Ratings based on 1,966 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
90% of guests recommend
4.1 Room cleanliness
3.8 Service & staff
3.9 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from Montreal

Nice and close to the terminals

Posted 25-Jan-2016
Pros: It was convenient for the airport. The rooms were OK for the price.
Generally a good stay. Spoilt slightly by the temp restaurant facilities, which gave it a school dinning room feel. Food was good, but only had a couple of breakfasts there.
3 out of 5
Recommended
for Everyone
by A verified traveller

Was ok for a 1 night stay before a flight.

Posted 24-Jan-2016
Only issue was a dirty bathroom...otherwise was fine.
3 out of 5
Recommended
for Business Travellers
by A verified traveller

Very convenient to Heathrow T2

Posted 19-Jan-2016
Pros: Location
Cons: Decoration and fittings
Location: Go to airport. No other reason to stay here
Can't be better for Heathrow T2. Hotel is huge and therefore somewhat impersonal. Bar is very expensive. Room was very quiet considering location, but had a water conduit in the corner and you could hear running water like a toilet with a stuck flush - got up to check the bathroom at first, but once I realised what is was could ignore it. Room was pretty small - think boxroom rather than suite. Comfortable though. Why can't hotels manage to seal showers? Floor was flooded after 5minutes, so don't leave clothes on the floor. Summary - basic, quiet comfortable and very convenient
4 out of 5
Recommended
for Everyone
by A verified traveller from central illinois

Good overnight at LHW

Posted 12-Jan-2016
The restaurant is being refurbished. But the buffet on offer in a conference room was a really good deal. Low on ambience, but an amazing number of choices.
3 out of 5
Recommended
for Everyone
by A verified traveller

ヒースロー早朝発便にはオススメ

Posted 08-Jan-2016
Pros: スタッフがフレンドリー&朝食が美味しい(サービスもgood)
Cons: ファシリティーのリノベーションとお掃除スタッフのレベルアップ
Location: とっても便利!自然博物館とV&Aは至近、ハロッズやハーヴェイニコルズのあるナイツブリッジも徒歩圏内。
6 時30分発のフライトだったので、空港至近の…で検索して宿泊しました。出発に関しては4時台のHoppaがあったので、余裕がありました。 なお、宿泊当日(つまりはフライトの前日)に都心から移動し、ホテルのサイトに指定公共バスはこのホテルに宿泊するとヒースローからの交通費無料と書いてましたが(一応、ドライバーにプリントアウトした紙とあわせて口頭でもそのことは主張しましたが)代金支払いの要求ありました(私は当日、オイスターカードのキャッピングレートに達してたので交渉するのが面倒…とオイスターカードをピッ!としました)ので、厳しくお考えの方はホテルに問い合わせをお願いします。 これはあくまでも個人的な感想ですが、都心のホテルよりも代金はかなり安く設備も「much better」ですが、ある意味での便利さは…なので、それは個人の価値観ならびにご判断にお任せいたします。
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 06-Jan-2016
Great. Tesla Supercharger. First choice for Heathrow stay!
4 out of 5
Recommended
for Everyone
by A verified traveller from brooklyn, ny

Convenient

Posted 05-Jan-2016
Hotel was clean, included a gift shop, bar and restaurant and a shuttle to Heathrow. Making the stay very pleasant. I would stay there again.
3 out of 5
by A verified traveller

Posted 30-Dec-2015
Check-in system appalling, impossible to imagine it coping with a busy period
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 29-Dec-2015
Always stay in this Hotel but this time the room we had was not very clean , needed updating and noisy .
3 out of 5
Recommended
for Business Travellers
by A verified traveller

Large hotel, close to the airport

Posted 26-Dec-2015
Pros: Proximity to the airport.
Cons: Ensure the rooms are better prepared with the advertised amenities and properly functioning.
Location: Near the airport.
I stayed at this hotel many times. However this was one of the worse, as the room was not prepared properly (no soap and shower controls not functioning properly).