Dear Vincenzo, Greetings from Crowne Plaza, Kings cross, London!Thank you very much for visiting Crowne Plaza and we appreciate you taking the time to share your feedback with us. While appreciating the positive endorsements, we have taken note of the concerns raised and will ensure that the same is shared with the team to take necessary action. We do hope that you will visit us again in the near future and look forward to serving you once again! Thank you and Best Regards,

Thank you for taking the time to address my feedback. I appreciate your understanding regarding the size of the room. Despite this, I found the Crowne Plaza to be a comfortable stay overall.I look forward to possibly returning in the future and experiencing more of what the hotel has to offer.Best regards,

Thank you so much for your kind words! I'm thrilled to hear that you found our hotel convenient and our staff accommodating. It's fantastic to know that you enjoyed your lovely room and had a super comfy bed to rest in.We appreciate your feedback and hope to welcome you back for another great stay in the future!Warm regards,

Thank you very much for your kind words about our staff! It means a lot to us that you found them super friendly and helpful, especially in the midst of a busy period.We take great pride in our team's dedication to providing excellent service, and we're delighted to hear that it made a positive impact on your stay.We hope to welcome you back to our hotel soon for another enjoyable experience!Warm regards,

Thank you so much for choosing to stay with us during your daughter's audition at Urdang! We are thrilled to hear that you found our location convenient and that your overall experience with us was positive.It warms our hearts to know that our staff made you feel welcome and that you found them friendly during your time with us. Providing exceptional service with a warm smile is something we strive for, so it's fantastic to hear that we succeeded in making you feel at home.We're also delighted that you found your room to be comfortable and suitable for your needs. Your comfort and satisfaction are of the utmost importance to us, and we are pleased to hear that we met your expectations.We hope that your daughter's audition went wonderfully and that the entire experience was memorable for both of you. If there is anything else we can do to enhance your stay or if you plan to visit the area again, please do not hesitate to reach out.Thank you once again for your kind words, and we look forward to welcoming you back to [Hotel Name] in the future!Warm regards,

Thank you for sharing your feedback with us following your recent stay at the Crowne Plaza Kings Cross.I am delighted to hear that you found our hotel to be a nice place to stay. Your comfort and satisfaction are our top priorities, and I am pleased that you enjoyed the overall experience.I understand that our location, while offering a serene ambiance, may involve a bit of a walk from the tube station. I'm glad to know that you found it convenient to utilize the nearby bus or taxi services for transportation. Should you ever need assistance with travel arrangements during your next visit, our dedicated concierge team is always available to assist.Furthermore, I am pleased that you found our breakfast offerings to be of a decent standard. We strive to provide a variety of delicious options to cater to different preferences, ensuring a satisfying start to the day for our guests.Your feedback is invaluable to us as we continually work to enhance the guest experience. Thank you for choosing Crowne Plaza Kings Cross for your stay, and we hope to have the pleasure of welcoming you back soon.Warm regards,Shaun MooreGeneral ManagerCrowne Plaza Kings Cross

Dear Maxine, Greetings from Crowne Plaza, Kings cross, London!We are absolutely delighted that you enjoyed the ‘Crowne Plaza’ experience. Positive feedback makes our efforts worthwhile and inspires our team to strive to achieve higher levels of guest satisfaction and delight. It was a privilege having you with us and thank you for taking your time to review Crowne Plaza.

Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We greatly appreciate your kind words about our property and are pleased to hear that you found it to be overall enjoyable.We sincerely apologize for the inconvenience you experienced with the sofa bed. Your comments have been shared with our maintenance team for immediate attention. It is our priority to ensure that all aspects of our property are well-maintained and up to the standards befitting a luxury establishment.We value your feedback as it helps us to identify areas where we can improve and enhance the guest experience. We hope that despite this issue, you were still able to have a pleasant stay with us.Once again, thank you for choosing to stay at our hotel. We hope to have the opportunity to welcome you back and provide you with a flawless experience that truly reflects the luxury we strive to offer.Warm regards,

Thank you for choosing to stay with us during your time in London, and for taking the time to share your positive feedback! We are delighted to hear that you found our hotel to be very nice and convenient.At [Hotel Name], we strive to provide a comfortable and enjoyable experience for all our guests, and it's wonderful to know that we succeeded during your stay.We hope to have the pleasure of welcoming you back for another memorable visit the next time your travels bring you to London.Warm regards,

Thank you for choosing to stay at our hotel and for taking the time to share your feedback with us! We are delighted to hear that you found Crowne Plaza Kings Cross to be a nice place to stay.It is our pleasure to know that our location suited your needs, and we are especially thrilled to hear that our staff provided you with excellent service. At Crowne Plaza Kings Cross we strive to ensure that every guest feels welcomed and cared for, and it's wonderful to hear that nothing was too much trouble for our team.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards,

Thank you so much for taking the time to share your feedback about your recent stay with us Crowne Plaza Kings Cross We are delighted to learn that you enjoyed our convenient location near Kings Cross and found our facilities to your liking.It's fantastic to hear that you particularly enjoyed our great breakfast! We strive to offer a variety of delicious options to start your day off right.We are thrilled to read that you had such a positive experience and that you would consider staying with us again. It would be our pleasure to welcome you back for another enjoyable stay whenever your travels bring you back to the area.If there is anything we can do to make your future stays even more comfortable and enjoyable, please do not hesitate to let us know. We are here to ensure that every aspect of your stay meets and exceeds your expectations.Thank you once again for your kind words, and we look forward to hosting you again soon.Warm regards,

Dear Jeff,Thank you for taking the time to tell us about your experience at Crowne Plaza LONDON - KINGS CROSS.We are conveniently located a 12-minute walk from Kings Cross St Pancras, and 10 minutes from Farringdon station or 3-5 minutes on the bus. There are plenty of choice of restaurants nearby down Exmouth Market, which is a few minutes’ walk away. We are also walking distance to the British Museum, Charles Dickens Museum, Transport Museum, and you can easily get to other attractions either by bus or train.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza.Sincerely,Ciara ZelazowskaGuest Services Manager

Dear Barbara,Thank you for taking the time to tell us about your experience at Crowne Plaza LONDON - KINGS CROSS.Glad to hear your overall stay with us was good and you were happy with breakfast and our location.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza.Sincerely,Ciara ZelazowskaGuest Services Manager

Thank you for your feedback! We're glad to hear that you found our hotel clean and comfortable. We always strive to provide a pleasant stay for our guests.We understand that the distance from the London Underground was not what you expected. We apologize for any inconvenience this may have caused. Your comments are valuable to us, and we will take them into consideration as we continue to improve our services.We hope that despite this, you were still able to enjoy your time in London. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to let us know. We appreciate your choosing to stay with us and hope to welcome you back in the future!Kind RegardsShaun

Dear Satyasai,Thank you for taking the time to tell us about your experience at Crowne Plaza LONDON - KINGS CROSS.Glad to hear your overall stay with us was good.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza.Sincerely,Ciara ZelazowskaGuest Services Manager

Dear Michael,Thank you for taking the time to tell us about your experience at Crowne Plaza LONDON - KINGS CROSS.Glad to hear your overall stay with us was good and you were happy with breakfast and our location.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza.Sincerely,Ciara ZelazowskaGuest Services Manager

We look forward to welcoming you back on your next trip to Crowne Plaza Kings Cross. If there is anything we can assist you with in the meantime or if you have any special requests for your next stay, please do not hesitate to let us know.

Thank you very much for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your stay at our hotel and that you found the experience to be luxurious and comfortable.It is always wonderful to know that our guests appreciate the value we strive to provide, especially considering the bustling cityscape of London. Your kind words about our quiet ambiance and the overall experience mean a great deal to us.We look forward to welcoming you back on your next visit to the area, and please do not hesitate to reach out if there is anything we can do to make your next stay even more memorable.Warm regards,Shaun MooreGeneral Manager

Dear RahulI'm glad to hear that you enjoyed the clean and modern bathrooms during your stay at the hotel! It's always a pleasure when the staff is friendly and helpful, as they can really enhance the overall experience. If you have any more feedback or if there's anything else you'd like to share about your stay, feel free to let me know!Regards

Dear Gelfa,Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza LONDON - KINGS CROSS.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible. You stayed in our Twin double room with two double beds, there are not many hotels that have this option. We recommend guests book this room for 2 adults and 1 child or 2 adults and 2 small children or book 2 rooms with the request to have interconnecting rooms.Apologies that you had a bad experience ordering room service, and we were not able to resolve it during your stay, I will pass on your comments to our restaurant team.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your feedback.Sincerely,Ciara ZelazowskaGuest Services Manager

Dear Angel,Thank you for taking the time to tell us about your experience at Crowne Plaza LONDON - KINGS CROSS.Glad to hear your overall stay with us was good and you we delivered good customer services.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza.Sincerely,Ciara ZelazowskaGuest Services manager

Dear Colm.Thank you for taking the time to tell us about your experience at Crowne Plaza LONDON - KINGS CROSS.Glad to hear your overall stay with us was good and you were happy with breakfast and our location.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza.Sincerely,Ciara ZelazowskaGuest Services manager

Dear Getfa,Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza LONDON - KINGS CROSS.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible. You stayed in our Twin double room with two double beds, there are not many hotels that have this option. We recommend guests book this room for 2 adults and 1 child or 2 adults and 2 small children or book 2 rooms with the request to have interconnecting rooms.Apologies that you had a bad experience ordering room service, and we were not able to resolve it during your stay, I will pass on your comments to our restaurant team.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your feedback.Sincerely,Ciara ZelazowskaGuest Services Manager

Dear Pascal,Thank you for taking the time to tell us about your experience at Crowne Plaza LONDON - KINGS CROSS.Glad to hear your overall stay with us was good.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza.Sincerely,Ciara ZelazowskaGuest Services manager

Dear Pascal,Thank you for taking the time to tell us about your experience at Crowne Plaza LONDON - KINGS CROSS.Glad to hear your overall stay with us was good and you had easy access.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza.Sincerely,Ciara Zelazowska

Dear Paul,Thank you for taking the time to tell us about your experience at Crowne Plaza LONDON - KINGS CROSS.Glad to hear your overall stay with us was good.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza.Sincerely,Ciara ZelazowskaGuest Services Manager

Dear Yan,Thank you for taking the time to tell us about your experience at Crowne Plaza LONDON - KINGS CROSS.Glad to hear your overall stay with us was good and you were happy with breakfast.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza.Sincerely,Ciara ZelazowskaGuest Services manager

Dear D,Thank you for taking the time to tell us about your experience at Crowne Plaza LONDON - KINGS CROSS.Glad to hear you had a good stay overall.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza.Sincerely,Aneta Debosz Assistant Front Office Manager

Dear Lucy, Greetings from Crowne Plaza, Kings cross, London!We are absolutely delighted that you enjoyed the ‘Crowne Plaza’ experience.Positive feedback makes our efforts worthwhile and inspires our team to strive to achieve higher levels of guest satisfaction and delight. It was a privilege having you with us and thank you for taking your time to review Crowne Plaza.

Dear Andrew,Thank you for taking the time to tell us about your experience at Crowne Plaza LONDON - KINGS CROSS.Glad to hear your overall stay with us was good.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza.Sincerely,Aneta Debosz Assistant Front Office Manager

Dear Duy,Thank you for taking the time to tell us about your experience at Crowne Plaza LONDON - KINGS CROSS.Glad to hear your overall stay with us was good and you were happy with our location and we delivered good customer service.We strive to clean all rooms to a high standard, which checked before being allocated to any guests.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza.Sincerely,Aneta DeboszAssistant Front Office Manager

Dear Angela,Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza LONDON - KINGS CROSS.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we would like to hear your comments so we can coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your feedback.Sincerely,Aneta Debosz Assistant Front Office Manager

Dear Emir,Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza LONDON - KINGS CROSS.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible.Please be advised, we do not fill up the mini fridge in the room, it is for guests personal use. We have 2 restaurants available in the hotel for Lunch and dinner. We have modern interior including the bedding in our rooms.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your feedback.Sincerely,Aneta Debosz Assistant Front Office Manager

Dear Masuhiro,Thank you for taking the time to tell us about your experience at Crowne Plaza LONDON - KINGS CROSS.Glad to hear your overall stay with us was good and thank you for the high rating.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza.Sincerely,Aneta Debosz Assistant Front Office Manager

Dear Anonymous,Thank you for taking the time to tell us about your experience at Crowne Plaza LONDON - KINGS CROSS.I'm glad to hear that your overall stay was good, we strive to make each stay as pleasant and comfortable as possible.Apologies if there was any miscommunication with storing your luggage.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza.Sincerely,Aneta Debosz Assistant Front Office Manager

Dear Sofia,Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza LONDON - KINGS CROSS.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.Apologies that we were not able to do anything special during stay, if we had enough notice then we would have the advantage to arrange something.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments.Sincerely,Aneta Debosz Assistant Front Office Manager

Dear Cynthia,Thank you for taking the time to tell us about your experience at Crowne Plaza LONDON - KINGS CROSS.I'm glad to hear that your overall stay was good, we strive to make each stay as pleasant and comfortable as possible.We are conveniently located just a 12 minute walk from Kings cross station and a few minutes on the bus.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza.Sincerely,Aneta Debosz Assistant Front Office Manager

Dear Paul,Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza LONDON - KINGS CROSS.I would like to start by apologizing to you for not meeting your expectations. It’s unfortunate we were not able to resolve the issue with the room being too hot. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments.Kind regards,Aneta Debosz Assistant Front Office Manager

Dear Courtesance,Thank you for taking the time to tell us about your experience at Crowne Plaza LONDON - KINGS CROSS.We are only a 12 minute walk from Kings Cross St Pancras and we are a few minutes walk from a variety of restaurants down Exmouth Market, there are also restaurants on the walk up to the Station aswell.We also clean our rooms to the highest standard.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza.Sincerely,Aneta Debosz Assistant Front Office Manager

Dear Jane,Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza LONDON - KINGS CROSS.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we would like to hear your comments so we can coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your feedback.Sincerely,Aneta Debosz Assistant Front Office Manager

Dear John,Thank you for taking the time to tell us about your experience at Crowne Plaza LONDON - KINGS CROSS.Glad to hear your overall stay with us was good and thank you for the high rating.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza.Sincerely,Aneta Debosz Assistant Front Office Manager

Dear Lydia,Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza LONDON - KINGS CROSS.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we would like to hear your comments so we can coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your feedback.Sincerely,Aneta Debosz Assistant Front Office Manager

Dear Guest, Greetings from Crowne Plaza, Kings cross, London!Thank you very much for visiting Crowne Plaza and we appreciate you taking the time to share your feedback with us. While appreciating the positive endorsements, we have taken note of the concerns raised and will ensure that the same is shared with the team to take necessary action.We do hope that you will visit us again in the near future and look forward to serving you once again! Thank you and Best Regards,

Dear Barry Greetings from Crowne Plaza, Kings cross, London!We are absolutely delighted that you enjoyed the ‘Crowne Plaza’ experience. Positive feedback makes our efforts worthwhile and inspires our team to strive to achieve higher levels of guest satisfaction and delight. It was a privilege having you with us and thank you for taking your time to review Crowne Plaza.Thank you and Best Regards,

Dear Sara, Greetings from Crowne Plaza, Kings cross, London!We are absolutely delighted that you enjoyed the ‘Crowne Plaza’ experience. Positive feedback makes our efforts worthwhile and inspires our team to strive to achieve higher levels of guest satisfaction and delight. It was a privilege having you with us and thank you for taking your time to review Crowne Plaza.Thank you and Best Regards,

Dear Deborah, Greetings from Crowne Plaza, Kings cross, London!Thank you very much for visiting Crowne Plaza and we appreciate you taking the time to share your feedback with us. While appreciating the positive endorsements, we have taken note of the concerns raised and will ensure that the same is shared with the team to take necessary action. We do hope that you will visit us again in the near future and look forward to serving you once again! Thank you and Best Regards,

Dear Sung Greetings from Crowne Plaza, Kings cross, London!Thank you very much for visiting Crowne Plaza Hotel and we appreciate you taking the time to share your feedback with us. We are pleased to know that you have enjoyed your stay with us, and you were satisfied with our services and facilities.We look forward to seeing you again for another memorable experience at our hotel and, assuring you of our best attention and services at all times. Thank you and Best Regards,

Dear Bea, Greetings from Crowne Plaza, Kings cross, London!Thank you for taking the time to share your experience of your stay at the Crowne Plaza Hotel. We are glad to hear that you had a comfortable stay and that you were fully satisfied with our services. It is very encouraging for us to receive positive feedback from our valued guests. We will be delighted to welcome you back to our hotel, shall your plans bring you to Crowne Plaza Hotel again in the future.Thank you and Best Regards,

Dear EliseoThank you so much for taking the time to share your positive experience at our hotel. We are thrilled to hear that you enjoyed your stay with us! Our team strives to provide exceptional service, and it's always rewarding to know that our efforts have made a positive impact on our guests.We look forward to welcoming you back to Crowne Plaza King Cross in the future. If there's anything specific you enjoyed or if you have any suggestions for improvement, please feel free to share.Thank you again for choosing us!Warm regards,Shaun

Dear Valued Guest, Greetings from Crowne Plaza, Kings cross, London!Thank you very much for visiting Crowne Plaza Hotel and we appreciate you taking the time to share your feedback with us. We are pleased to know that you have enjoyed your stay with us, and you were satisfied with our services and facilities.Your comments about our team members are really inspiring and will definitely be shared with our colleagues, to motivate them to continuously provide genuine hospitality service to all our guests. We look forward to seeing you again for another memorable experience at our hotel and, assuring you of our best attention and services at all times. Thank you and Best Regards,