The hotel is amazing, staff could not be more helpful, hotel kept beautifully and breakfast was perfect! The room was spotlessly clean, decor was perfect and bath products smelt amazing, however as a family of 4 we all found the beds to be extremely uncomfortable, therefore we did not sleep well, woke the next day all exhausted and this was so disappointing. This did impact on our next day in London as we all felt so tired we actually cut our day short. The hotel was lovely but unfortunately we would not stay again due to bed comfort.