Hotel staff extremely nice
Staff accommodated an earlier than normal check in (trans Atlantic flight). They were so, so nice. The hotel does need updating, which I understand is almost underway. But the room was clean and stocked with toiletries. I don’t go on vacation to stay in a room, so a little chipped paint bothered me none.
Comment from Hotel Management
12-Jan-2018 by Hugo Stevenson, Hotel Management
It is fantastic to hear that you enjoyed your stay with us at The Millennium Gloucester Hotel London Kensington.
The team and I are delighted that you had an excellent stay, and experienced great service. We truly appreciate your comments and to hear that we exceeded your expectations on this occasion.
I truly hope we will be able to welcome you back to experience another wonderful stay at The Millennium Gloucester.