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We had a wonderful stay at the Hotel it was perfect for half term holidays. We walked to the Imperial War Museum and then to HMS Belfast. The hotel was beautifully clean and the staff were excellent, breakfast was absolutely beautiful. I would recommend staying at this location if you would like ...
Room was a little tired, bed very soft (I’m aching as a result) and view terrible (dumping space at the back of the hotel) but good location and easy check in
We had lodged a request to keep room ready on arrival as we were coming from southern hemisphere after a long flight of 25 hours and we were pleased to know that though check in time was early afternoon our room was ready early in the morning Breakfast was impressive and staff cooperative
i travelled again to this hotel - mostly because offacilities including the zoo as during the off season there were very few daily activities - we knew this - but would have liked that info displayed
Lobby is well done and all staff we interacted with were happy to help, and go that little bit further to help with local recommendations or little gestures e.g giving our son a colouring pack. Room was nice and clean, beds comfortable, few minor issues in the room, spy hole was lose in the door, ...
5th time we have stayed here...and the cheapest!! Flying early the next morning. Excellent for what we want. Use a taxi at £10 rather than the shuttle. 10 mins to T3.
My family and I stayed for two nights in a family room. The room was excellently appointed and included two bathrooms as well. Every aspect of our time here was excellent. The staff in particular work hard to meet your every need. Highly recommended!
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