Dolphin House is my go-to place to stay when I’m coming to London. Located in Pimlico, it’s within easy access to the West End with excellent tube and bus links. The apartments are always comfy and clean and the addition of cooking facilities is always a bonus. My only reservation this visit was the reception staff. Compared to other places I’ve stayed of this calibre, the service from staff felt cold and lacked engagement with the guest . Staff are too glued to their computer screens. There was an air of you being a disruption to whatever they were working on at the time. This service has been much better during previous stays.