- Disliked: Cleanliness, property conditions & facilities
This hotel is in need of major updates throughout. Room was very tired looking as was the entire hotel.
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Located in London, Holiday Inn Express Suites Downtown is in the city centre and near the airport. Travellers eager for a bit of culture can stop by Museum London, while those who have shopping on the agenda may want to visit Covent Garden Market and White Oaks Mall. Labatt Brewery Tour and Western Fair Entertainment Centre are also worth visiting.
Staff was exceptionally pleasant and friendly. The Continental Breakfast had many choices. The hotel was kept very clean as well. The only downfall was that there were a lot of homeless people hanging around nearby at night which made me feel a little uneasy walking at night. But I would definitely stay here again. The wonderful staff makes up for it.