Nice hotel, location misleading
Hotel is not located at terminal 5, it's located about 15 mins away. Maybe I'm naive but I thought it was be a bit closer, not a 25 pound taxi ride away. The shuttle only takes you to terminal 5 so if you need to go to any other terminals then I suggest taking an uber. Same price as the costly shuttle and takes you where you want to go. Shuttle schedule is also inaccurate, almost missed a flight because of it. The room service food princely but delicious for a late night meal.