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From the moment we arrived till the moment we departed we were made feel very much at home. All staff were fantastic very friendly and went out of their way to ensure we had a lovely stay.
Excellent facility and customer service. Love the Handy portable phone definitely a plus to get around. The staff was friendly and willing to assist when requested. We had a wonderful time. We were greeted going in and leaving the facility every single time. During check out, the front desk made ...
Charming hotel near Hyde Park. The pluses: helpful, courteous staff, quiet neighborhood, beautiful rooms and building. Negatives: wonky plumbing (loud sink, not much gusto with toilets), half mile to the nearest tube stop. Overall it was lovely and beautiful!
Comfortable but small with no room for cases. Wifi intermittent. Well located between South Kensington and Gloucester Road tube stations so plenty to delight the sounds, tastes and senses.
The hotel itself is in a great location, just over the road from Gloucester Road tube and 5 minutes walk from the natural history museum and the V&A. The receptionist was amazing, actually walking me through to the lift not just pointing where to go. But my room - a single - was pretty outdated decoration ...
My son and I enjoyed our time here. The Room was clean, neat and enough space for both of us since we were out all the time. I wish the Wi-Fi was working better. We were on the 5th floor so not sure if this has anything to do with it but I would assume they should cover all the rooms. We will come ...
You can't beat the location if your prime destination is the plethora of museums and the staff are really helpful, attentive, and just plain great. The hotel is aging a bit and on the path of becoming shabby, but who is in London to stay in their hotel?
Really convenient location. The Tube is right around the corner and so is the Natural History Museum. I stayed in an executive suite with two other people and there was plenty of space to relax. Hotel staff were friendly and courteous; especially housekeeping. I would be happy to stay here again ...
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