excellent. My only slight complaint was that I got a room with an adjoining door to another room and unfortunately had to listen to my neighbors activities. Would certainly stay again.

    Stayed 4 nights in Nov 2019

    3/5

    • Liked: Cleanliness, property conditions & facilities
    • Disliked: Staff & service

    When we arrived at the hotel the rooms were not ready even though it was after check in time. With Expedia the hotel received their money but we received only one of the rooms. I asked to speak to a manager who later I realized was the person watching me interact with the staff member who was trying to check us in. This "manager" would help other customers who were after us but we knew she was avoiding us instead of trying to rectify the situation. I asked then to speak to another manager if possible because I was tired of being ignored. Another manager did finally come and did rectify the situation. Needless to say it shouldn't have taken my persistence and two managers to rectify the situation if this hotel truly offered great customer service. We will be coming back to London but not to this hotel.

    Stayed 5 nights in Nov 2019

    3/5

    • Liked: Cleanliness, property conditions & facilities

    It was just ok they can do better when it comes to making you feel welcome

    Stayed 3 nights in Oct 2019

    4/5 Good

    • Liked: Staff & service, room comfort
    • Disliked: Cleanliness, property conditions & facilities

    Stayed 5 nights in Nov 2019

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