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Reviews of Hotel Henry VIII

3.5 out of 5
Hotel Henry VIII
23 Leinster Gardens, London, England

Reviews

7.0

Good

Rating 10 - Excellent. 119 out of 999 reviews" "
Rating 8 - Good. 418 out of 999 reviews" "
Rating 6 - Okay. 279 out of 999 reviews" "
Rating 4 - Poor. 130 out of 999 reviews" "
Rating 2 - Terrible. 53 out of 999 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

Reviews

8/10 Good

Vlado

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
A good choice
A tiny room with no air conditioner working. Very clean though and quiet along with its great location. Marvellous breakfast. Good WiFi. Strange system for hot water in the shower (I think it was broken). Excellent price.
Stayed 1 night in Mar 2020

8/10 Good

Kevin

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2020

6/10 Okay

Verified traveller

Business traveller
Disliked: Amenities, property conditions & facilities
As described by many other guests. Run down hotel. Ok of you are just using it for sleeping. Look everything works but its all very tiered and worn. Rooms are basic and amenities are limited.
Stayed 4 nights in Feb 2020

10/10 Excellent

Paul

Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent hotel and excellent location and very good breakfast
Stayed 2 nights in Dec 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I was disgusted with the room as it smelt like a suer and they said on the website that there was a bar and restaurant and there was not very unhappy not worth the money
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Gerry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

4/10 Poor

Unhappy, England

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property lost my reservation, then charged me addition fee to get a room. Room keep losing power. Shower was not handicapped accessible which I requested for my elderly mother. Old and worn carpet in hallways. Would not recommend to friends or family
Stayed 2 nights in Jan 2020

8/10 Good

Mark

Liked: Cleanliness, staff & service
Quick overnight stay.
Good value and location for London. Easy walk to Paddington & tube. Staff pleasant. 1AM check-in no problem which was nice. Breakfast above average for type of hotel.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

4/10 Poor

arash

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It’s cheap and in a great location. The bed sucks. The elevator is probably a death trap. It worked in a pinch but I would not recommend staying here more than one or two nights.
Stayed 2 nights in Nov 2019

8/10 Good

Tony

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Hyde park stay
Nicely situated for Hyde Park Could do with a spruce up. A bit tired. Rooms clean and comfortable. Went to the Winter Wonderland which was very busy and ate in a very nice little pub
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
This is exactly what you would expect for £65 in this part of London. The bed was comfortable and everything worked, but the room was dated and finished cheaply, for example no latch on the bathroom door to hold it closed and plastic guards on the wall corners. The lift was also a little unpredictable so I'd recommend using the stairs! It's good if you just want somewhere reasonably priced for a night's sleep, and the staff were polite.
Stayed 1 night in Nov 2019

8/10 Good

Tony

Travelled with group
Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2019

8/10 Good

Eric

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff miserable when they finally decided to greet you. Hotel tired and shabby. Carpets stained and trip hazard. Dust hanging off ceiling above toaster in buffet area. Room not as described in website and pictures differ. Lock falling off balcony door. Very hot room so I asked if air con can be switched on, they said all switched off for time of year. Ceiling fan too noisy to sleep at night. No lock on bathroom door. Hairdryer didn't work so they replaced with a normal one. Went down for more milk sachets...said they have no more until morning as housekeeping has the key. Finally persuaded them to get a jug of milk from the bar.
Stayed 4 nights in Nov 2019

6/10 Okay

Bryan

Disliked: Cleanliness, property conditions & facilities, room comfort
Ok
Good enough, area was as advertised for convienence to underground, decent food, pubs in area.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Location was excellent. Hotel was a bit run down but the staff did their best with what they had to worl with.
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in London. was far better than 4* hotels.
Stayed 3 nights in Nov 2019

6/10 Okay

MR

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Location, cleanliness, staff all good. the property needs some work. The carpet in the lobby is so bubbly it is a hazard. The staff on the other hand are all lovely especially Laura and Martha. The guys are awesome too
Stayed 2 nights in Oct 2019

8/10 Good

Gemma

Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was located centrally, just a 5 minute walk from Hyde Park & around 6 minutes from the nearest tube station. It was an old Victorian building on a quiet street. We stayed in a ground floor triple bedroom which was a great size, plenty of room for the 3 of us, with a double & single bed, a sofa, chair and table and a generous size bathroom. Much bigger than you’d find at a Premier Inn or Travelodge. The room was clean & felt secure. The only downsize was how hot it was. I’ve read the reviews and knew this beforehand, but thought with it being October, it wouldn’t after us, but it did. However there was a ceiling fan and a good freestanding fan in the room, which we used. We had a drink at the bar in reception when we got back from our night out. The hotel staff that served us was very friendly and helpful. We didn’t ace breakfast there, so can’t comment on that. I would definitely be happy staying here again, next time we come to london.
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Travelled with partner
The main thing going for this hotel is the location - close to 2 tube stations and quick access to Oxford Circus etc. Rooms were clean but dated and nowhere near the standard one would expect given the star rating - and the price. Water pressure was dreadful which made showering a chore instead of a luxury and the TV was so small it was almost unwatchable given its distance from the bed. Walls are pretty thin so have to hope you get good neighbors, that said it was pretty quiet for our stay. We were up and out into London and back late so worked well as all we needed was a bed for the night. Reception was straightforward but again we didn't really need them for much. Don't go looking for luxury as you definitely won't get it but for us the main thing is it was clean and handy for the city.
Stayed 3 nights in Oct 2019

6/10 Okay

Christopher

Liked: Cleanliness, staff & service
It was okay, great location and price
Great location, great price. The bed was hard as a rock, the fan and AC did not work and the bathroom door and shower door were broken. Made the best of it. I would likely go back.
Stayed 6 nights in Oct 2019

6/10 Okay

Kelsey, Mountain View, CA

Travelled with family
Disliked: Amenities, property conditions & facilities
Very outdated. Lobby needs updated and so does the rooms. The floors creek every time you walk on them. Furniture is pretty old too. I think the whole hotel needs a revamp!!
Stayed 3 nights in Oct 2019

4/10 Poor

Estella

Liked: Cleanliness
Disliked: Property conditions & facilities
London in Sept’19
Excellent location. However, the hotel is very dated and in dire need of maintenance and an update. The internet was very slow.
Stayed 2 nights in Sep 2019

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Oct 2019

8/10 Good

Simon

Business traveller
Liked: Cleanliness, room comfort
Good for the one night I booked.
Hotel fine, only stayed one night. Room clean and good bed but good do with updating as a little old. Overall good stay.
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 6 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019

8/10 Good

Malony

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

2/10 Terrible

Wisam

Disliked: Staff & service, property conditions & facilities, room comfort
Avoid. It’s terrible hotel
Very tired interiors. Tired and shabby furniture. Uncomfortable bed. Shower did not work and maintenance need to fix it. Impossible to control room temperature as air conditioning system broken in all room and very basic stand alone system provided. Shame it’s ranked 4 star by hotel.com 2 star at best
Stayed 1 night in Oct 2019

8/10 Good

Nicholas

Liked: Cleanliness, staff & service
Henry's haven
A lovely location 10 minutes from Paddington station. 8 minutes from Queensway tube. Check in was easy. Friendly girl on the front desk. The room was clean and tidy albeit very small but fine for a one night stay. Ideal for our overnight stay.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
comfortable, easy access to tube, public transportation or just walking
Stayed 2 nights in Sep 2019

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
It was not at all welcoming. The large foyer carpet was 'bubbles' all over...not flat..as if it had been too wet when cleaned and never gone back to flat! Very cold, unwelcoming atmosphere and no breakfast unless you paid £10.00 for continental. There was a notice saying 'Breakfast included with allbookings' but the receptionist said that my booking haadn't included it, of which I was unaware. TRuely horrible place!
Stayed 1 night in Sep 2019

4/10 Poor

kenneth k y

Disliked: Staff & service, property conditions & facilities
gave me a bad room
I booked the room weeks ahead , when I arrived they managed to give me one of the worst room on the ground floor . I have been in that hotel many times , this is the worst one ever !
Stayed 4 nights in Sep 2019

10/10 Excellent

Natalie

Stayed 2 nights in Sep 2019

6/10 Okay

David

Business traveller
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveller

Business traveller
Disliked: Property conditions & facilities
The hotel is in an excellent location. It seems to have never been renovated which makes it old and does not seem to be clean either because of how old everything is.
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2019

6/10 Okay

Fergus

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Hotel was fine, comfortable bed, not too hot..: Room tiny (301) and window did not close ( train noise was high). BUT the biggest issue.. the WiFi was so slow as to be completely unusable. This is unacceptable in a modern hotel
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Great location, breakfast was an extensive buffet. The building was very old inside. The carpets in the hall were very stained and worn. No A/C which was ok the night I was there, a portable fan was provided. Could hear the neighbouring room occupants coughing all night.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Problems with lift but a handy location and overall a lovely stay.
Stayed 2 nights in Sep 2019