Check in was good, staff polite and efficient. Room (standard double) was ok. Space wise was quite good including work desk and chair. One arm chair. Big comfortable bed. Clean linen and towels. Walls showing signs of damp (we had expected this after reading recent reviews) but of course could be improved upon. We were on first floor and now view from window due to wall blocking it. Bathroom had shower over bath and room was in good decorative state.
We had received food and beverage vouchers with this booking (£15 each per night) which we used to pay for breakfast both mornings. Breakfast was good. Usual selections but all hot and fresh. The staff were efficient (it WAS extremely busy).
Comment from Hotel Management
18-Apr-2018 by Hugo, Hotel Management
Thank you very much for taking the time to post your review.
I am so pleased to read that you enjoyed your stay at The Millennium Gloucester Hotel London Kensington and experienced great guest service from the team, and you enjoyed the benefit of the vouchers, and the breakfast we had on offer.
I do hope we are able to welcome you back again to the hotel sometime in the future to experience another wonderful stay.
Millennium Gloucester Kensington