Ratings based on 1,816 Verified Reviews

4.0 out of 5
89% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller

Bra läge

Posted 09-Jan-2017
Bra läge med nära till tunnelbana, gångavstånd till piccadilly circus, buckingham palace och shopping. Fint rum, skön säng och bra badrum. Utsikten var inget speciellt då det var mot en annan byggnad.
4out of 5
Recommended
for Everyone
by A verified traveller

Perfect location for visit to London with kids.

Posted 27-Dec-2016
We booked this hotel because of the location and it was perfect for our Christmas break to London for Winter Wonderland and shopping. The staff were extremely helpful and friendly.
5out of 5
Recommended
for Everyone
by A verified traveller

Ottima posizione

Posted 27-Dec-2016
Posizione centralissima personale gentile e sempre pronto a soddisfare le richieste
4out of 5
Recommended
for Everyone
by A verified traveller from Stavanger

Hotell med ypperlig beliggenhet

Posted 26-Dec-2016
Flott hotell med hyggelig personale. Trygg beliggenhet. I umiddelbar beliggenhet til undergrunnsbanen og i gangavstand til shopping og flere severdigheter. Kan trygt anbefales.
2out of 5
by A verified traveller from Calgary

Hotel right off busy Piccadilly non-stop traffic

Posted 18-Dec-2016
Extremely slow staff with room service and in restaurant. No ice machines. Horrible lumpy bed.
3out of 5
Recommended
for Everyone
by A verified traveller from Verona, Italia

Gradevole albergo in ottima posizione

Posted 16-Dec-2016
Pros: Posizione centrale, comodo con i trasporti e punti d'interesse. Pulizia della camera e personale cordiale
Cons: Phon nel bagno Letto matrimoniale stretto per due persone
Location: A pochi passi da Piccadilly Circus e Leicester Square e dintorni. Vicinissimo a metro fermata Green Park. Vie di negozi come Regent e Bond Street.
Famiglia di tre persone, vacanza di cinque giorni per Natale. Ottimo punto di partenza per visitare la città e anche negozi
2out of 5
by A verified traveller

Not the best place to stay

Posted 24-Nov-2016
Room had a funny smell, as if damp. Hotel breakfast...ordered special request (poached eggs) 35 mins later after enquirying several times as to how long they would be, didn't arrive. When I complained at reception, an uninterested member of staff explained "we are very busy on weekends!! Several pending deductions transactions were activated from my bank account, 4 phone call @13p per min still not sorted!!
2out of 5
by A verified traveller from US

Needs Serious Attention!

Posted 19-Nov-2016
Location: The red Hop On Hop Off Bus is just across the street.
Very dated - needs serious refurbishing! We have stayed there before -- this was our second stay and there have been ZERO improvements. We have stayed on 2 different floors and both reeked of mildew which means serious water leaks somewhere. All I could think of was the bacteria and we must be breathing! This time, instead of rewarding our loyalty, they put us in the smallest room available, even though they had other rooms available. When I advised that the room did not meet our expectations they offered to move us, but we would have to wait for others to move out first, then we could remain in the bigger room for the rest of the week. it left us feeling like they were okay with giving us less while the price went up! The only positive is the fact that the Tube station is so close, When the owners of this hotel put some of the money we paid to stay there back into the hotel, we will consider staying again -- not until! Sorry, we are members of the Holiday Inn Priority Club and this is disappointing!
3out of 5
Recommended
for Everyone
by A verified traveller from aubange

Bien situé mais literie trop molle

Posted 03-Nov-2016
Pros: son emplacement
Cons: le matelas trop mou
Location: Picaddilly Circus, regent park et proche de Buckingham Palace. Station de métro en face et ligne de bus très pratiques
Cet hôtel est parfaitement situé. Les chambres sont propres et confortables mais la literie est trop molle. De plus, nous avons été dérangé par le bruit du frigo et de la climatisation, qui bien qu'arrêtée à cet période de l'année a fait un bruit très spécial pendant la nuit. Aussi non, le personnel est très sympathique et les chambres sont propres et d'une taille correcte pour Londres.
3out of 5
by A verified traveller

Hotel centrale, prezzo esagerato per camere standa

Posted 24-Oct-2016 on Hotels
Hotel con ottima posizione. Costo elevato. Camera vecchia, ma pulita. Bagno pulito, ma da ristrutturare