Crowne Plaza London - Kensington

Star Rating
4 out of 5
Photo gallery


4.5 / 5Excellent
2,056 reviews


  • Free WiFi
  • Air Conditioning
  • Spa
  • Restaurant


What's nearby

  • Popular Location
    Natural History Museum
    6 min walk
  • Popular Location
    Kensington Palace
    15 min walk
  • Restaurant
    Anglesea Arms
    11 min walk
  • Restaurant
    15 min walk
  • Airport
    London (LHR-Heathrow)
    25 min drive

Book online or call:

020 3564 4853

Your dates need to occur after 2019-11-15. Try updating your dates to see prices for your trip.

    About this area


    Located in London's London City Centre neighbourhood, Crowne Plaza London - Kensington is in the city centre and near a metro station. Wimbledon Tennis Club and Twickenham Stadium are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Kensington Gardens and Hyde Park. Stamford Bridge Stadium and BT Tower are not to be missed. Our guests love the hotel's convenience for public transport: Gloucester Road Underground Station is just steps away and South Kensington Underground Station is 10 minutes by foot.

    Visit our London travel guide

    What's nearby

    • Popular Location
      Natural History Museum - 6 min walk
    • Popular Location
      Kensington Palace - 15 min walk
    • Popular Location
      Hyde Park - 16 min walk
    • Popular Location
      Buckingham Palace - 5 min drive
    • Popular Location
      Marble Arch - 5 min drive

    Getting around

    • Gloucester Road Underground Station - 1 min walk
    • London West Brompton Station - 17 min walk
    • London (LHR-Heathrow) - 25 min drive


    • Umami — 1 min walk
    • Anglesea Arms — 11 min walk
    • Bibendum — 15 min walk
    • The Churchill Arms — 23 min walk
    • The World's End — 24 min walk

    About this property

    Crowne Plaza London - Kensington

    A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a sauna, 24-hour room service and a business centre. All 163 rooms offer comforts such as premium bedding and pillow menus, plus complimentary wireless Internet access and flat-screen TVs with satellite channels. Guests will also find iPod docking stations, 24-hour room service and minibars.

    Property amenities


    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and public transport

    • No on-site parking available

    Food and drink

    • Full breakfast available for a fee daily: GBP 17.95 per person
    • 1 restaurant
    • 1 bar
    • 24-hour room service

    Things to do

    • Fitness centre
    • Sauna

    Family friendly

    • Dry-cleaning service
    • Free cots/infant beds
    • Laundry facilities


    • Banquet hall
    • Lift
    • Free newspapers in reception

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry-cleaning service
    • Laundry facilities
    • Luggage storage
    • Multilingual staff
    • Porter
    • Tour/ticket assistance

    Languages spoken

    • Arabic
    • Chinese
    • Dutch
    • English
    • French
    • German
    • Irish
    • Italian
    • Portuguese
    • Spanish
    • Thai

    Business services

    • Business centre
    • Computer station
    • Meeting rooms


    • Garden
    • Terrace


    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible path of travel
    • Assistive listening devices available
    • Braille signage


    • Smoke-free property
    • TV in reception

    Room amenities


    • Air conditioning
    • Blackout drapes/curtains
    • Climate control (heating)
    • Free cots/infant beds
    • Pillow menu
    • Premium bedding


    • Free toiletries
    • Hairdryer
    • Shower/bathtub combination


    • 40-inch flat-screen TV
    • iPod dock
    • pay films
    • premium channels
    • satellite channels

    Food and drink

    • Coffee/tea maker
    • Free bottled water
    • Minibar


    • Connecting rooms available
    • Desk
    • Free newspapers
    • Iron/ironing board
    • Laptop-compatible safe
    • Phone
    • Slippers

    Nearby things to do

    Where to eat

    • Umami – Restaurant offering Asian cuisine.


    5 - Excellent
    4 - Good
    3 - Okay
    2 - Mediocre
    1 - Poor
    Service and Staff
    Property condition

    4/5 Good

    • Liked: Cleanliness, property conditions & facilities, room comfort

    Stayed 4 nights in Nov 2019


    • Liked: Cleanliness, property conditions & facilities, room comfort
    • Disliked: Staff & service

    ok but not as good as it’s been on past visits.

    Usually a great stay... but a few issues creeping in! The room, 2 doubles, was smaller than we’ve had before - still a decent size, but with the chair st the desk you couldn’t actually get around to the side of one of the beds. Room service was poor and breakfast in our room annoyingly got bits of the order wrong... nothing major but easy things like ordered brown toast and they sent white, order fruit and fibre cereal and they send Frosties!! Just not paying attention!

    Stayed 3 nights in Nov 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 3 nights in Oct 2019

    5/5 Excellent

      Stayed 1 night in Oct 2019

      5/5 Excellent

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      I love this hotel!! I stay at many 5 star hotels and this hotel holds its own. The room was very comfortable including the bed and pillows (I'm pretty picky about this) and the service could not be better! I encountered a few inconveniences (minor with the tv and fridge) and the staff went above and beyond to ensure that I enjoyed my stay. Chiara was especially accommodating and made me feel at home. She was able to upgrade the room and add access to the Crowne Club. It was so nice to have a quiet place to enjoy breakfast or coffee, read the paper and use a computer. I only realized how nice the bar and outdoor seating area was on my very last night. There are igloo-style dining areas and faux fur throws on the outdoor couches. I really look forward to my next stay. Amazing service & value!!!

      Stayed 1 night in Oct 2019

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