Ratings based on 1,873 Verified Reviews

4.0 out of 5
89% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from rafi

Best location

Posted 08-Apr-2017
Hotel location is very good for all historical places.we love breakfast and hotel staff is very good and helpful.
4 out of 5
Recommended
for Everyone
by A verified traveller from Toronto, Canada

Great location

Posted 20-Mar-2017
Pros: Location, was clean and staff were friendly
Cons: Get new beds
Location: Absolutely everything is near by.
Hotel location is fantastic. Walking distance to so many sights and is surprisingly quiet. Only problem was the beds were not very comfortable.
3 out of 5
Recommended
for Everyone
by A verified traveller from Sanger, Tx

Perfect location but aged hotel

Posted 20-Mar-2017
Pros: Location
Cons: Cleaner rooms
Location: Perfect location for Green Park
The hotel was in a perfect location but the room was not that clean and very small. The morning breakfast was not good at all. We had issues getting coffee and had to go find the coffee pot to fill our own coffee from the wait stations because they never came and refilled.
4 out of 5
Recommended
for Everyone
by A verified traveller from burlington,ontario

Moderate hotel but excellent location

Posted 20-Mar-2017
Pros: Location
Cons: Would have liked conditioner and lotion offered as part of bathroom amenities
Location: We like to walk everywhere and very walkable Nothing was outside out 45 minute walk from hotel
Initially was disappointed - no safe, not wo king fridge then shower did not work. However hotel management immediately rectified our concerns by moving us and offering us free breakfast in recompense. Very pleased with how they handled this as we usually always stay with Holiday inns. The locale was perfect for walking to all major sites and concierge was very knowledgable
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 15-Feb-2017
Great location one block from tube stop that has 3 main lines
4 out of 5
Recommended
for Everyone
by A verified traveller

Would stay again

Posted 08-Feb-2017
Perfect location. Friendly staff. Average rooms but definitely good enough to enjoy the stay.
4 out of 5
Recommended
for Everyone
by A verified traveller

Good Value, Great Location

Posted 07-Feb-2017
Pros: Staff, Location
Cons: Nothing
I'd recommend this hotel to anyone looking to visit London while keeping a checking on budget. The Holiday Inn Mayfair is in perhaps the richest area of the London. The Holiday Inn is still a Holiday Inn but it's nice. The hotel is centrally located, and close to public transportation, restaurants, parks and sightseeing. Taking all this into account I think the Holiday Inn provides great value. The staff was friendly, the rooms comfortable and breakfast nice. If you are a car fanatic you will love the Mayfair area. It's the only place (outside Dubai in my opinion) where Bentley's and Rolls Royce are parked on the street as if they were Honda's and Toyota's.
4 out of 5
by Delyth

Easy Sightseeing Spot

Posted 13-Jan-2017 on Hotels
Great location for walking through Green Park to visit Buckingham Palace. And an easy walk to the West End to take in a show. Also easy peasy for London Underground connection to Heathrow airport - one direct line, no changes. And directly opposite the Ritz for a quick peek at how the other half live!!
3 out of 5
by Robb

Upscale convenient location

Posted 12-Jan-2017 on Hotels
This hotel is in a great upscale location. Near the center of everything and steps from the Underground rail with direct line to Heathrow Airport. Walking distance to many restaurants, shopping, and tourist attractions. Room was a bit dated and could use a refresh. This hotel served us well as a home base for touring central London. Other hotels in the area were 2-3x the price.
4 out of 5
by phillip

Well located and well priced

Posted 08-Jan-2017 on Hotels
This hotel is very well located, and is the best value for any hotel in this area. It is very well located for touring....Buckingham palace is down the street! The staff is excellent and helpful. My only complaint is that the bedrooms and the property needs some updating. The bedrooms are tired.