We were extremely disappointed with this property. They were undergoing major renovations in the lobby which did not allow for anywhere to sit as well as much chaos. There was nowhere outside to be picked up by an Uber or taxi so we had to cross the street to another hotel in order to be picked up. The room service wasn’t slow but they never got our order correct and when we asked about it they said it was because it was just too busy. So I ended up going down to the front desk to get the things that I needed. Also the breakfast in the morning wasn’t very good. We had to wait in line to be seated also. We did not have a good experience with the concierge. He wasn’t very knowledgeable and didn’t have any suggestions for us. We had such high hopes and we’re very disappointed in what we got for the price.