All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
I love the size of the rooms,and bathroomsWe've been twice in the last month and both rooms were different but just as spacious
Melanie
Stayed 1 night in Mar 2024
Response from Ryan A - General Manager on 25 Mar 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the wonderful review. It's always great to hear from a return guest! We look forward to hosting you next time, take care and travel safely!
Response from Ryan A - General Manager on 25 Mar 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the wonderful review, and look forward to hosting you next time. Take care and travel safely!
Good but not great hotel Somewhat sketchy area centrally located King room was spacious but worn Shower pressure and water temp was good but shower was cold as the shower had no door Weird noise from the plumbing Small and thin towels
susan
Stayed 2 nights in Mar 2024
Response from Ryan A - General Manager on 21 Mar 2024
Thanks for taking the time to leave a review. We really appreciate all our guests' feedback as it helps to improve everyone's experience at our property. We take great care and attention in our property. I'll look into the details of your specific stay and ensure the items you mentioned are addressed. We look forward to hosting you next time, take care and travel safely!
Response from Ryan A - General Manager on 19 Mar 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the wonderful review, and look forward to hosting you next time. Take care and travel safely!
The Metro was easy enough to find, exceptionally convenient to downtown dining options, the market, and a short walk from Grand Theater. Quiet, clean, comfortable, secure, with friendly staff.
Adam
Stayed 1 night in Mar 2024
Response from Ryan A - General Manager on 15 Mar 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the wonderful review. I'll be sure to share your sentiments with the staff. We look forward to hosting you next time, take care and travel safely!
Response from Ryan A - General Manager on 15 Mar 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the wonderful review, and look forward to hosting you next time. Take care and travel safely!
Response from Ryan A - General Manager on 15 Mar 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the amazing review, and look forward to hosting you next time. Take care and travel safely!
4/10 Poor
Michelle
Travelled with partner
9 Mar 2024
Liked: Cleanliness
Disliked: Amenities
We didn’t like having to wait until after 4:30pm for our room to be ready. As well as the fact that since there was no staff after 10:30pm we were unable to complain about the excessive noise coming from other hotel patrons in the middle of the night. We were unable to sleep.
Michelle
Stayed 1 night in Mar 2024
Response from Ryan A - General Manager on 12 Mar 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the review, and apologize you didn't get the stay you deserve. We'll reach out to you as we'd like to hear more details about your stay. We look forward to hosting you next time. Take care and travel safely!
Response from Ryan A - General Manager on 7 Mar 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the nice review, and look forward to hosting you next time. Take care and travel safely!
Always very clean, nice staff, very comfortable, good selection of hot beverages, love the location, and I love the personal lil blanket on the bed.
Karen
Stayed 1 night in Mar 2024
Response from Ryan A - General Manager on 7 Mar 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the wonderful review, and look forward to hosting you next time. Take care and travel safely!
Response from Ryan A - General Manager on 7 Mar 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the wonderful review, and look forward to hosting you next time. Take care and travel safely!
Staff was very nice, the room was appropriate, washroom was neat and clean. We also liked that we could access both the building and the room with just a code.
German
Stayed 1 night in Feb 2024
Response from Ryan A - General Manager on 4 Mar 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the wonderful review, and look forward to hosting you next time. Take care and travel safely!
10/10 Excellent
Randee
2 Mar 2024
Randee
Stayed 1 night in Mar 2024
Response from Ryan A - General Manager on 25 Mar 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the wonderful review, and look forward to hosting you next time. Take care and travel safely!
Response from Ryan A - General Manager on 4 Mar 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the wonderful review, and look forward to hosting you next time. Take care and travel safely!
Room was ready on time and check in was fast and convenient. Excellent room and a fantastic tub!
Salwa
Stayed 1 night in Feb 2024
Response from Ryan A - General Manager on 1 Mar 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the nice review, and look forward to hosting you next time. Take care and travel safely!
10/10 Excellent
Joseph
29 Feb 2024
Joseph
Stayed 1 night in Feb 2024
Response from Ryan A - General Manager on 21 Mar 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the wonderful review. I'll be sure to share your sentiments with the staff. We look forward to hosting you next time, take care and travel safely!
Central downtown, convenient, easy check in, loved the room.
Sylvia
Stayed 1 night in Jan 2024
Response from Shawn - Front Desk Manager on 26 Feb 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the wonderful review, and look forward to hosting you next time. Take care and travel safely!
The room was lovely. Restaurant was unfortunately closed and no extras offered for VIP. Parking for oversized vehicles several blocks away. Friendly efficient check in.
Rebekkah
Stayed 1 night in Feb 2024
Response from Shawn - Front Desk Manager on 26 Feb 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the wonderful review, and look forward to hosting you next time. Take care and travel safely!
10/10 Excellent
Angela
24 Feb 2024
Angela
Stayed 2 nights in Feb 2024
Response from Ryan A - General Manager on 21 Mar 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the wonderful review, and look forward to hosting you next time. Take care and travel safely!
Stayed here for a night and I'm glad I did! It was a quick walk to the London Music Hall where I was going for the evening. Absolutely stunning room, tastefully decorated. I would have loved a brighter light over looking the bathroom mirror for doing hair and make up but I made due. Staff was very friendly and warm. I will be staying here again next time I visit London
Minnie
Stayed 1 night in Feb 2024
Response from Shawn - Front Desk Manager on 26 Feb 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the wonderful review, and look forward to hosting you next time. Take care and travel safely!
2/10 Terrible
Stephen
22 Feb 2024
Stephen
Stayed 1 night in Feb 2024
Response from Ryan A - General Manager on 21 Mar 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the review, and apologize you didn't get the stay you deserve. We'll reach out to you as we'd like to hear more details about your stay. We look forward to hosting you next time. Take care and travel safely!
Response from Ryan A - General Manager on 22 Feb 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the wonderful review, and look forward to hosting you next time. Take care and travel safely!
Response from Shawn - Front Desk Manager on 20 Feb 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the wonderful review, and look forward to hosting you next time. Take care and travel safely!
Loved that it was a one minute walk
To bud gardens
Taryn
Stayed 1 night in Feb 2024
Response from Shawn - Front Desk Manager on 20 Feb 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the wonderful review, and look forward to hosting you next time. Take care and travel safely!
Response from Shawn - Front Desk Manager on 20 Feb 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the wonderful review, and look forward to hosting you next time. Take care and travel safely!
Response from Shawn - Front Desk Manager on 20 Feb 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the wonderful review, and look forward to hosting you next time. Take care and travel safely!
Response from Ryan A - General Manager on 21 Mar 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the wonderful review. I'll be sure to share your sentiments with the staff. We look forward to hosting you next time, take care and travel safely!
Response from Ryan A - General Manager on 16 Feb 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the wonderful review, and look forward to hosting you next time. Take care and travel safely!
10/10 Excellent
Kayla
5 Feb 2024
Liked: Property conditions & facilities
Got the same room the second time around wa ms very pleased love tub thank uou
Kayla
Stayed 2 nights in Feb 2024
Response from Shawn - Front Desk Manager on 5 Feb 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the wonderful review, and look forward to hosting you next time. Take care and travel safely!
6/10 Okay
Bob
3 Feb 2024
Liked: Staff & service
Bob
Stayed 1 night in Jan 2024
Response from Shawn - Front Desk Manager on 5 Feb 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the review, and apologize you didn't get the stay you deserve. If you could reach out to management, we'd like to hear more details about your stay. We look forward to hosting you next time. Take care and travel safely!
The room was comfortable, quiet & clean. We had trouble with the controlled entry (not tech savvy). There was no one at the front desk when we checked out so we didn’t get a receipt.
We would stay here again.
Rosann
Stayed 1 night in Jan 2024
Response from Shawn - Front Desk Manager on 2 Feb 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the review, and look forward to hosting you next time. You pre-paid Expedia for your room, so your receipt will come directly from them. Take care and travel safely!
Shawn at the front desk was very helpful...also, walking distance to many amenities... would book again
Brian
Stayed 1 night in Jan 2024
Response from Ryan A - General Manager on 29 Jan 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the wonderful review, I'll be sure to share your sentiment with the staff. We look forward to hosting you next time, take care and travel safely!
Response from Ryan A - General Manager on 26 Jan 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the wonderful review, and look forward to hosting you next time. Take care and travel safely!
Response from Ryan A - General Manager on 23 Jan 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the wonderful review, and look forward to hosting you next time. Take care and travel safely!
We loved this hotel - the king loft was just as the photos and perfect for a couples weekend. Great location with tons of restaurants in walking distance. the staff at we encountered were very nice and always helpful. The only things we noticed were (1) never saw housekeepers, and had to call down for clean towels and for our trash to be taken, (2) there is nowhere to hang towels and/or robes as there is only one hook in the entire room
Kiara
Stayed 2 nights in Jan 2024
Response from Ryan A - General Manager on 22 Jan 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the review, and look forward to hosting you next time. Take care and travel safely!
8/10 Good
Melissa
20 Jan 2024
Melissa
Stayed 1 night in Jan 2024
Response from Ryan A - General Manager on 22 Jan 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the review, and look forward to hosting you next time. Take care and travel safely!
Response from Ryan A - General Manager on 22 Jan 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the wonderful review, and look forward to hosting you next time. Take care and travel safely!
Response from Ryan A - General Manager on 22 Jan 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the wonderful review, and look forward to hosting you next time. Take care and travel safely!
6/10 Okay
RAYMOND, TORONTO
19 Jan 2024
Liked: Cleanliness, staff & service
RAYMOND
Stayed 1 night in Jan 2024
Response from Ryan A - General Manager on 8 Feb 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the review, and apologize you didn't get the stay you deserve. If you could reach out to management, we'd like to hear more details about your stay. We look forward to hosting you next time. Take care and travel safely!
Response from Ryan A - General Manager on 19 Jan 2024
Thanks for taking the time to leave a review. We really appreciate all our guests' feedback as it helps to improve everyone's experience at our property.I apologize that you stay wasn't to your liking. If you could reach out to me directly, I'd like to learn more about your stay. Take care and travel safely
Response from Ryan A - General Manager on 19 Jan 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the wonderful review, and look forward to hosting you next time. Take care and travel safely!
Response from Ryan A - General Manager on 12 Jan 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the amazing review, and look forward to hosting you next time. Take care and travel safely!
6/10 Okay
Laura
Travelled with family
11 Jan 2024
Liked: Staff & service
Disliked: Amenities
I was underwhelmed, after being quite impressed by the images when I booked. The room was a little tired (buckled carpet and a dining table that looked like a craft project). The beds were clean and comfortable, but that’s about it. The room looked into an internal courtyard (which was an indoor room) so you didn’t get much in the way of natural light, although the courtyard room had a skylight. It was a bit sad to look out. Parking was a hassle. You have to pay to park across the street (you pay $20 which they told me was a $10 savings) but you have to drive around 5 city blocks to get to it because of the one way streets. There were restaurants nearby, but also abandoned buildings and homeless. All a little sad, really.
Laura
Stayed 1 night in Jan 2024
Response from Ryan A - General Manager on 19 Jan 2024
Thanks for taking the time to leave a review. We really appreciate all our guests' feedback as it helps to improve everyone's experience at our property.We're sorry to hear your stay wasn't to your satisfaction like most our guests that stay with us at Hotel Metro. We take great care and attention in our property. We will certainly look into the details of your specific stay and ensure the items you mentioned are addressed if need be.We would love the opportunity to host you again. Please contact me directly as I'd be happy to arrange a complimentary stay and ensure a great night.
8/10 Good
Ceira
9 Jan 2024
Ceira
Stayed 1 night in Jan 2024
Response from Ryan A - General Manager on 12 Jan 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the amazing review, and look forward to hosting you next time. Take care and travel safely!
Response from Ryan A - General Manager on 9 Jan 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the wonderful review, and look forward to hosting you next time. Take care and travel safely!
Response from Ryan A - General Manager on 9 Jan 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the amazing review, and look forward to hosting you next time. Take care and travel safely!
Response from Ryan A - General Manager on 8 Jan 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the wonderful review, and look forward to hosting you next time. Take care and travel safely!
Response from Ryan A - General Manager on 8 Jan 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the amazing review, and look forward to hosting you next time. Take care and travel safely!