The advertised "free WIFI" was a money grab: it was intentionally horribly slow to force you to pay extra and upgrade to a "highspeed Internet" service.
Street noise was very audible because the room had single pane windows, not noise protection windows, even though facing a busy street.
Overall something one might expect from a 2 star or 3 star hotel in a city such as London. This hotel is rated (and priced) 4 stars and has thus not met my expectations because of the two issues mentioned above. Especially the "free Internet" raises questions about business ethics and honesty.
Comment from Hotel Management
26-Sep-2016 by Apple Radam, Hotel Management
Dear Valued Guest,
Thank you for taking the time on writing us a feedback following your recent stay.
I am so sorry to hear that we have not met your expectations on some aspects of your stay particularly the noise, should you be staying with us again in the future, please do let us know and we can allocate you to a quieter area.
With regards to your comments on the WiFi, we did have some technical issues few days back and this has now been rectified. It is never our intention 'force' our guest to pay the high speed services and we are deeply sorry that you felt that way.
I do hope that you will give us an opportunity to welcome you back and provide you with a more favourable impression of our hotel.
Apple Radam - Guest Relations Executive