Ratings based on 373 Verified Reviews

4.4 out of 5
92% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5out of 5
for Everyone
by A verified traveller from Long Ashton, Somerset


Posted 12-Nov-2016
Pros: The staff were very attentive and the hotel was well presented.
Cons: A backup generator, and what appeared to be minor power cuts, knocked out the computers for a while and no payment receipts were available.
Location: We were at the hotel for a funeral next day and so the rest was not important. Having said that the location, with the racecourse is excellent.
Only downside was that my wife ordered Plaice for a main course and what was delivered - Pork Loin! The reason given was that the chef was new - I am not a chef, by any stretch of imagination, but even I know the difference between fish and meat!
5out of 5
for Everyone
by A verified traveller from US

Beautiful country club

Posted 06-Nov-2016
I had no bad experience there. The people were wonderful and everything was clean
5out of 5
by A verified traveller

Posted 17-Oct-2016 on Hotels
Very pleasant settings. Lovely room, well equipped for a standard room. Helpful friendlystaff.
5out of 5
by A verified traveller

Great location, highly recommended!!!

Posted 10-Oct-2016 on Hotels
Perfect view of the race course, perfect start to my upcoming wedding.
1out of 5
by A verified traveller

Far far from LGW

Posted 21-Sep-2016
Pros: Expedia when searched hotels LGW
Cons: should not be in the list of hotels near LGW
Had to pay a taxi £50 return and extra 2 hours to get to the hotel and back as it is at least half an hour drive each way to Gatwick.
5out of 5
by A verified traveller

Awesome hotel

Posted 16-Sep-2016 on Hotels
Absolutely gorgeous hotel in a perfect location, friendly staff all helped to make the perfect stay.
5out of 5
by A verified traveller from Burgess Hill

Lovely relaxing Spa break

Posted 12-Sep-2016 on Hotels
Had a lovely relaxing 24 hours booked a Spa package separately to hotel booking and we were able to check in on arrival at 11:00 which was excellent.
5out of 5
for Couples
by A verified traveller from Oxfordshire

Very pleasant hotel overlooking racecourse

Posted 10-Sep-2016
Pros: The large room, comfortable bed, modern bathroom, large windows and very pleasant setting on the racecourse; the friendliness/efficiency of the staff
Cons: Drain in bathroom.
Location: Splendid location - ask for room facing racetrack as the view is lovely. As National Trust members we went to Chartwell and Sissinghust.
Stayed here for a couple of days break - very pleased with the standard of accommodation - big room, lovely comfy big bed, modern HD TV, clean modern shower, basin & toilet. Staff very friendly and efficient. We had a room overlooking the racecourse with huge windows letting in the afternoon and evening sunshine. The grounds were well tended and pleasant to stroll around in the evening. We thoroughly recommend this hotel. There was just one slight drawback - the shower was very slow to drain so we ended up in a couple of inches of water at the end of using it - there may be a problem with the drains as the basin waste was odorous enough for us to have to close the bathroom door. I am sure that a little attention would clear this problem - I did notify reception when checking out. Also make sure to close the windows at night, the hotel is close to Gatwick Airport's flight path.
3out of 5
for Couples
by A verified traveller from Essex

OK stay, very close to race-course

Posted 31-Aug-2016
Pros: The breakfast, it's location & the Spa.
Cons: Attention to small details could be improved. Don't offer a wake up call if it isn't going to happen. Ensure Rooms & bedding is spotlessly clean.
Location: Situated to the side of Lingfield Racecourse. Beautiful setting / grounds.
I was given a room with disabled access, which I didn't need. I asked reception if anyone else needed it but they just said this was the room I had been assigned. I accepted the offer of a wake up call, but this did not happen. Breakfast was plentiful & of a high standard, the staff at breakfast were very helpful & pleasantly welcoming. The Spa area was nice. A little small, but clean & relatively well maintained. My bed was extremely soft. I am sure many would say it was lovely, but it did not suit my personal preference. Room was quite clean although there was a tissue on the floor when I entered the room for the first time. It was still in the same place after I left 2 days later. I hoped those servicing the room during my stay would have noticed, but they didn't. The bedding had a couple of marks on them. I expected more of this hotel. The evening meal I had at the restaurant was very nice but expensive for what it was.
5out of 5
by A verified traveller

Chill out time

Posted 31-Aug-2016 on Hotels
Chill out time and convenient for us to go to the Oxted and Edenbridge Agricultural show that is always every Sunday and Monday of the August bank holiday weekend. It's a very good show!