Ratings based on 3,742 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
90% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller from UK

Good hotel for the price

Posted 05-Dec-2016
Hotel was comfortable with good size room. Breakfast was very nice. Good value for money for a London hotel.
4out of 5
by A verified traveller

Near Hyde Park

Posted 01-Dec-2016
Close to city but far enough out so as not to be affected by crowds. Clean and comfortable.
3out of 5
by A verified traveller

Ample accomodation in a great location

Posted 29-Nov-2016
Was a acceptable hotel in a great location. The facilities were not the higest standard but to be expected in the older buildings in the area.
5out of 5
by A verified traveller from Princeton, NJ

Great hotel friendly helpful staff great location

Posted 29-Nov-2016
Staff so helpful and cheerful Hotel next to Hyde Park Clean, comfortable!
3out of 5
by A verified traveller

Good for site seeing and shopping.

Posted 28-Nov-2016
Hotel was clean and friendly. Excellent situation for tube and access to Hyde Park, shops and museums. Room was very small for a twin but clean. Beds were very hard and flat pillows! Breakfast was good and plentiful. Fine for 1 night, but I wouldn't want to stay much longer .
4out of 5
by A verified traveller from Gjøvik

Sentralt hotell i rolig område nær Hyde Park

Posted 27-Nov-2016
Pros: Likte beliggenheten, rolig område med lite støy. God nok kvalitet på hotellet, og hyggelig personale!
Cons: Dusjen burde oppgraderes, den var ikke så enkel å bruke.
Location: Restauranter, butikker, Hyde Park, Tube og Paddington st. ligger i nærheten. God beliggenhet!
Ålreit hotell nær Hyde Park, tube, og Paddington Station. Alt i gangavstand! ca 20 min å gå til Oxford Street, og flere butikker/restauranter i nærområdet. Svært hjelpsomt og hyggelig personale! Reiste med baby og fikk låne barneseng da jeg spurte ved ankomst. Rommet hadde alt jeg trengte for å ha et ålreit opphold med baby. Vi fikk også kjøpe middag i restauranten sent en kveld, og fikk låne barnestol til frokosten.
3out of 5
by A verified traveller from New York

Good location

Posted 22-Nov-2016
Pros: Clean. Well located.
Cons: Breakfast choices. A more generous feeling in the room - better soap, provide a wash clothe and shower cap, for example. More staff is needed.
Location: Near Hyde Park, the tube and Paddington Station.
My small room was clean and neat. Housekeeping staff was thorough and accommodating. Breakfast was overpriced and had no gluten-free or lactose-free options, no hot cereal, mostly canned fruit, terrible scrambled eggs and no other egg options, very good bacon but very limited choices over-all, in an over-crowded dining room. I was sick one day and stayed in my room - in the early afternoon screaming sirens started to sound in the room; when I called the front desk I was told "That is normal" and then the sirens stopped! Horrible, greasy, small soap, one small box of tissues, two instant coffee packets, one pencil - cheap feeling. One of the two elevators broke down on Friday and remained out of service throughout the next three days - many of us took to walking up and down multiple flights of stairs.
4out of 5
by A verified traveller


Posted 21-Nov-2016
3人で4泊しました。 朝食付きにして一人当たり7000円弱であまり期待していなかった分、良いと感じました。 まず部屋が広かったです。 トリプルルーム(ファミリールーム)でシングルベッドひとつ、ダブルベッドひとつということでしたが、実際はシングルベッドふたつ、ダブルベッドひとつでした。おかげで3人共に快適に眠れました。ベッドの硬さも適宜で、柔らかすぎて沈み込むということはなかったです。 ロンドンのホテルでよく見るレビューに「トランクが広げられなかった」というのがありますが、全くそんなことはなく、散らかしても平気なくらいでした。 設備的には古いですがバスルームも広いです。ドライヤーは確かにいつの時代のものかと思うほどですが、十分に乾きます。 アメニティは好みが分かれるかと思います。私は香りがあまり好きではありませんでした。 歯ブラシはないと分かっていたので持参しました。 朝食はブッフェ式で、こちらも全く期待していませんでしたが、どれも美味しかったです。食パンはロースターで焼くことができます。クロワッサンは持ち帰りたいほど風味豊かで美味しかったです。 コーヒー、紅茶はポットで出てきます。たっぷり2杯分以上ありますし、希望すれば大きめのポットで出してくれます。 席の間隔は少し狭いと感じました。 リフトは二基ありますが、よく止まっていました(out of order)。 また、部屋によっては廊下の先に階段や扉が複数あり、リフトで上がった意味がなく、バリアフリーにはほど遠いです。 あと嬉しかったのは、チェックアウト後に荷物をひとつ1ポンドで預かってくれることです。パディントン駅などのバゲッジサービスを利用すると6時間で11ポンドもかかります。 スタッフは総じてフレンドリー。いろんな国籍の方が働いているので、こちらの英語が拙くても充分に通じます。 何処へ行くにもアクセスが良い上、バス路線から一本奥まっているのでとても静かです。 周りには美味しくて安いレストランがたくさんあり、治安も良く、夜歩いても大丈夫でした。 ベイズウォーター駅の近くにはSainsbury'sもあるので何かと便利です。
4out of 5
by A verified traveller from US

Nice Hotel Option Near Paddington Station

Posted 18-Nov-2016
My daughter and I stayed at this hotel for 4 nights in November. We liked the location a lot, easy walking distance to the Lancaster Gate Tube stop and it's about a 12-minute walk to Paddington Station. The hotel is in a very quiet section of London (Bayswater) and very close to Kensington Palace. The hotel itself was above average for a London tourist-class hotel. The staff was very helpful and we were very pleased to be able to check-in early on the day of our arrival. The rooms are small but very clean. Some of the amenities that you might see in a US hotel were not in the room, like facecloths for instance or those plastic laundry bags but adequate bath towels and shampoo, shower gel were supplied. There was a nice hairdryer in the desk drawer. We did appreciate the heated towel bar in the bathroom. We opted for a breakfast package and were very pleased with the buffet which included breads, cereal, ham, sausage, eggs, fruit, yogurt, oatmeal and much more. Overall, we were pleased with the value, service and quality. We would recommend it to other travelers.
4out of 5
by A verified traveller

Roligt hotel. God beliggenhed.

Posted 15-Nov-2016
Pros: Morgenmad buffeten var god. Rengøring og adgang fin.
Location: Gå en tur i parkerne lige overfor, eller tag bus eller metro til alle seværdigheder
Hotellet levede op til vores forventning. Personalet er servicemindede og imødekommende. Tæt på park og adgang til bus og metro