Ratings based on 2,567 Verified Reviews

4.2 out of 5
90% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Couples
by A verified traveller

Posted 03-Jan-2017
Helt fint hotel 5/5, alt var godt, personalet var flinke. Maden var også god samt placering var rigtig god.
5out of 5
Recommended
for Everyone
by A verified traveller from dominican rep.

Nice buffet, good prices, excellent room

Posted 02-Jan-2017
Pros: Amenities and room
Cons: Staff need to improved a little bit
Location: It is fine location
It was really great overall,fine foods, plenty of amenities, excellent room, comfortable
4out of 5
Recommended
for Everyone
by A verified traveller

Fint og sentralt hotell

Posted 28-Dec-2016
Veldig fint hotell med hjelpsomt personale. Gåavstand til Oxford Street, Madame Tussauds og andre attraksjoner. Veldig fornøyd med oppholdet.
2out of 5
by A verified traveller from F

Ok hotel

Posted 19-Dec-2016
The standard room was really small. And the bathroom was tiny. There was no nice views from the Windows. And we barely slept because of the street noise. The hotel staff kept waking us up in the hall ways too with making noise and talking. Our hotel door handle didn't work properly either and kept locking us out.
4out of 5
Recommended
for Everyone
by A verified traveller from Bristol

Average comfort, average service: nothing special

Posted 19-Dec-2016
Pros: Comfortable room. Quirky but effective lift system. Charming cleaners.
Cons: Reception staff could be more helpful. Pictures on the bare walls. Sufficient tea/coffee/chocolate for two people twice a day.
Location: Great location.on Marylebone Rd. Next to Regents Park, near to shopping in Oxford Street going south, and the Bohemian atmosphere of Camden going nort
Comfortable room, good bed, small but functional bathroom. Bare wall with no pictures - didn't feel homely. We had one tea bag between two of us - not very generous. The lifts are quirky - you pre-select your floor and the designated lift takes you there - but it's an efficient system. Biggest disappointment was, having asked for a carrier bag at reception, to be told to see the concierge about 10 feet away at the same desk, where we gave up queuing after 10 minutes while three unoccupied receptionists stood around chatting: not impressed, didn't make us feel at all special. We'll come back if we have to, but won't go out of our way to be here.
3out of 5
by A verified traveller from Paris

Peut mieux faire

Posted 28-Nov-2016
J'ai choisit une chambre douvle avec lit individuel et très franchement je suis décue de la taille de la chambre! On peut à peine circuler dedans, les lits sont petits et la salle de bain est si petite qu'on y tient pas à 2! La baignoire est si petite qu'on peut difficilement y faire demi tour! Petit déjeuner en revanche très bon et varié dans les choix.
4out of 5
Recommended
for Everyone
by A verified traveller from Assendelft

goed hotel midden in het centrum

Posted 28-Nov-2016
Pros: goede service
Location: dichtbij Oxfordstreet en Regentstraat
goed hotel midden in het centrum makkelijk met de metro vlakbij
2out of 5
by A verified traveller from Chile

Bad experience

Posted 25-Nov-2016
Bad experience! First, they cancelled with no reason my reservation although was paid! Had to wait for more than an hour to get it resolve, after 2 calls with Expedia agents. Then they said that the rate was too low for my room, although I booked and paid the listed rate!! At the end they honored the reservation... In 3 nights, they never clean the room on evenings. Finally, although they promised me a late check out, when I asked for it the guy in the reception without looking at the computer, but with a nice smile, said no! This was my 4th time in the Hotel, second this year, and for sure the last one!
5out of 5
Recommended
for Everyone
by A verified traveller from hampshire

Posted 21-Nov-2016
Great hotel with well appointed rooms which are quiet and very comfortable. The espresso pod machine was a nice touch but no option to have any coffee other than an espresso which would have been nice. Check in to a while with minimal communication from the receptionist who was pleasant nontheless. Would recommend and would book again.
2out of 5
by A verified traveller from US

Posted 21-Nov-2016
Whole small rooms with very poor soundproofing Whole small rooms with very poor soundproofing