Ratings based on 373 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
95% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveller from North Yorkshire

Situation in centre of West End suited us.

Posted 29-Jul-2015
Pros: It was convenient, clean and comfortable and provided the essentials required for a brief stay at a reasonable cost.
Cons: Housekeeping rather slow during our stay; room not made up till late in afternoon, we had left it clear for staff for the whole day from about 9am.
Location: Location is central to shops, transport and other attractions, though generally very busy.
Had a special reason to be visiting this particular part of London at this time. This hotel's location suited us. We only stayed in the hotel for bed and breakfast each day, but we enjoyed our two-night stay.
Comment from EPC
30-Jul-2015 by Kevinjaf, EPC
Dear Simon, Thank you for your feedback and I was pleased that our location in the heart of the city suited your needs. we look forward to seeing you on a future stay. Kind Regards
4 out of 5
Recommended
for Everyone
by A verified traveller from Wien

Gutes Hotel in zentraler Lage

Posted 21-Jul-2015
Pros: Die zentrale Lage
Location: Seitengasse der Oxforsstreet, nahe der U-Bahnstation Bond Street.
Gutes Hotel in zentraler Lage, nahe der U-Bahn-Station Bond Street und in einer Seitengasse der Oxfordstreet gelegen. Die Ausstattung der Zimmer ist sehr gut, sogar mit Klimaanlage, die man aber auch ganz abschalten kann. Nettes Team an der Rezeption. Für einen Londonbesuch sehr gute Ausgangsbasis.
4 out of 5
Recommended
for Everyone
by A verified traveller from Scotland

Excellent location in Central London.

Posted 11-Jul-2015
Pros: Location.
Cons: Room temperature control.
Location: Oxford Street. Wigmore Hall. Marylebone High Street. BBC.
Perfect location. Exceptionally pleasant and efficient front-desk, restaurant and housekeeping staff. The rooms are a bit small and almost impossible to keep cool in the height of summer, even with the aircon full on.
Comment from Hotel Management
14-Jul-2015 by GM, Hotel Management
Dear Guest, Thank you for your feedback after your recent stay. I was pleased that you enjoyed your stay and found my team to be pleasant and efficient. I am sorry that you had difficulty with your air-conditioning. Kind Regards Kevin Fraser General Manager
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 03-Jul-2015
Gode senger,rommelig rom.hyggelig personale.senttal beliggenhet.
3 out of 5
Recommended
for Everyone
by A verified traveller

great location,pleasant staff

Posted 28-Jun-2015
Pros: as above
Cons: as above
Location: prêt a manger, starbucks. wigmore concert hall. john lewis, debenhams. royal society of medicine walking distance to thetre.
this hotel is very expensive as it is central. it needs a reno -old bathroom fixtures and tub, no room for toiletries. only one chair to sit on in the room. no on desk charger plug. bathroom door didn't close properly. no front ramp for roller suitcases. good things- quiet, safe and great front desk staff. very close to food, subway coffee and all the amenities.
Comment from Hotel Management
20-Jul-2015 by kevin, Hotel Management
Dear Guest, Thank you for your feedback and I am pleased that you found my team pleasant. I am sorry that there were issues within your room that you were unhappy about. Unfortunately we are unable to put a ramp at front door as local planning will not allow as it would encroach onto the public pavement. Kind Regards
3 out of 5
Recommended
for Everyone
by A verified traveller

Good location for the purpose, with friendly staff

Posted 14-Jun-2015
Pros: Location.
Good location. Pleasant staff. The rooms were basic with small shower. Expensive, however with the location it would be difficult to find something better without having to pay significantly more. Overall it has a reasonable relation price/quality considering the central location.
Comment from Hotel Management
20-Jul-2015 by Kevin, Hotel Management
Dear Guest, Thank you for your feedback after your stay and I am pleased that you enjoyed yourself and found our central location met your requirements. Kind Regards
4 out of 5
Recommended
for Everyone
by A verified traveller from Japan

行動の拠点

Posted 06-Jun-2015
Cons: 冷蔵庫の完備
地下鉄の駅まで約6分くらい。ロンドンは地下鉄移動が便利なので行動しやすい。シャワー口は取り外し可能で便利。部屋によって違うようだが、バスタブはオーバーフロー排水穴がついており、不慮の水漏れリスクは少なそう。友人の部屋には冷蔵庫がなかった。
4 out of 5
Recommended
for Business Travellers
by JOHN from SOWERBY BRIDGE

Londo- Embassy visit.

Posted 03-Jun-2015 on Hotels
Convenient and comfortable hotel with good breakfast selection. Staff helpful and room contained usual facilities. The only fault was the background noise of the London tube trains beneath the hotel.
5 out of 5
Recommended
for Business Travellers
by A verified traveller

Great Neighorborhood

Posted 03-Jun-2015 on Hotels
Great Neighorborhood
2 out of 5
Recommended
for Families
by Carol from Bath

Noisy room in otherwise good location

Posted 30-May-2015 on Hotels
Very good location for shopping in Oxford street and quite close to soho. Decent breakfast. The room however was very noisy - you could hear loud music from a nearby club and also every underground train ( this was despite asking for a quiet room on check in). The hotel provided ear plugs- never a good sign! Avoid room 194.