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The Chelsea Harbour Hotel - London Hotels
Rating: 5.0 Stars
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The Chelsea Harbour Hotel

Chelsea Harbour, London - Map
"Big rooms, great location, poorly run hotel."
We stay at the Chelsea Harbour Hotel when we are in town as it is located right next to our old neighbourhood. The location is great, right on the river, 5 mins from Kings Road and all the rooms are suites. The hotel is supposed to be non smoking but we have had on going issues with being smoked out of our rooms, having to change rooms twice during one stay. The staff said they don't really have any control over the guests smoking and cannot police it, so unfortunately smoking in the hotel remains an issue. The hotel is not run very well, with staff often making mistakes, forgetting luggage, ringing on doorbells of the wrong room, it seems there is little/ bad communications between staff and trying to get things done, such as moving rooms because of smoke can be like pulling teeth!! We have received compensation after multiple attempts to do so. Getting simple things done in this hotel can be a struggle, but locations is great and the rooms are big...
A Traveller
This London hotel overlooks the boats in Chelsea Harbour, within 2 kilometers of Stamford Bridge Stadium, Battersea Park, and …More

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