Ratings based on 1,505 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
94% of guests recommend
4.4 Room cleanliness
3.9 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Airport hotel done right.

Posted 07-Feb-2016
As far as airport hotels go, this place was beyond expectations. It was clean, relaxing, comfortable. The reception staff were welcoming and the food was good. It is not a 5 star hotel but very, very good value compared with other airport hotels that I've stayed in.
3 out of 5
Recommended
for Everyone
by A verified traveller

Convenient for Airport but a few gripes

Posted 15-Jan-2016
Pros: Convenience, comfy bed
Cons: Free Wi-fi.
We had an early flight so this suited as it was only a short walk to the airport. Room was a good size, bed was comfortable but shower screen needed a good clean (black mould). Food in restaurant was nice but over-priced. Main gripe was that we requested a morning call - which we didn't receive. Luckily our phone alarm worked but good job we weren't relying on reception.
5 out of 5
Recommended
for Everyone
by A verified traveller from Florida

Very Good Airport Hotel

Posted 03-Jan-2016
Pros: Ideal for the Airport
Cons: Everything was fine
Location: Just Getting to the airport
Only a short stay prior to flying to the states but a very good experience
2 out of 5
by A verified traveller

Not a big fan

Posted 02-Jan-2016
Rooms were small and bathrooms very weirdly designed, Impossible to take a shower without soaking the entire bathroom. TV barely worked, and Wifi was not free - 5GBP per hour. Restaurant was ok but overpriced for the food received. Hotel to gatwick airport shuttle came frequently but was 3GBP for a 2 minute ride. Generally, the entire hotel felt like a bunch of people grabbing at my wallet for things that I consider basic hotel amenities, right down to the "check how much your luggage weighs" scale in the lobby at a cost of 1 pound. Staff was friendly, rooms were clean, but I wouldn't go back. It's an overnight hotel for business people who will claim back expenses and don't care about all this nicknack charges.
4 out of 5
Recommended
for Everyone
by A verified traveller from australia

Close to Gatwick airport

Posted 29-Dec-2015
Pros: Clean , accessible to airport.
Location: Very close to Gatwick airport!!
Front deck staff need to explain about the parking ticketing, and costs.
4 out of 5
Recommended
for Everyone
by A verified traveller from Edinburgh

Intransit

Posted 16-Dec-2015
Perfect little hotel with good size rooms. It on the South terminal and 5 mins from the North Terminal. The staff were very friendly and the check in was swift. Would recommend it if you are intransit.
3 out of 5
by A verified traveller from Virginia

Only thed name left from ecpectations...

Posted 18-Nov-2015
Pros: Location. Very close to airport.
Cons: Ability and willingness to serve late passengers. Plumbing and TV service must be fixed.
Location: Very close to airport. Very good location for overnight passengers.
We were overnight travellers... Hotels bar did not serve. Shower was cold and did not work. TV remote did not work, so we we could not watch TV. We went to bed cold, dirty and very upset. What should I put as my rank?
5 out of 5
Recommended
for Personal Event
by Kay from Stockholm

Excellent hotel at great value for money

Posted 11-Nov-2015 on Hotels
I booked this hotel because I had an early morning flight leaving from Gatwick South terminal & it was the closest hotel apart from Bloc where I had stayed on arrival & would not use again. Courtyard by Marriott was the complete opposite! I wished I could have stayed longer. My room was 5-star standard: huge, beautifully decorated, with a kingsize very comfy bed, excellent bathroom, TV, wifi, facilities to make your own coffee & tea, completely quiet & all spotlessly clean. The staff were very friendly & helpful. I've stayed at many hotels & this was the best ever in this price class. I would definitely stay there again & next time I'll make sure I have more time to take advantage of the other facilities!
3 out of 5
Recommended
for Couples
by Richard

This traveller left a rating score only Posted 11-Nov-2015 on Hotels
3 out of 5
Recommended
for Getaway With Friends
by Praewa

This traveller left a rating score only Posted 10-Nov-2015 on Hotels