Stayed with my mom for 6 nights. The staff was really excellent, friendly yet professional. Smaller hotel, not for someone who likes the buzz of a big chain-type hotel. This is more quiet, elegant and personal. The suite was exactly what we needed: really comfortable beds, nice bath, spacious living area to relax after a long day. Although a little small for real cooking (and who wants to cook on vacation anyway?), the kitchen was perfect for coffee in the morning with a fridge big enough for the wine we brought from Paris. Next trip to London, I would stay there in a heartbeat!
Traveller from Chicago, IL, USA
Located in London City Centre, this aparthotel is within a 10-minute walk of Grosvenor Square, Marble Arch, and Selfridges …More
While the staff and the room were lovely overall, my main problem was with the couch in the room. It was so filthy that I could not sit on it for the 11days that I was there. Not only were the seat cushions, arms, and back of the couch visibly stained, but there was also a hole in the fabric of one of the seat cushions. I went downstairs and informed the manager about this. He sent a staff member named Vlad with me to look at the couch. Vlad looked at the couch and said that he would go downstairs, inform the manager of what he saw, and call me in 15 minutes. I never heard from anyone about the couch again and the matter was never resolved.
Traveller from Brooklyn, NY
Located in Canary Wharf, this luxury hotel is within 3 mi (5 km) of East London Mosque, Tower of London, and Excel Exhibition …More
The staff and hotel were lovely, very welcoming and always so helpful with inside tips and recommendations.Rooms were spacious, with great views of iconic London and food impeccably delicious. Afternoon tea is a must.
Traveller from Toronto
Once a monastery, this newly refurbished hotel is set on a side street 1 block from Westminster Abbey and the Houses of …More
"Beautiful hotel, a little too far from most things"
Everything about the hotel was wonderful, however, being based in the City, makes it very difficult to find places to eat, or drink outside of the hotel itself. This is especially true at the weekend when the city is pretty much closed. For those who don't know London very well, the City is the financial district of London and as you would imagine is focused on businessmen and not tourists.
St Paul's Cathedral, The Barbican, Shakespeare's Globe and the Tower of London are nearby, and the West End and Theatreland …More
The staff were attentive and helpful without being overbearing. The room was tiny by US standards, but I've come to expect that when traveling in the UK. It was laid out well and was very quiet, which was helpful to rest from the noise of travel and being out and about. I had a classic single room (twin size bed), and it was just right for myself and my needs. If you are a particularly large person, you would want to request a room with a larger bed.
Traveller from US
Located in South Kensington, this luxury hotel is within 1 mi (2 km) of Diana Memorial Playground, Imperial College London …More
Stayed here for a couple of days break - very pleased with the standard of accommodation - big room, lovely comfy big bed, modern HD TV, clean modern shower, basin & toilet. Staff very friendly and efficient. We had a room overlooking the racecourse with huge windows letting in the afternoon and evening sunshine. The grounds were well tended and pleasant to stroll around in the evening. We thoroughly recommend this hotel.
There was just one slight drawback - the shower was very slow to drain so we ended up in a couple of inches of water at the end of using it - there may be a problem with the drains as the basin waste was odorous enough for us to have to close the bathroom door. I am sure that a little attention would clear this problem - I did notify reception when checking out. Also make sure to close the windows at night, the hotel is close to Gatwick Airport's flight path.
Traveller from Oxfordshire
Situated near the airport, this luxury hotel is 0 mi (0 km) from Lingfield Park Racecourse and Golf Club and within 9 mi (15 …More
Thanks to the staff for upgrading us on our wedding night and giving us some prosecco.
The room was nice and bed comfortable. The breakfast wasn't brilliant but there were lots of choices and the waitress was friendly.
Traveller from London
Situated near the airport, this hotel is within a 15-minute walk of Twickenham Stadium and Twickenham Stoop Stadium. Griffin …More
Great hotel, clean and very comfortable and the most fantastic views of the London Eye and Big Ben. However, very disappointing breakfast, no fried eggs, hash browns, sausages, pancakes, muffins. Considering this was a 5 star hotel the breakfast was very poor compared to 3 and 4 star Marriott hotels we have stayed in.
Traveller from Lincolnshire
This grand historic hotel is situated in central London, right on the South Bank; Big Ben is opposite and the London Eye is …More
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