Ratings based on 2,583 Verified Reviews

4.2 out of 5
90% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller from LA

Love the location , close to the tube

Posted 19-Feb-2017
Staff were very helpful. Place very clean. We upgraded to a bigger hotel with lounge pass , called Level one and is so worth the money !
4out of 5
Recommended
for Everyone
by A verified traveller from Madrid

Zona tranquila y buena comunicacion

Posted 19-Feb-2017
Personal muy amable y atento. Muy bien el desayuno. El hotel está muy bien comunicado, a un km del British y de Oxford Street. Metro y autobús cerca, Camdem a un par de km andando.
4out of 5
Recommended
for Everyone
by A verified traveller from 日本

アクセスも良く清潔なホテル

Posted 17-Feb-2017
ロンドンでの宿泊は初めてでしたが一緒に泊まった友人曰く価格からするととても清潔でアメニティもしっかりしているようでした。機会があればまた利用したいです。
3out of 5
by A verified traveller from Midlands

Sorry, but expected better for the price

Posted 08-Feb-2017
Pros: Breakfasts good.Luggage storage excellent. Fascinating lift system. Good location
Cons: Need more staff on reception. Room size for price very meagre. Overall, very pricey - trying to be something special, when the experience was very ord
Location: Good location with several good eating/drinking houses close by, Regent Park 2 minutes away, and 2 underground stations very close
Stayed 3 nights. First 2 nights as a single occupant in a tiny room. Toilet bath and sink squashed into a very small space, making bath almost impossible to get into without being a contortionist. Sink blocked , so asked for it to be sorted., whilst I was out. On return, looked as if it had een "plungered" but debris left uncleaned around the sink. Tried to wash it away, and found sink STILL blocked, so had to call to get job done again. Third night, 2 of us in a "King bed " room. Room filled by king bed, no room otherwise to swing a cat. Airconditioning did not work, so spent nigt with window open, with noisy road outside after being too hot lying on top of bed clothes until 3am trying to sleep. Expensive drinks bar - £29.95 for a single port and a single G+T. Took 45 minutes to check out on a Sunday morning.
5out of 5
Recommended
for Everyone
by A verified traveller

super gelegen, sehr ruhig in den Zimmern

Posted 31-Jan-2017
Pros: die Fahrstühle
Location: Park, Zoo, Royal College of Physicians
Nähe zur U-Bahn, zu Restaurants und zum Park. Wir hatten kein Frühstück, aber das konnte man in unmittelbarer Nähe in den Restaurants bekommen. Wir haben aber gehört, dass das Frühstück und auch die anderen Mahlzeiten sehr lecker waren. Das Personal war super und sprach englisch und spanisch (deutsch habe ich gar nicht getestet).
5out of 5
Recommended
for Everyone
by A verified traveller from new york

Very nice hotel

Posted 21-Jan-2017
Close to train station, bus stop, shopping and pub
4out of 5
Recommended
for Everyone
by A verified traveller from ドイツ

ロケーションとスタッフの対応は良い

Posted 20-Jan-2017
ロケーションは良かった。ショッピングに便利。その他は普通だが悪くも無い。浴室の排水がつまり気味。湯沸かしポットとコーヒー、紅茶は有難い。ロビーにも紅茶のサービスがあった。スタッフの対応も良かった。
5out of 5
Recommended
for Business Travellers
by A verified traveller from Isle of Man

Posted 20-Jan-2017
Pros: staff are super - and The Level facilities
Cons: hours of service in The Level as a club / meeting lounge to accommodate late night meets we travel in for
Business venue - very good -location also convenient for all
5out of 5
Recommended
for Couples
by A verified traveller

Posted 03-Jan-2017
Helt fint hotel 5/5, alt var godt, personalet var flinke. Maden var også god samt placering var rigtig god.
5out of 5
Recommended
for Everyone
by A verified traveller from dominican rep.

Nice buffet, good prices, excellent room

Posted 02-Jan-2017
Pros: Amenities and room
Cons: Staff need to improved a little bit
Location: It is fine location
It was really great overall,fine foods, plenty of amenities, excellent room, comfortable