Ratings based on 1,562 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
83% of guests recommend
4.4 Room cleanliness
3.9 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveller from Hampshire

Comfortable hotel, convenient for the airport.

Posted 30-Apr-2016
Pros: See above.
Cons: Not much.
Location: Gatwick Airport. Get on (or off) an aeroplane.
Our room was upgraded from the one we booked. It was quiet & comfortable. We arrived late in the evening and left early in the morning so cannot comment on the restaurant facilities. The bar was somewhat expensive - but what would you expect to find when there is a 'captive audience'? Overnight parking at the hotel is expensive - almost half of what we paid for the room - so we parked in the Gatwick South Terminal long stay car park (5-10 minutes walk) where the cost for eight nights was less than the hotel quoted for two nights. We had a problem with the TV in the room: After we changed channels once, it would no longer respond to the remote control. We reported the matter to the reception desk and someone was there to fix it within half an hour. The staff were pleasant, polite and helpful.
4 out of 5
by A verified traveller from London

Comfortable hotel

Posted 26-Apr-2016
Pros: Convenience to Gatwick airport.
Cons: Nothing to say about this.
Location: Location excellent for the airport. I used it only to stay overnight so was not interested in other activities nearby.
A very comfortable and well-maintained hotel with amenities within easy walking distance of Terminal 2 at Gatwick Airport. Reception is open 24/7 which makes it very convenient to book in at any time and the staff are attentive and helpful. The facilities are very good and the rooms clean and comfortable. I would stay there again.
1 out of 5
by A verified traveller from dubai

Very cheap beds

Posted 25-Apr-2016
Very cheap low quality mattress led to virtually no sleep. Had a better bed in student halls
4 out of 5
by A verified traveller from Glasgow

Close to airport

Posted 22-Apr-2016
Good hotel for flights from Gatwick. Walking distance to the airport although when arriving by train it is a bit difficult to find as there are no signs at the station or when leaving the airport.
4 out of 5
by A verified traveller

Posted 20-Apr-2016
Pros: clean friendly well run
Cons: I did find having to pay for two small bottles of water in the room nit picking a pool might have added to the cost.
Location: Great for access to Gatwick terminals easy walk any time day or night
Lovely well run hotel, easy top check in and out, very efficient
5 out of 5
by A verified traveller from Bordeaux

Vraiment très proche du terminal Sud

Posted 18-Apr-2016
De l'extérieur cette hôtel ne paye pas de mine mais les chambres sont grandes et très bien équipée ainsi que très propre point Juste une petite remarque au niveau des prise au norme anglaise dommage pour un hôtel international situé dans un aéroport international ( juste pour donner un point négatif) Et toujours ce problème de check in avec une réservation via Expedia dans un hôtel mais ce problème est récurrent dans tous les établissements avec une réservation faite sur Internet
5 out of 5
by A verified traveller

Very close to gatwick airport , walking distance

Posted 18-Apr-2016
We have now stayed at this hotel three times , and it always good value, the staff are very courteous and polite, quick check in and out Will stay there again
3 out of 5
by A verified traveller from St Helens

This hotel is very convenient for Gatwick Airport,

Posted 17-Apr-2016
Pros: It's very convenient for flights from Gatwick, it's a short walk from the terminal itself
Cons: The car parking fee could be drastically reduced
Location: The location is right on top of Gatwick Airport so things to do nearby are very limited
The hotel is clean and comfortable, the staff friendly and efficient. The food is good but a little pricey. The £25 per night car parking charge is truly excessive. My advice to anyone booking the hotel for the first night of their holiday is to extend their time in the airport long stay car park and save themselves some money.
5 out of 5
by A verified traveller

Posted 10-Apr-2016
Wish the tub was not that high and that it had a full door or curtain so that one did not have to dance when in shower to prevent water from splashing outside
5 out of 5
by A verified traveller from Sydney

Nice hotel very convenient to Gatwick Airport

Posted 07-Apr-2016
Pros: everything from the rooms to the staff
Cons: The button in the left to the 3rd floor wasn't working properly
Location: Very close to Gatwick Airport
I walked from the terminal to the hotel which was a brisk 10minute walk - however I walked in the dark and with luggage so wasn't comfortable but during daylight hours it would be a breeze. Rooms are excellent and large with all the conveniences of a 5 Star hotel . Would definitely stay again. Staff were very helpful and friendly