Ratings based on 5,006 Verified Reviews

4.0 out of 5
79% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia-verified reviews
5 out of 5
Recommended
for Everyone
by a verified traveller from Yorkshire

Lovely Hotel

Posted 25-Jun-2018
Everything about our stay was great. The concierge service was good, rooms excellent, as was breakfast. It is slightly out of the centre but on good Tube links. We will certainly stay again
4 out of 5
Recommended
for Everyone
by a verified traveller

Good location

Posted 24-Jun-2018
Well located hotel with reasonable facilities and condition. Good value. Great breakfast.
1 out of 5
by a verified traveller

Facilities are good, unfriendly staff

Posted 24-Jun-2018
Facilities and rooms are good. House keeping services are OK. Yet, some of the staff at the front desk were rude and when I complained no body solved the problem. I might not come back again.
5 out of 5
by a verified traveller

This traveller left a rating score only Posted 24-Jun-2018
4 out of 5
by a verified traveller

This traveller left a rating score only Posted 24-Jun-2018
5 out of 5
by a verified traveller from East of England

Posted 23-Jun-2018
Very good hotel. Central London. Very friendly and helpful staff. The only gripe was a noisy ac fan which was no real problem. Room Service was excellent and readonable price. Would definitely stay there again. Highly recommended.
5 out of 5
by a verified traveller

This traveller left a rating score only Posted 23-Jun-2018
3 out of 5
by a verified traveller

Posted 23-Jun-2018
Expensive....... Room okay but basic. Not told about using room card in lift so felt a complete dope as unable to go up and had to ask for help......then it was explained as though I was a child..... Shower head old dirty and rusty.....
5 out of 5
by a verified traveller

Posted 22-Jun-2018
I was tossing a few different locations around, but I really lucked out when picking this one. It was a great rate, and it really surpassed my expectations. The location was perfect and right next to subway. It is a quiet and beautiful neighborhood, yet there is so much to do just around the corner. It was a perfect spot to bring my mom to show her as much of London as I could in a weekend. The proximity to so much of London helped. The staff was very kind and the room was incredibly clean and very spacious. I would be happy to stay here the next time I’m in London and would recommend it to anyone.
5 out of 5
by a verified traveller

Posted 21-Jun-2018
Comment from Hotel Management
22-Jun-2018 by Hugo Stevenson, Hotel Management
Dear Guest, Thank you for taking the time to review your recent stay at the Millennium Gloucester Hotel London Kensington, we appreciate your valued feedback. I do hope we are able to welcome you back again to the hotel sometime in the future. Kind regards, Hugo Stevenson Operations Manager