Ratings based on 2,952 Verified Reviews

3.8 out of 5
81% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Toronto

This is my go to airport hotel in London.

Posted 19-Nov-2017
Pros: Quiet rooms. Friendly,helpful staff.Good restaurant .Accessibility to all transport .
I stay here on arrival and departure from London.The rooms are spacious,comfortable ,clean and quiet.The staff are friendly,knowledgable and accommodating .Food and drink available by room service and the restaurant .Transportation is easy by Hoppa bus,free London transport or taxi.
4 out of 5
Recommended
for Everyone
by A verified traveller from london

Good hotel close to T3

Posted 19-Nov-2017
Friendly staff. Quick check in. Clean adequate room. Free bus to hotel from airport. Good rate on Expedia and nectar points too
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 19-Nov-2017
Convenient for terminal 3. Room was ok. Quiet and comfortable. Value for money.
4 out of 5
Recommended
for Everyone
by A verified traveller from Northampton

Overnight stay

Posted 18-Nov-2017
Pros: Good room and resteraunt.
Cons: None.
Location: None.
All as we required for our flight the following morning - we will definitely use this Hotel again.
4 out of 5
Recommended
for Everyone
by A verified traveller from NI

Easy access for flights out of Hesthrow

Posted 17-Nov-2017
Stayed overnight to catch early flight. Handy to Airport. Great location to outside restaurants, especially 3 Magpies. Cheers
4 out of 5
Recommended
for Everyone
by A verified traveller from Nanaimo, BC

Very convenient to the airport

Posted 15-Nov-2017
Pros: Convenience, Excellent breakfast! Quiet bedroom
Cons: insufficient staff on check-in when we arrived
Excellent location for a short stay between flights. Surprisingly quiet!
5 out of 5
Recommended
for Everyone
by A verified traveller from sydney

Great access for airport

Posted 12-Nov-2017
Clean comfortable and hassle free check in.Thanks for a very comfy night
5 out of 5
Recommended
for Everyone
by A verified traveller from sundridge ontario canada

Drink cost

Posted 07-Nov-2017
Nice place but the bar prices were some what over the top i
3 out of 5
Recommended
for Everyone
by A verified traveller from London

Visit for a conference

Posted 07-Nov-2017
Attend the hotel the night before a interview in the conference centre. The checking in process was smooth and staff polite. I was disappointed to be informed that th gym facilities were closed for refurbishment (no notice on the web site). The room was comfortable. I was offered an upgrade on check and only to be advised that the offer was at an additional cost. Possibly more of a lost in translation incident. I had booked breakfast with the room. A typical hotel breakfast but was lacking any potato in the hot food option and only one cofffe machine was operational at the time of my visit.
4 out of 5
Recommended
for Everyone
by A verified traveller

Overnight before flight

Posted 07-Nov-2017
Pros: Close to T2.
Location: Pub over the road.
It was fine, one night stay, not much more to add.