Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.
Located in London's Tower Hamlets neighbourhood, New Road Hotel is in the city centre and near the airport. Whitechapel Gallery and Tower of London are cultural highlights, and some of the area's notable landmarks include The Shard and Big Ben. Looking to enjoy an event or a match? See what's going on at London Stadium or Excel Exhibition Centre. Spend some time exploring the area's activities, including outlet shopping.
4-star London hotel in Tower Hamlets, walk to Brick Lane
A restaurant, a bar/lounge and a coffee shop/café are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, coffee/tea in a common area and conference space. All rooms are soundproofed and offer free WiFi and hairdryers. For a bit of entertainment, flat-screen TVs come with digital channels, and guests will also find rainfall showerheads and safes.
New Road Hotel offers 80 forms of air-conditioned accommodation with a safe and a hairdryer. 49-inch Flat-screen televisions come with digital channels.
Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of We're Good To Go (UK)
Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
No on-site parking available
Food and drink
Cooked-to-order breakfast available for a fee weekdays 7:00 AM–9:00 AM: GBP 15.00 per person
1 restaurant and 1 coffee shop/cafe
Coffee/tea in a common area
Things to do
Dry cleaning service
24-hour front desk
1 meeting room
Conference space (431 square feet)
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible bathroom (select rooms)
Bathroom emergency pull cord
Grab bar near toilet
Low-height worktop and sink
Raised toilet seat
Roll-in shower (select rooms)
Step-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair accessible (may have limitations)
Romance packages available
TV in lobby
49-inch flat-screen TV
Food and drink
Connecting rooms available
Eco-friendly cleaning products used
Iron/ironing board (on request)
LED light bulbs
The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18
Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Staffed front desk
Pets not allowed (service animals welcome)
Children and extra beds
Children are welcome
Rollaway/extra beds are available for GBP 40 per night.
Payment types at the property
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
Fee for cooked-to-order breakfast: GBP 15.00 per person (approximately)
Early check-in is available for a fee (subject to availability, amount varies)
Late check-out is available for a fee (subject to availability, amount varies)
Rollaway bed fee: GBP 40 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
Property is also known as
New Road Hotel London
New Road London
New Road Hotel Hotel
New Road Hotel London
New Road Hotel Hotel London
Frequently asked questions
Can I cancel my reservation for free at New Road Hotel and receive a full refund?
Yes, New Road Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to New Road Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at New Road Hotel?
As of 16 Apr 2021, prices found for a 1-night stay for 2 adults at New Road Hotel on 4 May 2021 start from £52, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is New Road Hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at New Road Hotel?
This property doesn't offer parking.
What time is check-in at New Road Hotel?
Check-in is from 3:00 PM - anytime. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at New Road Hotel?
Checkout is at 11 AM. Late checkout is available for a fee (amount may vary, subject to availability).
Where is New Road Hotel located?
Located in Tower Hamlets, this hotel is within a 10-minute walk of Brick Lane and Whitechapel Gallery. Old Spitalfields Market and Tower of London are also within 2 mi (3 km). Whitechapel Underground Station and London Whitechapel Station are within a 5-minute walk.
Very nice hotel and accommodating. Needed the place to liaise with other NHS trusts for transfers and this hotel is perfect to relax before and after the appointments with the jacuzzi on and spring is in the air. Highly recommended.