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Reviews

3.7 / 5Good
2,097 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    Kensington Palace
    11 min walk
  • Popular Location
    Royal Albert Hall
    19 min walk
  • Restaurant
    The Thai Terrace
    1 min walk
  • Restaurant
    The Muffin Man
    1 min walk
  • Airport
    London (LHR-Heathrow)
    27 min drive

Book online or call:

020 3564 4853

Your dates need to occur after 2020-01-28. Try updating your dates to see prices for your trip.

    About this area

    London

    Located in London's London City Centre neighbourhood, Holiday Inn London - Kensington High St. is in the city centre and near the airport. Kensington Palace and Royal Albert Hall are cultural highlights, and some of the area's popular attractions include Stamford Bridge Stadium and ZSL London Zoo. Coca-Cola London Eye and Sky Garden are not to be missed. Our guests appreciate the hotel's location for the sightseeing. It's also convenient for public transport: High Street Kensington Station is 3 minutes by foot and Earl's Court Station is 14 minutes.

    Visit our London travel guide
    Popular Location

    What's nearby

    • Kensington Palace - 11 min walk
    • Olympia Conference and Exhibition Centre - 18 min walk
    • Royal Albert Hall - 19 min walk
    • Natural History Museum - 19 min walk
    • Harrods - 4 min drive

    Getting around

    • High Street Kensington Station - 3 min walk
    • London West Brompton Station - 18 min walk
    • London (LHR-Heathrow) - 27 min drive

    Restaurants

    • Boulevard Restaurant — 1 min walk
    • Starbucks — 1 min walk
    • The Thai Terrace - 1 min walk
    • The Muffin Man - 1 min walk
    • Caffè Nero - 2 min walk

    About this property

    Holiday Inn London - Kensington High St.

    This smoke-free hotel features a full-service spa, a restaurant and an indoor pool. WiFi in public areas is free. Additionally, a health club, a bar/lounge and a coffee shop/café are on-site. All 706 rooms provide conveniences such as electric kettles and free tea bags/instant coffee, plus complimentary wireless Internet access and flat-screen TVs with satellite channels. 24-hour room service, pillow menu and hairdryers are among the other amenities available to guests.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and public transport

    Self parking: GBP 45 per day
    Electric car charging station
    Limited parking spaces
    Parking height restrictions apply

    Food and drink

    Full breakfast available for a fee 6:30 AM–10 AM on weekdays and 7 AM–10:30 AM on weekends: GBP 17.50 per person
    1 restaurant and 1 coffee shop/cafe
    1 bar
    24-hour room service
    Coffee/tea in a common area

    Things to do

    Aerobics classes
    Full-service spa
    Health club
    Indoor pool

    Family friendly

    Dry-cleaning service
    Indoor pool
    Laundry facilities

    Conveniences

    ATM/banking services
    Ballroom
    Banquet hall
    Lift
    Free newspapers in reception
    Front-desk safe
    Vending machine

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry-cleaning service
    Laundry facilities
    Luggage storage
    Multilingual staff
    Porter
    Tour/ticket assistance
    Wedding services

    Languages spoken

    Czech
    English
    French
    Hungarian
    Italian
    Lithuanian
    Russian
    Spanish

    Business services

    Business centre
    Meeting rooms
    Conference space

    Outdoors

    Garden

    Spa

    2 treatment rooms
    Aromatherapy
    Body treatments
    Body wraps
    Couples treatment room(s)
    Facials
    Manicures and pedicures
    Massage - deep-tissue
    Massage - hot stone
    Massage - prenatal
    Massage - swedish
    Massage/treatment rooms
    Sauna
    Spa open daily
    Hot tub
    Steam room

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    Roll-in shower
    Wheelchair-accessible path of travel
    Wheelchair-accessible parking
    Assistive listening devices available
    Wheelchair-accessible public bathroom
    Wheelchair-accessible concierge desk
    Wheelchair-accessible path to lift
    Wheelchair-accessible registration desk
    Wheelchair-accessible business centre
    Wheelchair-accessible restaurant
    Wheelchair-accessible lounge

    More

    Smoke-free property
    TV in reception

    Room amenities

    Bedroom

    Air conditioning
    Pillow menu

    Bathroom

    Free toiletries
    Hairdryer
    Shower/bathtub combination

    Entertainment

    flat-screen TV
    satellite channels

    Food and drink

    Electric kettle
    Free tea bags/instant coffee

    More

    Connecting rooms available
    Iron/ironing board (on request)
    Phone
    Safe
    5 - Excellent
    495
    4 - Good
    908
    3 - Okay
    425
    2 - Mediocre
    185
    1 - Poor
    84
    4.1
    Cleanliness
    4.0
    Service and Staff
    3.9
    Amenities
    3.8
    Property condition

    3/5

    • Liked: Cleanliness, property conditions & facilities
    • Disliked: Amenities

    Hotel rooms were tiny so so small I was super excited to use the pool but the hours were dreadful and they closed the pool access an hour before it Actually closed which made it impossible to use. And it’s £5 to use Staff on reception were helpful and friendly Location good Not worth the price though

    Stayed 2 nights in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    great location close to stores restaurants and transportation

    Stayed 4 nights in Jan 2020

    2/5

    • Liked: Staff & service
    • Disliked: Cleanliness, amenities, property conditions & facilities

    The location is great. The staff are very friendly. However, on the first night, we had to change rooms because our tub was 'burping' up sludge. (I had to call to reception on with my cell phone because the room phone wasn't working either.) The move went swiftly, but the new room was, if possible, even smaller. There was also no follow up by the hotel the next day. Nor were we offered a discount on our stay due to the inconvenience of having to change rooms.

    Stayed 3 nights in Jan 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 6 nights in Jan 2020

    3/5

    • Disliked: Property conditions & facilities, room comfort

    Aspettative deluse

    Pro: good location, close to the tube and nice restaurant. Starbucks at the basement Cons: old fashioned, the spa need to be renovated (the jacuzzi is chipped), the staff is not much welcoming or accommodating. At check in I realized I was given a room with 2 single bed. I requested a room with a king size bed and they said they have no availability. Actually they could just join the single bed and ask the maid to change the bedsheets. I did it myself as it seemed they were unable to find a solution. Overall is ok but for the same price there are much better option

    Stayed 2 nights in Jan 2020

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