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Expedia-verified reviews
Excellent!
4.3 of 5 guest rating
Room type Options Nightly price Book
Superior Room
Room with view
269 square feet
1 Queen Bed
(Extra beds available: Crib)
Room sleeps 2 guests
Select dates to see price
Other room types
Superior Room
Room with view
269 square feet
1 Double Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Standard Room
Room with view
269 square feet
1 Queen Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Standard Room
Room with view
269 square feet
2 Single Beds
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Superior Room
269 square feet
1 Double Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Executive Room (Premium)
269 square feet
1 Queen Bed
(Extra beds available: Crib)
Room sleeps 2 guests
Select dates to see price

Get an overview of this hotel
Family-friendly hotel connected to the convention centre in London with restaurant

Popular property highlights

Free WiFi
Pets allowed
Restaurant
Business centre
Laundry facilities

Location

This family-friendly London hotel is located on the boardwalk, within a 5-minute walk of Royal Victoria Bridge and Emirates Air Line Royal Docks Station. The Crystal and Excel Exhibition Centre are also within 15 minutes. Custom House for ExCel Station and Royal Victoria Station are within a 5-minute walk.

Hotel features

Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/café, a sauna and self parking.

Room amenities

All 257 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, guests will find LCD TVs with cable channels, and other amenities include minibars and coffee makers.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

Novotel London ExCeL features a sauna and a fitness centre. Dining options at the hotel include a restaurant and a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 4-star property offers access to a business centre. Event facilities measure 4530 square feet (421 square metres). This family-friendly hotel also offers a terrace, tour or ticket assistance and multilingual staff. Parking is available on-site at a surcharge.

Novotel London ExCeL is a smoke-free property.

  • Bar/lounge
  • Coffee/tea in common areas
  • Lift
  • Fitness facilities
  • 24-hour front desk
  • Business centre
  • Meeting rooms
  • Restaurant
  • Tours/ticket assistance
  • Year Built – 2004
  • Coffee shop or café
  • Free WiFi
  • Self parking (surcharge)
  • Steam room
  • Dry cleaning/laundry service
  • Sauna
  • Smoke-free property
  • Conference space size (meters) - 421
  • Terrace
  • Luggage storage
  • ATM/banking
  • Breakfast available (surcharge)
  • Concierge services
  • Conference space size (feet) - 4530
  • Laundry facilities
  • Total number of rooms - 257
  • Television in common areas
  • Number of floors - 9
  • Number of buildings/towers - 1
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Playground on site
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • French
  • Lithuanian
  • German
  • Italian
  • Spanish
  • Portuguese
  • Polish
  • Russian
  • Romanian
  • Hungarian

Parking

Self parking (surcharge)

Room Amenities

Novotel London ExCeL offers 257 forms of accommodation with minibars and a safe. LCD televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

  • Free newspaper
  • Minibar
  • Free WiFi
  • Coffee/tea maker
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Phone
  • Desk
  • Private bathroom
  • Free toiletries
  • LCD TV
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Number of bathrooms - 1
  • Shower only
  • Free cots/infant beds
  • Cable TV service
  • Room service (24 hours)

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.

Upper Deck – This brasserie serves breakfast, lunch and dinner.

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Accessible parking
  • In-room accessibility
  • Accessibility equipment for the deaf

Hotel Policies

Check-in

Check-in time starts at 2 PM

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets are allowed for an extra charge of GBP 15 per pet, per night.
  • Restrictions apply
  • For more information, contact the property on the number on the booking confirmation

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

No rollaway/extra beds available

Debit cards

Fees

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: GBP 16.45 per person (approximately)
  • Self-parking fee: GBP 18 per night (in/out privileges)
  • Pet fee: GBP 15 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Excel London Novotel
  • Excel Novotel
  • Excel Novotel London
  • London Excel Novotel
  • London Novotel Excel
  • Novotel Excel
  • Novotel Excel Hotel
  • Novotel Excel Hotel London
  • Novotel Excel London
  • Novotel London Excel
  • Accor London Excel
  • Novotel London ExCeL England
  • Novotel London Excel Hotel London
  • Novotel London ExCeL Hotel
  • Novotel London ExCeL Hotel
  • Novotel London ExCeL London
  • Novotel London ExCeL Hotel London

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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