Ratings based on 3,653 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
90% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller

Pleasant and central

Posted 27-Sep-2016
Pleasant and central. Very good breakfast! Close to Hyde park.
4out of 5
by A verified traveller from Wales

Convenient, accessible and welcoming

Posted 23-Sep-2016
Pros: All facilities and amenities were very good. Excellent choice of items for breakfast.
Cons: Very little.
Location: Close to three bus routes and three tube stations, yet just off the main road, so quite location.
Everything was fine, bar one aspect. A notice in the bathroom advised guests who wished to re-use towels to replace them on the towel rail. This was done - but the towels were still replaced! Also partly used bars of soap were removed each day and replaced by a new, wrapped one. What a waste! If this happens in each room, in each hotel, in each city/town.
4out of 5
by A verified traveller from Cornwall

Excellent hotel, good value.

Posted 23-Sep-2016
Stayed three nights, excellent location , polite and very helpful staff. Good choice at breakfast, good quality food, just a little to cosy in restaurant seating. Enjoyed our stay very much and will go again.
4out of 5
by A verified traveller from Norddeutschland

Großes Hotel in Top-Lage nahe Zentrum und Tube

Posted 22-Sep-2016
Pros: Lage und Freundlichkeit des Personals, tadelloses W-Lan.
Cons: Ausstattung Armaturen Bad/Schrank, mehr Kleiderbügel/Kleiderhaken/Ablageflächen, gezieltere Leselampen.
Location: Spaziergang durch Hyde Park/Kensington Gardens; viele Stadtviertel sind zu Fuß zu erreichen.
Ein angenehmes Hotel für eine London-Städtereise. Beste Lage nahe Tube (Central Line), Hyde-Park, Kensington, Notting Hill und Zentrum. Ruhige Straße, ebenso ruhiges Zimmer. Ablagefläche im Schrank sind etwas knapp gehalten, einzig im Bad sind die Armaturen schon etwas in die Jahre gekommen und der Schrank im Zimmer ebenso, aber alles soweit ok. Dusche in Badewanne mit Duschvorhang, daher Einstieg sehr hoch. Personal hilfsbereit und freundlich. Beim Frühstück hat uns nichts gefehlt. W-Lan kostenlos in allen Bereichen. PC für Gäste in der Lobby (nicht genutzt), einige Info-Materialien.
4out of 5
by A verified traveller from Massachusetts, USA

Nice hotel at a reasonable price

Posted 20-Sep-2016
Pros: Location
Location: Shopping, sightseeing and nightlife were all close by.
We arrived at about 10am and were able to check into our room. The staff on reception were welcoming and helpful. We took the elevator to our floor but still had to lug the cases up about five stairs. The room was small but had everthing we needed. The hotel was close to the shopping of Oxford Street and the beauties of Hyde Park. The underground station was about a half mile away - very walkable. There was a pleasant bar and restaurant in the hotel and the food we had ther was good.
3out of 5
by A verified traveller

Posted 19-Sep-2016
Standaard netjes, goed gelegen vlak bij Hide Park, wat onpersoonlijk. Betrekkelijk duur, maar vooruit, het is Londen.
3out of 5
by A verified traveller from belmont ca

Great location, nice but very basic hotel

Posted 18-Sep-2016
I get basic, I don't spend much time in a hotel. In sleep out. But even in a basic experience I like something, one thing, special. Maybe a great bar, maybe a welcome drink, nice bathroom, or just a great smelling shampoo. Something. This hotel was basic across the board... very nice staff and excellent location but I wouldn't stay here again
3out of 5
by A verified traveller from Vancouver

Close to Hyde Park and Hop on Hop off

Posted 17-Sep-2016
Average and the free wifi only works in the lobby.
3out of 5
by A verified traveller

Conveniently located. Good value.

Posted 16-Sep-2016
The rooms are small, but otherwise good for a short stay.
4out of 5
by A verified traveller from Manchester

Billy Joel Stopover

Posted 16-Sep-2016
Stayed here when attending the Billy Joel concert, staff were pleasant and room as comfortable. We opted for the breakfast which was good although there was a wait to be seated.