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In-room safe, desk, blackout curtains, soundproofing
In-room safe, desk, blackout curtains, soundproofing
In-room safe, desk, blackout curtains, soundproofing
In-room safe, desk, blackout curtains, soundproofing

Guest reviews

4.4/5 Excellent
18 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping


Explore the area

Popular LocationMarble Arch16 min drive
Popular LocationOxford Street17 min drive
Popular LocationKensington Palace35 min drive
AirportLondon (LHR-Heathrow)40 min drive

Choose dates to view prices

  • Studio (Double)

    Room amenities

    • 194 sq ft
    • Studio
    • 1 bathroom
    • City view
    • Sleeps 2
    • 1 Double Bed
    More detailsStudio (Double)
  • Standard Studio (Triple)

    Room amenities

    • 215 sq ft
    • Studio
    • 1 bathroom
    • City view
    • Sleeps 3
    • 1 Double Bed and 1 Single Bed
    More detailsStandard Studio (Triple)
  • Standard Studio

    Room amenities

    • 161 sq ft
    • Studio
    • 1 bathroom
    • City view
    • Sleeps 2
    • 1 Double Bed
    More detailsStandard Studio
  • Comfort Studio, 2 Single Beds

    Room amenities

    • 20 sq ft
    • Studio
    • 1 bathroom
    • City view
    • Sleeps 2
    • 2 Single Beds
    More detailsComfort Studio, 2 Single Beds

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area


Located in London's Camden neighbourhood, Mstay West Hampstead is in a shopping district and near a metro station. Baker Street and Marble Arch are notable landmarks, and travellers looking to shop may want to visit Queensway and Oxford Street. Check out an event or a game at Emirates Stadium, and consider making time for ZSL London Zoo, a top attraction not to be missed. Our guests appreciate the property's central location.

Visit our London travel guide
Popular Location

What's nearby

  • Marble Arch - 16 min drive
  • Oxford Street - 17 min drive
  • Hyde Park - 19 min drive
  • Westfield London Shopping Centre - 21 min drive
  • Kensington Palace - 35 min drive

Getting around

  • London West Hampstead Station - 5 min walk
  • West Hampstead Underground Station - 7 min walk
  • London (LHR-Heathrow) - 42 min drive


  • The Black Lion - 1 min walk
  • Gourmet Burger Kitchen - 1 min walk
  • Alice House - 1 min walk
  • David's Deli - 1 min walk
  • Bobby Fitzpatrick - 2 min walk

About this property

Mstay West Hampstead

3-star London apartments in Camden, near Hampstead Heath
Along with express check-out, this smoke-free apartment building has tour/ticket assistance and a front desk safe. WiFi in public areas is free. Each apartment provides a fridge and a microwave, plus complimentary wireless Internet access and a plasma TV with digital channels. Additional amenities include a coffee/tea maker, a hairdryer and a safe.
Mstay West Hampstead offers 12 forms of air-conditioned accommodation with a safe and coffee/tea makers. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

This London apartment provides complimentary wireless Internet access. Plasma televisions come with digital channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Property amenities


Free WiFi

Food and drink

Coffee/tea maker


Bed sheets provided
Rollaway/extra beds: GBP 25.0 per night


Shower only
Free toiletries
Towels provided


Plasma TV with cable/satellite service

Work spaces



Air conditioning


No pets allowed


No lifts
Smoke-free property

Services and conveniences

Tour/ticket assistance
Daily housekeeping
Iron/ironing board
Luggage storage
Blackout curtains
Safe at front desk
Front desk (limited hours)

Location highlights

Near a metro station
Near a train station
In the shopping district


12 rooms
3 floors
1 building
Built in 2007



Check-in between 2:00 PM and midnight
Late check-in subject to availability
Minimum check-in age - 18


Check-out before 11:00 AM
Express check-out

Special check-in instructions

The front desk is open daily from 9 AM - midnight
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
Front desk location is 274 West End Lane, NW6 1LJ. Please note that full payment is required at the time of check-in.

Access methods

Staffed front desk


Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 25.0 per night.
Cots (infant beds) are available for GBP 15.0 per night

Payment types at the property

American ExpressDiners ClubDiscoverJCB InternationalMastercardVisa

Important information


You'll be asked to pay the following charges at the property:

  • Breakage deposit: GBP 50.00 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Crib (infant bed) fee: GBP 15.0 per night
  • Rollaway bed fee: GBP 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Noise-free guestrooms cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property registration number No Registration ID

Property is also known as

291 Suites Apartment London
291 Suites Apartment
291 Suites London
291 Suites
291 Suites - London Hotel London
291 Suites - London England
Mstay West Hampstead London
Mstay West Hampstead Apartment
Mstay West Hampstead Apartment London

Frequently asked questions

Can I cancel my reservation for free at Mstay West Hampstead and receive a full refund?
Yes, Mstay West Hampstead offers free cancellation on select room rates, because flexibility matters! Please refer to Mstay West Hampstead cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Mstay West Hampstead?
As of 6 Jul 2020, prices found for a 1-night stay for 2 adults at Mstay West Hampstead on 2 Aug 2020 start from £52, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
This property doesn't offer parking.
What time is check-in at this property?
Check-in is from 2:00 PM to midnight. Late check-in is available during limited hours.
What time is check-out at this property?
Checkout is at 11:00 AM.
Where is this property located?
Located in Camden, this apartment building is within 3 miles (5 km) of Hampstead Heath, ZSL London Zoo and Regent's Park. Queensway and Madame Tussaud's Wax Museum are also within 3 miles (5 km). West Hampstead Underground Station is 7 minutes by foot and London West Hampstead Station is 5 minutes.

Guest reviews

Overall score and ratings for Mstay West Hampstead

5 - Excellent
4 - Good
3 - Okay
2 - Mediocre
1 - Poor
Service and Staff
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location near shops. Very clean. Great to have self contained facilities.

Stayed 6 nights in Jan 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, great stay, only one issue

The place is great, location is FATASTIC. lots of great cafes and restaurants arounds, service is great, stuff are nice, very clean! Only thing is that there is no lift and the reception to take the key is a bit away from the building. It's not that bad it's just important to know befroe in case you have big/heavy laguage.

Stayed 2 nights in Dec 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

close to train station; cleaninless, small room but well equipped.

Stayed 1 night in Nov 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2019

4/5 Good

  • Liked: Cleanliness, staff & service, room comfort

the room and contents were good everything was clean towels changed every day,reasonably quiet although there was some door banging especially after midnight some one was banging on the front door for quite a while,the only really negative for us was the windows they need changing the temp in the night was in the minus and it was blowing a gale through the windows please look at these.

Stayed 4 nights in Nov 2019