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Overview of New Road Hotel

Photo gallery

Featured image
Terrace/patio
Hypo-allergenic bedding, in-room safe, laptop workspace
Hypo-allergenic bedding, in-room safe, laptop workspace
Hypo-allergenic bedding, in-room safe, laptop workspace

New Road Hotel

4 out of 5

4.3/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationBrick Lane6 min walk
    Popular LocationWhitechapel Gallery8 min walk
    Popular LocationOld Spitalfields Market13 min walk
    AirportLondon (LHR-Heathrow)58 min drive

Choose dates to view prices

Deluxe Double Room (Spa bath)

  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room, 1 King Bed

4.6/5 guest room rating
  • 172 sq ft
  • Sleeps 2
  • 1 King Bed

Family Quadruple Room, Multiple Beds

5/5 guest room rating
  • 215 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Large Single Bed

Panoramic Loft, 1 Double Bed

No guest room rating
  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Standard Double Room

4.5/5 guest room rating
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room, Terrace (Hot Tub)

  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

Economy Room, 1 Double Bed

4.6/5 guest room rating
  • 140 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room

4.4/5 guest room rating
  • 231 sq ft
  • Sleeps 2
  • 2 Large Single Beds

About this area

London

Located in London's Tower Hamlets neighbourhood, New Road Hotel is in the city centre and near the airport. Whitechapel Gallery and Tower of London are cultural highlights, and some of the area's notable landmarks include The Shard and Big Ben. Looking to enjoy an event or a match? See what's going on at London Stadium or Excel Exhibition Centre. Spend some time exploring the area's activities, including outlet shopping.
Popular Location

What's nearby

  • Brick Lane - 6 min walk
  • Whitechapel Gallery - 8 min walk
  • Old Spitalfields Market - 13 min walk
  • Tower Bridge - 8 min drive
  • Tower of London - 9 min drive

Getting around

  • London Whitechapel Station - 4 min walk
  • Whitechapel Underground Station - 4 min walk
  • Heathrow Airport (LHR) - 59 min drive

Restaurants

  • Mr White's Chophouse — 1 min walk
  • Bar — 1 min walk
  • Maedah Grill - 3 min walk
  • Bar Indo - 4 min walk
  • Original Lahore Kebab House - 5 min walk

About this property

New Road Hotel

4-star London hotel in Tower Hamlets, walk to Brick Lane
A restaurant, a bar/lounge and a coffee shop/café are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, coffee/tea in a common area and conference space. All rooms are soundproofed and offer free WiFi and hairdryers. For a bit of entertainment, flat-screen TVs come with digital channels, and guests will also find rainfall showerheads and safes.
New Road Hotel offers 80 forms of air-conditioned accommodation with a safe and a hairdryer. 49-inch Flat-screen televisions come with digital channels.

Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of We're Good To Go (UK)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Cooked-to-order breakfast available for a fee weekdays 7:00 AM–9:00 AM: GBP 15.00 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Things to do

  • Arcade/games room

Family friendly

  • Arcade/games room
  • Children's games
  • Dry cleaning service
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • Dutch
  • English
  • French
  • German
  • Greek
  • Hungarian
  • Italian
  • Portuguese
  • Romanian
  • Spanish

Business services

  • 1 meeting room
  • Coworking space
  • Conference space (431 square feet)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 49-inch flat-screen TV
  • Digital channels

Food and drink

  • Champagne service

More

  • Connecting rooms available
  • Eco-friendly cleaning products used
  • Electrical adapters/chargers
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Recycling
  • Safe
  • Soundproofing

Similar properties

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 40 per night.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for cooked-to-order breakfast: GBP 15.00 per person (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: GBP 40 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

New Road Hotel London
New Road London
New Road Hotel Hotel
New Road Hotel London
New Road Hotel Hotel London

Frequently asked questions

Can I cancel my reservation for free at New Road Hotel and receive a full refund?
Yes, New Road Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to New Road Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at New Road Hotel?
As of 16 Apr 2021, prices found for a 1-night stay for 2 adults at New Road Hotel on 4 May 2021 start from £52, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is New Road Hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at New Road Hotel?
This property doesn't offer parking.
What time is check-in at New Road Hotel?
Check-in is from 3:00 PM - anytime. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at New Road Hotel?
Checkout is at 11 AM. Late checkout is available for a fee (amount may vary, subject to availability).
Where is New Road Hotel located?
Located in Tower Hamlets, this hotel is within a 10-minute walk of Brick Lane and Whitechapel Gallery. Old Spitalfields Market and Tower of London are also within 2 mi (3 km). Whitechapel Underground Station and London Whitechapel Station are within a 5-minute walk.

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 181 out of 357 reviews
5 - Excellent 51%
Rating 4 - Good. 126 out of 357 reviews
4 - Good 35%
Rating 3 - Okay. 37 out of 357 reviews
3 - Okay 10%
Rating 2 - Poor. 9 out of 357 reviews
2 - Poor 3%
Rating 1 - Terrible. 4 out of 357 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and accommodating. Needed the place to liaise with other NHS trusts for transfers and this hotel is perfect to relax before and after the appointments with the jacuzzi on and spring is in the air. Highly recommended.
Stayed 1 night in Mar 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel. Great all round
Stayed 1 night in Dec 2020

3/5 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Dec 2020

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, no fridge or kettle though
Stayed 2 nights in Nov 2020

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