Ratings based on 3,780 Verified Reviews

3.9 out of 5
90% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller from Los Angeles

Nice, quant hotel close to bus stops and tube.

Posted 16-Jan-2017
Short walking distance to restaurant and public transportation. Rooms are small but functional. Staff was very helpful and friendly.
5out of 5
Recommended
for Everyone
by A verified traveller from Lancaster

Lovely hotel, close to Hyde Park

Posted 16-Jan-2017
Pros: Location, staff, value. It also has a late standard check out time - which was great for a gentle start on my day of departure
Location: The hotel is 50m from Hyde Park, walking distance to Paddington Station...its close to everything
I booked this hotel for a short break in London. The staff were friendly on arrival and throughout my stay. The room was clean, comfortable and well maintained. It was excellent value for money. I'll stay again.
4out of 5
Recommended
for Everyone
by A verified traveller

ロンドンで比較的リーズナブルなホテル

Posted 15-Jan-2017
地下鉄の駅もバス停も近くて便利です。古くても清潔感のある素敵なホテルでした。朝食も美味しく、ホテルの接客も良かったです。また次も利用したいです。
4out of 5
Recommended
for Families
by A verified traveller

bra läge till shopping på Oxford och Regent steet

Posted 13-Jan-2017
Pros: läget
Cons: Dåligt. Hotellet tar betalt (1 pund/väska) om du vill lämna bagaget ngn timme i receptionen.
Perfekt hotell för shopping. Bussförbindelserna är mycket bra åt alla håll.
5out of 5
Recommended
for Everyone
by A verified traveller from U.K.

Visited in Jan'17 , winter time

Posted 12-Jan-2017
Pros: Location, clean and spacious.
Cons: Bath drainage
Location: Walk to Hyde Park, enjoy street sensations,bus rides, near to good Chinese (Queensway) and Italian restaurants, good dining area
The room rate is extremely good for the level of comfort; would rate this hotel at the top of the 3*. There is one thing not excellent though -the bath does not drain well. Thank you Mrs Blowers
4out of 5
Recommended
for Everyone
by A verified traveller

Hübsches Stadthotel in guter Lage

Posted 09-Jan-2017
Dies ist ein hübsches Stadthotel mit typisch englischer Einrichtung. Die Zimmer sind ordentlich und sauber. Hier und da könnte die Einrichtung z. B. der Teppich oder im Bad die Dusche mal auf neuerem Stand gebracht werden. Aber das Preis Leistunsverhältnis stimmt. Das Personal ist sehr freundlich und die angebotenen Speisen und Getränke in der Bar sind alle sehr gut. Wir haben uns, für einen Kurztrip nach London, hier sehr wohl gefühlt.
1out of 5
by A verified traveller from 日本

思い出すのも苦痛

Posted 08-Jan-2017
着込んでベッドに入っても寝具の状態悪く特に朝方何度も眼を覚ます、 建物古く床が軋むのは仕方ないにせよ全体的に音洩れに悩まされた。 二日間寝不足で正直二度と泊まりたくない、 余りにも料金と見合ってないので思い出すのも苦痛で本当はアンケートしたくなかっ程、無事に帰国できたのが最大の救い!
4out of 5
Recommended
for Families
by A verified traveller

Hübsches Hotel in U-Bahnnähe nahe dem Zentrum.

Posted 07-Jan-2017
Pros: Lage, Zimmer
Cons: Frühstück incl. Raum. Infoprospekte zu Sehenswürdigkeiten.
Location: Hydepark und Oxford Street (shoppen). Pubs und andere Essensplätze in Fußmarschnähe. Kensingtonpalast.
6 Nächte, angenehm großes Dreibettzimmer, freundliches Personal. Kein Frühstück genommen ( 1 mal bezahlt) 3 U-Bahnstationen in der Nähe, ebenso Bus.
4out of 5
Recommended
for Everyone
by A verified traveller from Baltimore

Nice hotel!

Posted 03-Jan-2017
Pros: Loved the bathtub that was perfect for soaking in!
Cons: The doors should touch the floor, not space so that everything that happens in the hallway is heard in my room. Walls could be a little thicker.
Location: Near multiple tube stops, restaurants, Hyde Park, Kensington Palace, Italian Gardens.
We stayed at Lancaster gate from 12/24 to 1/1. The hotel staff was always very friendly and helpful when needed. Someone was always at the front desk, the bar, and the restaurant. Hotel is close to multiple tube stations, Hyde Park, and Paddington Station for the trains. The beds were comfortable, the pillows were plush, not too firm not too soft, and the bed was warm. The bathroom even had a towel warmer :) One of the largest downsides was the noise. The door to our room left about 1.5 inches of space between the bottom of the door and the floor. Therefore, ANYTHING happening in the hallway we heard clearly at all hours of the night. We solved the issue by stuffing towels under the door but the door should definitely touch the floor... Additionally, the walls seemed to be paper thin. Often times, at 6am, we heard our neighbors up and talking and moving around. There wasn't a fan in the room to provide any sort of white noise. Once again, easily fixed by downloading a white noise app on my phone and playing that all night. All in all, nothing huge that would turn me off from this hotel. I would definitely stay here again, and have the white noise app on my phone :)
4out of 5
Recommended
for Everyone
by A verified traveller

Stay experience

Posted 03-Jan-2017
Pros: Clean and Convenient
Cons: Nothing
Room is big. I booked Room 603 is a big room. Clean and comfortable