Ratings based on 618 Verified Reviews

3.7 out of 5
80% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
2out of 5
Recommended
for Everyone
by A verified traveller from beirut

Close to oxford but needs more enhancement

Posted 03-Jan-2017
Staff need to greet people more. No one helped in taking up the luggages to the lobby when arrived as there are only stairs. So had to carry them up. In the room halls always food odor all night long
4out of 5
by A verified traveller

Excellent Oxford Circus locality hotel

Posted 19-Dec-2016 on Hotels
Close to Oxford Street shops but far enough away to be quiet.
5out of 5
by A verified traveller

Posted 09-Dec-2016 on Hotels
The hotel is excellent for the location alone ,literally 5 minutes walk from Bond St tube station , staff are so helpful , breakfast was good , room was comfy & clean also
4out of 5
Recommended
for Everyone
by A verified traveller

Well situated for my purpose- close to Oxford Stre

Posted 09-Dec-2016
Cons: More Knowledgeable concierge staff
Check in staff good, as was breakfast. Concierge friendly but not particularly effective
4out of 5
Recommended
for Couples
by A verified traveller from surrey

Nice hotel

Posted 01-Dec-2016
Pros: The situation for shopping couldn't be better. Good breakfast and clean room.
Location: Great location for shopping and restaurants.
Stayed over for one night after seeing a show. Room was clean, staff friendly and nice bar . Very good for shopping,and would stay there again.
2out of 5
by A verified traveller

Could have been great, but...

Posted 17-Nov-2016 on Hotels
Arrived at 11pm after a tiring flight and was looking forward to a late morning sleep, but got awaken at 7am by the fire alarm. When I asked the reception desk about the reason, I was carelessly answered that it was a test !!! If you expect to get up late, go elsewhere.
3out of 5
by A verified traveller

Convenient hotel

Posted 08-Nov-2016 on Hotels
Comfortable.
5out of 5
by A verified traveller

very convenient, friendly staff, would stay again

Posted 08-Nov-2016 on Hotels
Perfect location for shopping on Oxford/Regent Street, central line tube 5 mins away
4out of 5
by A verified traveller

Posted 03-Nov-2016 on Hotels
Location good, staff friendly, room comfortable and clean, but overall a bit tatty; walls and door frames need paint jobs by a professional
1out of 5
by A verified traveller from UAE

Posted 03-Nov-2016
Pros: nothing to like, Only the location of the hotel was good
Cons: Room Size,comfort,service, Staff Attitude was not good special at the restaurant