- Liked: Property conditions & facilities
- Disliked: Staff & service
I usually never write a review but I have to this time. It has no elevators. We were 3 girls traveling from the states and we had big suitcases. There was no one to help. On asking they said they can not help us with that. We somehow managed to take our 23kgs 3 suitcases ourselves on the 3-4th floor and on asking is they can help Ya take it down on the day of the checkout - they denied. Not a good experience with the customer support. Our flight was landing early and on asking if we can pick up the keys an hour before our schedules time and they couldn’t do that either. I travel a lot and have been to 20 or more countries but never had this bad experience regarding the accommodation. Bed sheets and duvet covers on the bed were also dirty. But they were kind enough after all this to give us a late checkout but still no one to help to take our suitcases along with handbags and carryons downstairs.