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The Indian Restaurant was amazing, some of the best food that we have had. The staff were friendly and the location is great. Highly recommended.
The hotel and accommodations were beautiful. The staff in the restaurant/bar were slow and unhelpful. It took 20mins for someone to come to our table to even ask for water. Then the waitress never came back to check on our food and had trouble understanding what we were ordering as if we were ordering ...
Very good value. Only stayed one night as had an appointment in London. Good size room on ground floor and very quiet. Breakfast very good and helpful staff- nothing was too much trouble. Would definitely stay again if visiting London.
The room was comfortable and clean, we all slept well, extra bed was made up which made sleeping arrangements even easier for a family of four (no kids sharing) We made use of the spa to get our money's worth. Lobby was nice and friendly staff too. No complaints!
The hotel is a 5 min walk to the High Street Kensington tube station. Shopping and dining is 5 mins away along High Street Kensington. The airconditioning of our room was not working but the staff provided an electric fan for us to use. That might be a problem during hot months.
From the moment you enter reception it's stunning modern glamour we went to celebrate my birthday ....staff were amazing and upgraded us which was an amazing surprise made my birthday beautiful ....staff were very friendly and helpful spa is phenomenal such a relaxing environment and added extra ...
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